Business Details
32 Years
experience
Your Trusted Appliance & Mattress Store in Monroe, WI
Kevin's Appliance & Mattress Superstore has served the community for over 30 years as a family-owned business. Originally established as Genthe Appliance Sales & Service by Lynn Genthe, the business transitioned to Kevin's leadership after his mother's passing, expanding into a 34,000-square-foot retail destination. Our showroom features leading brands in appliances and bedding, including Wisconsin-made Monroe Mattresses, with over 60 beds for testing and 100 appliances on display. We specialize in new, scratch-and-dent, and certified pre-owned appliances, backed by a full-service department staffed by certified technicians. Our commitment to customer satisfaction includes 24/7 parts ordering and in-store parts availability.For three decades, we've combined local expertise with comprehensive product knowledge to meet our customers' needs. Our team takes pride in delivering straightforward, efficient service, whether for appliance repairs completed in under 12 hours or personalized mattress consultations. This dedication to quality and community has made us a trusted name in the stateline area. We operate Monday through Friday from 11:00 AM to 5:00 PM, ensuring convenient access to our products and services. Our legacy of reliability and customer-first approach continues to drive our success in serving Wisconsin residents.
Services
Appliance Sales
Mattress Sales
Repair Services
Parts Ordering
Pre-Owned Appliances
Details
- Year established: 1994
Highlights and features
- We offer 30+ years of family-owned appliance expertise in Monroe, WI
- Our 34,000 sq ft showroom features Wisconsin-made Monroe Mattresses
- Certified technicians complete repairs in under 12 hours
- 24/7 parts ordering with direct shipping to customer doors
- We maintain 60+ demo beds and 100+ appliances in stock
What people say
Awesome service
Impressed
Friendly, courteous, efficient
Satisfied
Appreciate your service
Services
Appliance Sales
We offer comprehensive appliance solutions featuring new, scratch-and-dent, and certified pre-owned products. Our 34,000-square-foot showroom displays over 100 appliances from leading brands. Expert sales staff provides product guidance and demonstration opportunities for informed purchasing decisions.
Mattress Sales
Specializing in Wisconsin-made Monroe Mattresses, we provide 60+ demo beds and multiple firmness options. Our inventory includes luxury plush, ultra firm, and specialty mattress models in all standard sizes. Customers receive personalized sleep system recommendations from trained staff.
Repair Services
Certified technicians deliver rapid appliance diagnostics and repair solutions with same-day service availability. Our full-service department handles both in-store and on-site repairs for all major appliance brands. Emergency repair requests typically complete within 12 hours of initial contact.
Parts Ordering
24/7 online parts ordering system provides direct access to genuine replacement components. Customers choose between home delivery or in-store pickup from our comprehensive parts inventory. Technical staff available to verify part compatibility and specifications.
Pre-Owned Appliances
Certified pre-owned appliance program offers inspected, refurbished units with warranty protection. Selection includes major appliances like refrigerators, washers, and stoves at discounted prices. All units undergo rigorous quality checks before resale.
Questions
What types of appliances do you sell?
We offer new, scratch-and-dent, and certified pre-owned appliances including refrigerators, stoves, washers, dryers, and freezers from leading brands.
Are your mattresses made locally?
Yes, we feature Monroe Mattresses proudly manufactured in Wisconsin using local materials for superior quality and support.
Do you offer repair services for all appliance brands?
Our certified technicians service all major appliance brands with both in-store and field service options available.
Can I order replacement parts online?
Yes, our 24/7 online parts ordering system allows direct purchasing with home delivery or in-store pickup options.
What are your store hours?
We're open Monday through Friday from 11:00 AM to 5:00 PM. Our showroom is closed on weekends.
How quickly can repairs be completed?
Emergency repairs often complete within 12 hours, with standard service appointments scheduled promptly based on technician availability.
Reviews (1)
Amanda Harbaugh
Mar 20, 2018
Report
Very nice people and store! Good variety of used refrigerators. We bought a stainless steel one at half the price of a new one and you can't tell it was a pre-owned! Definitely will consider them again for any future appliances!
