Business Details
Trusted Appliance Sales & Repair in Lancaster, CA
Arrow Appliance has been a trusted name in the Antelope Valley for over 80 years, specializing in new and used appliance sales, expert repair services, and genuine manufacturer parts. Our family-owned business combines decades of hands-on experience with a commitment to customer satisfaction, offering a 30-day labor guarantee for repairs and a 6-month warranty on most used appliances. Our technicians receive ongoing training to maintain industry-leading service standards, and we pride ourselves on transparent pricing and free technical support.Recognized as AV's Best six times, we serve local communities with in-home and in-shop repair options, a comprehensive parts department, and flexible financing through Progressive Leasing. Our team's combined 40+ years of expertise ensures personalized solutions for residential and commercial clients alike.
Services
Appliance Repair
Used Appliance Sales
Parts Department
In-Shop Repair
Lease-to-Own Options
Highlights and features
- Family-owned with 40+ years combined technician experience
- 6-month parts/labor warranty on used appliances
- Factory-trained technicians with same-day repair capability
- Free technical support and transparent pricing
- Voted AV's Best Appliance Store 2017-2023
What people say
Excellent from start to finish
Very knowledgeable technicians
Delivered what they promise
6 month Warranty unmatched
AV's Best-rated service
Services
Appliance Repair
Our factory-trained technicians provide in-home and in-shop repair for all major appliance brands. With stocked service vehicles and transparent pricing starting at $69, we complete most repairs same-day. Specializing in complex diagnostics while offering loaner appliances for extended repairs.
Used Appliance Sales
We offer the Antelope Valley's largest selection of certified pre-owned appliances with a 6-month parts/labor warranty. Each unit undergoes rigorous inspection to ensure reliability, backed by our 80-year reputation for quality inventory.
Parts Department
Our in-store parts center stocks genuine manufacturer components for DIY repairs. For specialty items, we guarantee 1-2 day delivery on 95% of requested parts, supported by technicians available for installation advice.
In-Shop Repair
Drop-off appliance repairs handled by senior technicians using professional tools. With $40 diagnostic starting fees, we provide detailed repair cost estimates before work begins, including optional loaner appliances during service periods.
Lease-to-Own Options
Progressive Leasing partnerships enable immediate appliance ownership through flexible payment plans. No credit required for approvals, with terms available for both new and certified pre-owned units in-store.
People
Carol & Christy
Owners & Sisters
Third-generation appliance experts with combined 40+ years in the industry, leading Lancaster's oldest family-owned appliance business since 2002. Committed to maintaining AV's Best-rated service standards.
Bri
Manager
Overseeing daily operations since 2015, ensuring seamless customer experiences across sales, service, and parts departments while maintaining family business values.
David
Sales Manager
Appliance sales specialist since 2010, helping property managers and homeowners find cost-effective solutions while coordinating delivery logistics for challenging installations.
Jeri
Service Scheduler
Managing technician appointments since 2008, optimizing service routes for timely repairs while serving as primary contact for warranty claim processing.
Rob
Parts Manager
Leading parts inventory since 2005, maintaining 98% stock accuracy on critical components while providing technical guidance for customer self-repair projects.
Questions
What areas do you service?
We serve the Antelope Valley including Lancaster and Palmdale, with repair service available up to 30 miles from our store location.
Do used appliances include warranties?
Yes, most used appliances include a 6-month parts and labor warranty, with optional extended coverage available.
Can I purchase parts without repair service?
Our parts department sells genuine manufacturer components to DIY customers, with technician advice available for installation questions.
What payment options exist?
We accept cash, check, major credit cards, 30-day layaway, and Progressive Leasing financing options for qualified customers.
How quickly can repairs be completed?
90% of repairs finish same-day using stocked vehicle parts, with loaner appliances available for extended service needs.
