Business Details
21 Years
experience
Emergency
services
Trusted Appliance Repair Services in Alexandria, VA
Empire Appliance Repair has been the trusted choice for homeowners seeking quality appliance repair solutions since 2005. Our team of highly trained technicians brings an average of 10 years of hands-on experience to every service call, ensuring precision and professionalism in repairing dishwashers, refrigerators, microwaves, washing machines, range ovens, and dryers. We specialize in servicing top brands like GE, Samsung, Whirlpool, and Bosch using only high-quality replacement parts. Committed to integrity and customer satisfaction, we offer 24/7 emergency services across the DMV area with transparent pricing and no hidden fees.Our licensed and insured technicians treat every home as if it were their own, delivering reliable repairs that restore appliance functionality efficiently. With over 980+ satisfied customers and a 100% satisfaction guarantee, we maintain rigorous quality control standards while providing personalized attention to every repair. Our mission is to become the region's premier appliance repair provider by combining technical expertise with honest, customer-focused service.
Services
Dishwasher Repair
Refrigerator Repair
Washing Machine Repair
Range Oven Repair
Dryer Repair
Microwave Repair
Cookware Stove Repair
Range Hood Repair
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency appliance repair services
- Our technicians have 10+ years of average experience
- Fully licensed and insured service professionals
- Same-day repair available across the DMV area
- 100% satisfaction guarantee on all repairs
What people say
Arrived on time
Fixed quickly
Friendly service
Same-day repair
Professional technicians
Services
Dishwasher Repair
Our certified technicians diagnose and repair all dishwasher makes and models, addressing leaks, drainage issues, and mechanical failures. We use manufacturer-approved parts for lasting repairs. Specializing in brands like Bosch, Frigidaire, and KitchenAid, we complete most repairs within 1-2 hours while maintaining kitchen safety standards.
Refrigerator Repair
We restore cooling performance through precise diagnosis of compressor, condenser, and thermostat issues. Our technicians service side-by-side, French door, and built-in models from Samsung, LG, and Whirlpool. Most repairs include same-day part replacement with a 12-month warranty on parts and labor.
Washing Machine Repair
Our experts fix vibration, drainage, and spin cycle problems in top-load and front-load machines. We service GE, Maytag, and Electrolux models, replacing worn bearings, belts, and control boards. Most repairs include on-site diagnostics and immediate fixes using stocked replacement components.
Range Oven Repair
We repair gas and electric ranges, addressing ignition failures, temperature inconsistencies, and burner malfunctions. Our technicians service high-end brands like Wolf and Thermador, replacing faulty igniters, heating elements, and control panels with precision safety checks.
Dryer Repair
Our team resolves heating issues, drum rotation problems, and excessive noise in gas and electric dryers. We service Kenmore, LG, and Samsung models, replacing thermostats, moisture sensors, and drum rollers while ensuring proper venting compliance.
People
Michale Joe
Founder
With 15 years of industry experience, Michale established Empire Appliance Repair to provide reliable home appliance solutions. He oversees technical operations and maintains quality control standards across all service calls.
Michale Jalyion
Founder
Co-founder Michale Jalyion manages customer relations and service delivery optimization. His leadership ensures consistent 24/7 service availability and technician training programs that maintain technical excellence.
Robert Joe
Appliance Repair Technician
Certified technician Robert specializes in complex refrigerator diagnostics and commercial appliance repairs. He brings 12 years of experience servicing high-end Sub-Zero and Viking models with precision.
Jhon Alex
Specialist Technician
Jhon focuses on smart appliance diagnostics, repairing Wi-Fi enabled ovens, washers, and refrigerators from Samsung and LG. His expertise includes firmware updates and sensor calibration for modern appliance models.
Roseen Joe
Supervisor
As service supervisor, Roseen coordinates emergency repair dispatches and quality assurance checks. With 18 years in appliance repair, he trains new technicians in safety protocols and customer service best practices.
Questions
What appliances do you repair?
We repair all major home appliances including dishwashers, refrigerators, washing machines, dryers, microwaves, and cooking appliances from brands like GE, Samsung, and Whirlpool.
Do you offer emergency service?
Yes, we provide 24/7 emergency repair services for urgent appliance issues across the DMV area with technicians available year-round.
Which areas do you serve?
We service Washington DC, Northern Virginia (including Alexandria, Fairfax, and McLean), and Maryland areas like Rockville and Bethesda with quick response times.
Are your technicians certified?
All our technicians are factory-trained, licensed, and insured with specialized expertise in specific appliance brands and models.
Do you guarantee repairs?
We offer a 12-month warranty on parts and labor with a 100% satisfaction guarantee for all repair services performed.
How quickly can you fix appliances?
Most repairs complete within 1-2 hours, with same-day service available for emergency repairs across our service area.
