Business Details
27 Years
experience
Expert Espresso Machine Repair & Parts in Elmira, OR
Stefano's Espresso Care has been serving espresso machine owners since 1999 with expert repair services, premium equipment sales, and comprehensive parts inventory. Founded by Stefano, a factory-trained technician with decades of experience in Italy and Oregon, our business combines European craftsmanship with American service standards. We specialize in repairing commercial, prosumer, and home espresso machines from leading brands like Elektra, La Marzocco, and Rancilio, maintaining relationships with Italian manufacturers to ensure authentic parts availability.Our repair process includes minor fixes to full rebuilds, completed within days thanks to our extensive in-stock components. We stand behind every product we sell with labor warranties matching manufacturers' coverage, emphasizing reliability and long-term customer satisfaction. Located 15 minutes west of Eugene, Oregon, we offer nationwide shipping and prioritize transparent communication through detailed repair procedures and responsive email support.
Services
Espresso Repair
Parts Sales
Equipment Sales
Maintenance Training
International Shipping
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of factory-trained espresso repair expertise
- Our technicians maintain direct relationships with Italian manufacturers for authentic parts
- We complete most repairs within days using our extensive parts inventory
- We provide labor warranties matching manufacturers' coverage on all equipment sold
- Our Oregon facility handles everything from minor fixes to complete rebuilds
Services
Espresso Machine Repair
We provide comprehensive repair services for commercial and home espresso machines. Our factory-trained technicians handle everything from minor fixes to complete rebuilds. With thousands of parts in stock, most repairs are completed within days, backed by 30-day warranties on labor and replacement parts.
Parts Inventory
Our extensive parts inventory covers major brands like Elektra, La Pavoni, and Rancilio. We stock both home and commercial machine components with worldwide shipping available. Special orders from Italian manufacturers can be accommodated for hard-to-find parts not shown online.
Equipment Sales
We sell premium espresso machines from trusted brands including Elektra, La Marzocco, and Vibiemme. All new equipment includes manufacturer warranties of 1-2 years, with labor support provided directly by our repair-certified team for warranty claims.
Maintenance Training
We offer maintenance training for espresso machine owners to maximize equipment longevity. Our programs cover daily care routines, troubleshooting techniques, and proper cleaning procedures for both home and commercial units.
International Shipping
Our parts and equipment are available worldwide with detailed shipping options provided online. We provide specialized packaging guidance and documentation support for international customers to ensure safe delivery of espresso equipment across borders.
People
Stefano
Owner & Technician
Factory-trained espresso machine specialist with 25+ years experience since 1999. Born in Milan, Italy, he maintains direct relationships with European manufacturers while operating from Oregon since 1992.
Questions
What brands of espresso machines do you repair?
We repair Elektra, Isomac, La Marzocco, La Pavoni, Rancilio, Saeco, and Vibiemme machines. Our parts inventory also covers brands like ECM/Rocket and Fiorenzato.
Do you offer warranties on repairs?
Yes, all repairs include a 30-day labor warranty. Most replacement parts also carry 30-day warranties, excluding electrical components and water-damaged items.
Can I purchase parts without repair service?
We sell individual parts for most major espresso machine brands. Our inventory includes components for both home and commercial units with worldwide shipping available.
What's your repair process timeline?
Most repairs take 3-7 business days after receiving your machine. Complex rebuilds may require additional time, with status updates provided throughout the process.
Do you sell new espresso machines?
Yes, we offer new Elektra, La Pavoni, Rancilio, Vibiemme, and other premium brand machines with manufacturer warranties of 1-2 years.
How do I start the repair process?
Contact us first for a Repair Authorization number. We'll schedule your repair, provide submission forms, and guide you through proper packaging and shipping procedures.
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