Business Details
25 Years
experience
Emergency
services
Emergency Restoration Services in Elyria, OH
Platinum Restoration has served Northeast Ohio for over 20 years as a locally owned contractor specializing in insurance restoration projects. Our team brings more than two decades of experience in emergency restoration, offering water damage, fire damage, and mold remediation services to residential and commercial clients across Cleveland and surrounding counties. Accredited with an A+ rating from the Better Business Bureau, we prioritize rapid response with 24/7 availability and live operator support to dispatch trained emergency crews within one hour of contact.Our investment in advanced equipment ensures accurate project estimates and cost-effective solutions while maintaining a state-of-the-art facility for property restoration. With consistent ownership since 2001, we combine personalized service with comprehensive project management from initial cleanup to complete reconstruction, serving Cuyahoga, Lorain, Huron, Erie, Medina, and Summit counties.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Restoration
Commercial Cleanup
Contents Restoration
Trauma Cleanup
Vehicle Impact Repair
Disaster Recovery
Electronic Restoration
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency response with crews dispatched within one hour of contact
- Our team has over 20 years of experience in insurance restoration projects
- A+ accredited by the Better Business Bureau since our 2001 founding
- We utilize advanced equipment for accurate project estimates and cost-effective solutions
- We manage complete restoration projects from initial cleanup to final reconstruction
Associations and certifications
- Better Business Bureau (A+ Rating)
What people say
Quickly dispatched
Professional team
Fair pricing
Thorough cleanup
Excellent work
Services
Water Damage Restoration
Our water damage restoration service addresses residential and commercial properties affected by leaks, floods, or sewage backups. Using advanced drying equipment, we remove moisture from structures and contents while preventing mold growth. The process includes water extraction, structural drying, and complete restoration to pre-loss condition, with emergency response available 24/7 across six Ohio counties.
Fire Damage Restoration
Fire damage restoration covers complete recovery from smoke, flames, and water used during firefighting. Our process includes soot removal, odor elimination, structural repairs, and content cleaning in both residential and commercial settings. Specialized techniques restore properties to original condition while addressing hidden damage, with emergency crews dispatched within one hour of contact.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations in residential and commercial buildings. We follow containment protocols to prevent spore spread, remove contaminated materials, and implement moisture control solutions. The process includes air quality testing and restoration of affected areas, with technicians trained in safe mold handling procedures.
Emergency Restoration
24/7 emergency restoration handles urgent property damage from natural disasters, vehicle impacts, or structural emergencies. Services include board-up, water extraction, and immediate repairs to prevent further damage. Our rapid response guarantees on-site arrival within one hour of contact, with continuous support for both residential and commercial clients.
Commercial Cleanup
Commercial cleanup services address damage to business properties from water, fire, or mold incidents. We coordinate with insurance providers and implement business continuity plans to minimize operational disruption. Services include structural repairs, equipment restoration, and compliance with commercial building codes, supported by experienced project managers for large-scale projects.
Questions
What emergency services do you offer?
We provide 24/7 water damage, fire damage, mold remediation, and structural emergency services with crews arriving within one hour of contact.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to manage claims and ensure seamless restoration processes for residential and commercial properties.
What areas do you service?
We serve Cuyahoga, Lorain, Huron, Erie, Medina, and Summit counties in Northeast Ohio with emergency and restoration services.
Are your technicians certified?
Our team includes trained professionals with experience in insurance restoration, using industry-standard equipment and techniques for all projects.
Do you offer commercial restoration services?
Yes, we handle commercial water damage, fire damage, and mold remediation with business continuity planning to minimize operational disruption.
What guarantees do you provide?
We offer service-specific guarantees for residential and commercial restoration work, with details available upon request during initial consultation.
Reviews (3)
Kelly Keller
Oct 14, 2018
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Platinum Restoration understands that responding quickly to an issue is critical. Within minutes of contacting them, they dispatch their team to your location and they will begin to take the necessary steps to mitigate existing damage and prevent further damage. I recommend them for any water or fire damage.
Bam Childress
Aug 17, 2017
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I personally have used Platinum Restoration and I am very pleased with how professional and knowledgeable the staff was. Very impressed and would recommend them to anyone! They treated me like family and I felt at ease once I called them. If you go to another company I think you are missing out on being taken care of the best in the industry.
Maria Marino
Mar 15, 2017
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We always recommend Platinum Restoration @ The Pfister Insurance Agency. Outstanding customer service always goes above & beyond!
