Business Details
21 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in South Florida
The Water Restoration Group (WRG) has been a trusted leader in property damage restoration for over two decades. Founded in 2005, our family-owned business specializes in 24/7 emergency services for water, fire, mold, and asbestos-related damage across South Florida. Our team of certified professionals combines advanced equipment with industry-proven methodologies to restore properties to pre-loss conditions.We prioritize ethical practices, rapid response times (under 45 minutes), and direct insurance billing to minimize client stress. With EPA registration and CDC compliance, WRG delivers solutions that meet federal, state, and local standards. Our commitment to transparency, community engagement, and quality has earned us recognition from property managers, insurance agents, and homeowners alike.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Asbestos Abatement
Environmental Cleanup
Reconstruction
Storm Response
Sewage Cleanup
Virus Decontamination
Blood Remediation
Details
- Year established: 2005
Highlights and features
- We have over 20 years of experience in property damage restoration.
- Our team provides 24/7 emergency availability with 45-minute rapid response.
- We use EPA registered and CDC compliant products for safety.
- Our technicians are fully trained, licensed, and insured.
- We guarantee direct insurance billing with no money upfront.
Associations and certifications
- EPA
- CDC
- CGC1526082
- MRSR73
What people say
Efficient, courteous, friendly
Professional, extremely responsive
Excellent service
Great work all the time
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, storms, or flooding. Certified technicians use industrial-grade equipment for water extraction, structural drying, and mold prevention. We document progress with thermal imaging and field reports to ensure complete recovery. Clients receive direct insurance billing to avoid upfront costs.
Mold Remediation
Specialized mold remediation services target infestations in humid climates. Our EPA-certified team performs containment, HEPA filtration, and antifungal treatments to eliminate spores. Post-remediation dehumidification prevents recurrence, while containment protocols protect unaffected areas during cleanup operations.
Fire Damage Restoration
Fire damage restoration includes smoke odor removal, structural cleaning, and content restoration. Technicians use thermal scanning to detect hidden damage and implement decontamination protocols for soot and chemical residues. We coordinate temporary protection measures during rebuilding processes.
Asbestos Abatement
Licensed asbestos abatement services follow federal NESHAP regulations. Our process includes containment barriers, HEPA air filtration, and certified disposal of contaminated materials. Technicians wear full PPE during encapsulation or removal procedures to ensure workplace safety compliance.
Environmental Cleanup
Environmental cleanup services address biohazard contamination using CDC-approved disinfectants. Our team handles bloodborne pathogens, viral decontamination, and sewage remediation with OSHA-compliant PPE protocols. Full-scale sanitization includes equipment demobilization to prevent cross-contamination between job sites.
People
Henry Dow
Founder | CEO
With 20 years as a catastrophe property adjuster, Henry Dow founded WRG to address unethical practices in insurance claims. He leverages industry expertise to guide clients through complex restoration processes and insurance negotiations.
Monica Martinez
Sales Manager
Monica Martinez leads WRG's client relations team, ensuring transparent communication between technicians and property owners during high-stress restoration projects.
Questions
What services does WRG offer for property damage restoration?
WRG provides water damage restoration, fire/smoke cleanup, mold remediation, asbestos abatement, environmental decontamination, and reconstruction services for residential and commercial properties.
How quickly does WRG respond to emergency calls?
Our team responds within 45 minutes or less for all emergency service requests across our service areas.
Do you work directly with insurance companies?
Yes, we offer direct insurance billing with no upfront payments required from clients for covered claims.
Are WRG technicians certified for hazardous material removal?
Our team holds EPA registration, CDC compliance certifications, and state-specific licenses for mold remediation and asbestos abatement.
What areas does WRG service?
We serve Miami-Dade, Broward, and Palm Beach counties in South Florida, plus Atlanta metro area properties.
How does WRG handle large-scale restoration projects?
For extensive damage, we assign dedicated account managers and implement daily scope documentation accessible via online platforms.
Videos
