The Master Craftsman

The Master Craftsman does not consider a job complete until 100% customer satisfaction is achieved. In fact we guarantee every job and warranty all of our workmanship. Give us a call when disaster strikes. Day or night 24 hours a day, 365 days a year. We will be there to take care of you. The Master Craftsman Inc is the preferred company for fire & smoke damage cleanup; including, flood restoration, mold damage repair, and yes even sewer damage. Our team of professionals have been serving Brunswick and New Hanover County; including Southport and Wilmington NC since 1982.

Since 1982 Billy Soots, Owner of The Master Craftsman, Inc. has offered fire and smoke damage repair and restoration services; including, flood repair, storm damage restoration, water damage from water heaters or washing machines that have malfunctioned. Billy is dedicated to being the front runner in providing expert customer care and quality service to residential and commercial customers in the Southport NC area; including all of Brunswick and New Hanover County.

Even though you might not think it can happen to you, flooding is something that can occur anytime of the day or night. Floods aren't just because of a natural disaster. They can also be attributed to any number of other forces, such as a sump pump malfunction, burst pipe and other situations. Since you can't always predict when a flood is going to happen, you need to know who to call in the event of flood damage. With plenty of experience helping people just like you restore their homes after a flood, we want to be the only call you need to make.

If you are looking for someone to come in and clean mold damage from your home or business, you are in the right place. Mold remediation services, just like any other type of cleanup for mold damage, is a type of specialized service that needs to be taken care of by a professional. Even though you might think you can handle this on your own, it is something that is best left to someone who knows what it takes to get the job done right. Since some of the different buildings that are in need of our mold remediation services are a public building, all of those in the community will want to turn to someone who can handle the task at hand.

For those who are suffering with fire and smoke damage, you are in the right place. We understand how difficult it would be to imagine having a fire inside of your business or home. Even though you might think it won't happen to you, there is no way to guarantee something completely out of the blue couldn't go wrong. Even small fires can cause a world of damage to your structure. If you have recently experienced fire or smoke damage the team The Master Craftsman, Inc offers emergency fire and smoke damage cleanup services.

If your home is currently being threatened because of water damage from flooding, you need to bring in a team of professionals who knows what it takes to get the job done right. Our team of professional flood damage repair has years of experience and expertise to prevent the damaging effects of water inside of your property. We work hard to help restore and preserve as much of your property as we can. We understand that it can be stressful and overwhelming enough just dealing with a flood, which is why we work to make the process as simple as we can.

Whenever you experience an emergency because of water damage, you need to take action quickly. Regardless of whether you are dealing with a leaky or broken pipe, sink overflowing, toilet overflowing, a water heater malfunctioning, washing machine breakdown or your dishwasher going out of control, you need to take the appropriate action to remedy the situation. The insurance company is looking to have you lessen the amount of damage that was done to your home or business. Not only is this going to ensure you have coverage for the future, but it is also going to simplify the claims process for you.

When it comes to damage in your home, water damage is just one part of the equation. Not only can water damage destroy all of your prized possessions inside of the home, but it can also destroy the overall structure of your home. Just think about all of the rain we get here. Water damage is something that a lot of homeowners in the area have had to deal with on a regular basis. If you have a significant amount of water damage inside of your home, you need to bring in a professional restoration company to help get it all cleaned up for you.

At one point in time or another, we have all seen mold around our homes. Even though you think you might be able to handle it all on your own, that isn't always the case. Removing mold is far more complicated and intricate than what you might think. Many people assume that they can tackle the nasty substance, but it is something best left to the pros. Don't waste time trying to handle mold removal on your own, no matter how little it might be. Health Risks - There are numerous types of mold that are extremely harmful to pets and humans.

Even though you have probably heard it a number of times before, a sump pump is the last chance you have of preventing a flood from occurring in your home. If your pump ends up going out in the middle of a storm, you could be facing a significant amount of water damage inside of your property. When a sump pump overflows, it is one of the largest causes of flooding in the basement. Don't let this happen to you. As the water begins rising, it is normally diverted to your sump pit. If that water ends up reaching a critical level, it will activate your sump pump to divert all of that water away from your property.