Business Details
28 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services in Fayetteville, GA
RCM Restoration Services has been a trusted leader in emergency property restoration for 25 years. Founded in Fayetteville, Georgia, our company combines hometown care with cutting-edge technology to deliver rapid, reliable recovery solutions for homes and businesses across Metro Atlanta and the Southeast. Our certified technicians utilize industrial-grade equipment for water damage mitigation, fire and smoke restoration, storm recovery, and mold remediation, prioritizing swift response times and transparent communication.With over 18,000 satisfied clients and 8,000+ projects restored, we maintain IICRC and SCRT certifications to ensure industry-leading expertise. Our mission focuses on restoring not just properties but also the daily rhythms of our clients' lives through compassionate service, daily progress updates, and seamless insurance coordination. Backed by a 24/7 emergency dispatch system and a fleet of trailer-mounted dryers and generators, we handle losses ranging from single-family homes to 100,000 sq ft commercial facilities.
Services
Water Damage Mitigation
Fire & Smoke Restoration
Storm & Wind Recovery
Mold Inspection
Emergency Response
Details
- Year established: 1998
Highlights and features
- 25 years of specialized experience in property restoration
- 24/7 emergency response with one-hour average arrival
- IICRC-certified technicians with state-of-the-art equipment
- Direct insurance billing with transparent pricing
- Proven track record with 8,000+ commercial and residential projects
Associations and certifications
- IICRC
- SCRT
What people say
Quick to respond
Professional team
Outstanding work
Compassion meant the most
Restored home beautifully
Services
Water Damage Mitigation
Our rapid water damage mitigation service employs high-capacity pumps and desiccant dryers to extract standing water and dry structural components. Certified technicians perform moisture mapping to identify hidden saturation, applying antimicrobial treatments to prevent mold growth. We document all damage for insurance claims while protecting property contents during the drying process.
Fire & Smoke Restoration
Comprehensive fire restoration includes soot removal, odor neutralization using thermal fogging, and structural repairs. Our crews perform HEPA vacuuming, content cleaning, and rebuild damaged areas to code. We coordinate with insurance providers while restoring HVAC systems and eliminating smoke residues from all surfaces and materials.
Storm & Wind Recovery
Emergency storm response includes roof tarping, debris removal, and structural stabilization. Our teams handle water intrusion from damaged roofs, windows, or siding while performing code-compliant repairs. We document wind damage patterns and coordinate with insurance adjusters for complete property restoration after hurricanes or tornadoes.
Mold Inspection
Certified mold specialists conduct air sampling and moisture testing to identify hidden mold growth. Our containment procedures with negative air machines prevent spore spread during HEPA vacuuming and antimicrobial treatments. We provide clearance testing to ensure safe re-occupancy after remediation of residential and commercial properties.
Emergency Response
Our 24/7 emergency dispatch mobilizes crews within one hour for any property damage. Equipped with trailer-mounted generators and industrial dryers, we secure sites through boarding-up services and perform immediate water extraction. Real-time communication with property owners and insurers ensures transparent, expedited recovery processes.
People
Jane Cole
Team Director
With over 15 years in disaster restoration, Jane leads our project management team. She ensures seamless client communication and coordinates large-loss responses across the Southeast.
Houmiona Tester
Researcher
Houmiona specializes in moisture mapping technology and equipment optimization. Her expertise improves drying efficiency for complex water damage scenarios in commercial properties.
Questions
How quickly can RCM arrive after an emergency call?
Our Fayetteville dispatch aims for 60-90 minute arrival anywhere in Metro Atlanta counties for all emergency calls.
Do you handle insurance paperwork for restoration claims?
Yes, we document damage with photos, provide repair estimates, and coordinate directly with your insurance carrier or adjuster.
How long does water damage drying typically take?
Most residential jobs take 3-5 days while commercial spaces may require up to a week depending on building materials and humidity levels.
Can I stay in my building during restoration?
We assess air quality and structural safety first. Temporary relocation may be recommended for health or safety reasons during extensive restoration.
Do you handle large commercial property losses?
Yes, our equipment scales to 100,000+ sq ft facilities with trailer-mounted dryers and generators for efficient large-loss recovery.
