Business Details
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Trusted Water & Wastewater Services in Morgantown, WV
Morgantown Utility Board has been a cornerstone of community infrastructure since its establishment, dedicated to delivering essential water and wastewater services with unwavering commitment to quality and environmental stewardship. Our team of skilled engineers and technicians manages complex systems for water treatment, stormwater management, and wastewater collection, ensuring compliance with rigorous regulatory standards while prioritizing public health and safety. We operate two wastewater treatment plants, including a state-of-the-art facility recognized with National Association of Clean Water Agencies Platinum Awards for perfect compliance with environmental permits.Our innovative projects, such as the Flegal Dam and Reservoir initiative, demonstrate forward-thinking solutions for emergency water supply needs. Through transparent customer service, 24/7 emergency response capabilities, and community education programs, we maintain trust and reliability as Morgantown's primary utility provider.
Services
Water Treatment
Wastewater Collection
Stormwater Management
Backflow Testing
Cross Connection Prevention
Highlights and features
- We provide 24/7 emergency response for water and sewer issues
- Our wastewater treatment plants have received national compliance awards
- We maintain 105 miles of storm sewer infrastructure with specialized management
- Our team includes certified backflow prevention specialists
- We offer free consultations for plumbing issues on public property
What people say
24/7 emergency service
Award-winning compliance
Critical infrastructure investments
Free plumbing consultations
Environmental protection efforts
Services
Water Treatment and Distribution
Our water treatment plant processes millions of gallons daily using world-class technology and trained professionals. We maintain exceptional water quality standards while ensuring reliable distribution through advanced infrastructure systems. The facility's Flegal Dam and Reservoir project provides critical emergency water supply capabilities for Morgantown residents.
Wastewater Collection and Treatment
We operate two wastewater treatment plants handling billions of gallons annually, including a combined stormwater/sewage facility recognized with national compliance awards. Our systems manage both residential and commercial wastewater with capacity for growth and environmental protection.
Stormwater Management
Our stormwater program maintains 105 miles of storm pipe infrastructure and 4,000 inlets across Morgantown. We implement comprehensive management strategies that protect waterways while providing community education about stormwater issues and best practices.
Backflow Testing
We maintain a certified backflow prevention program with registered testers and online submission portals. Our team provides free consultations to determine if plumbing issues originate from public or private property, ensuring proper resolution.
Cross Connection Prevention
Our cross connection control program protects drinking water supplies through ordinance enforcement and community education. We maintain strict regulations against improper connections that could contaminate the public water system.
Questions
What water and wastewater services do you provide?
We manage complete water treatment and distribution, wastewater collection and treatment, and stormwater management systems for Morgantown and surrounding areas.
How do I start or stop service?
Visit our website to submit service start/stop requests through our online forms or contact customer service at (304) 292-8443 during business hours.
Do you offer 24/7 emergency assistance?
Yes, our emergency line (304) 292-8443 operates 24/7 for urgent water and sewer issues requiring immediate attention.
How are water rates determined?
Rates are established through approved tariffs that cover operational costs while maintaining affordable utility services for our customers.
What stormwater management programs exist?
We maintain 105 miles of storm infrastructure and implement educational programs about stormwater management and environmental protection.
How can I get backflow testing done?
Use our online portal to register or find certified testers, or contact our backflow engineers at (304) 292-8443 for assistance.