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34 Years
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Emergency
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Emergency Water Damage Restoration Services in San Diego
San Diego Flood Restoration has been a trusted leader in the damage restoration industry since 1992, with formal establishment in 2007. Our team brings over three decades of combined expertise in water damage cleanup, sewage remediation, fire restoration, and mold abatement. Certified by the IICRC and licensed by the State of California for both plumbing and general contracting, we prioritize rapid response times, often arriving within 60 minutes of emergency calls. Our EPA registration and adherence to industry standards ensure compliance with environmental and safety regulations. We specialize in working directly with major insurance providers, including USAA and State Farm, to streamline claims processes for homeowners. Our reputation is built on testimonials highlighting meticulous attention to detail, transparent communication, and a commitment to restoring properties to pre-damage conditions.

With a focus on San Diego County, we serve both residential and commercial clients, offering 24/7 emergency services to address urgent needs. Our team's dedication to continuous improvement is reflected in our use of advanced tools like infrared thermal imaging and high-pressure water jetting. We maintain partnerships with local property management firms and contractors, reinforcing our position as a preferred vendor in the region. Our approach combines technical expertise with personalized service, ensuring clients receive both immediate relief and long-term solutions.
Services
Water Damage Cleanup Sewage Cleanup Fire Damage Restoration Mold Remediation Emergency Plumbing
Details
  • Year established: 1992
Highlights and features
  • We offer 24/7 immediate service with response times often within 60 minutes.
  • Our team holds IICRC certification and state licenses for plumbing and general contracting.
  • We provide transparent pricing and ethical service with no hidden fees.
  • Our technicians use state-of-the-art moisture detection tools and thermal imaging.
  • We coordinate directly with major insurance providers to simplify claims processes.
Associations and certifications
  • IICRC
  • EPA
  • California Contractors State License Board
What people say
24/7 immediate service Prompt response times Knowledgeable technicians Transparent pricing Insurance coordination
Services
Water Damage Cleanup
Our water damage cleanup service addresses emergencies from burst pipes, flooding, and appliance failures. Using industrial extraction equipment and thermal imaging, we remove standing water and dry structures completely. Technicians arrive within 60 minutes to minimize secondary damage like mold growth. We handle insurance documentation and coordinate repairs from structural drying to drywall replacement.
Sewage Cleanup
Sewage cleanup involves removing contaminated water and sanitizing affected areas using EPA-registered biocides. Our team follows strict OSHA protocols for Category 3 water damage, including HEPA filtration and antimicrobial treatments. We replace damaged materials like flooring and insulation while decontaminating structural components to eliminate health risks from pathogens.
Mold Remediation
Mold remediation includes containment setup, HEPA vacuuming, and antimicrobial application to eliminate spores. We perform post-remediation verification testing to ensure complete removal. Damaged porous materials get replaced while non-porous surfaces undergo encapsulation. Our process follows IICRC S520 standards for safe, lasting results in residential and commercial properties.
Fire Damage Restoration
Fire damage restoration combines structural drying with smoke odor elimination through thermal fogging and ozone treatment. We clean soot from surfaces, deodorize HVAC systems, and restore damaged contents. Our technicians document all steps for insurance claims and coordinate repairs from drywall replacement to electronics recovery.
Emergency Plumbing
Emergency plumbing services address burst pipes, leaks, and fixture failures with 24/7 response. Our state-licensed plumbers perform repairs and replacements using camera inspections to identify hidden issues. We install water heaters and clear drain clogs with hydro-jetting while maintaining compliance with local building codes for residential and commercial properties.
People
Tom
Owner
With over 30 years in flood restoration, Tom leads SDFR's 24/7 operations, combining technical expertise with client-focused service. His hands-on approach ensures rapid response times and transparent communication. Property managers praise his ethical practices and ability to coordinate complex projects involving multiple stakeholders.
Questions
What emergency services does SDFR offer?
We provide 24/7 water damage cleanup, sewage remediation, mold removal, fire restoration, and plumbing repairs across San Diego County with response times under 60 minutes.
Are your technicians certified?
Our team holds IICRC certification for water damage and mold remediation, plus state licenses for plumbing and general contracting to ensure professional standards.
How do you handle insurance claims?
We work directly with major insurers like USAA and State Farm, providing documentation and coordinating repairs to simplify the claims process for homeowners.
What areas do you serve?
We primarily serve San Diego County including El Cajon, Chula Vista, and Coronado with emergency services available citywide.
Can you handle large-scale commercial projects?
Yes, we manage both residential and commercial restoration projects, including multi-unit properties and institutional facilities like schools and government buildings.
Reviews (8)
Thomas A.
Nov 30, 2022 Report
My experience with Tom has been all positive. He was always on top of things. Unlike some, I didn't have to beg for updates. He was recommended to me by our property manager and well deserved. I highly recommend him.
Colleen M.
Jan 24, 2018 Report
Ive know the owner, Tom Frederick for over a year in our professional networking group. I have (fortunately) not had a need for his services, but I've gotten to know Tom and hear so many others rave about how professional his team is and how good they are to their customers. I know that he is already well-respected in San Diego, but want you to know that the person behind the business is professional, dedicated and easy to work with. I hope I never need him, but if I (or my friend's do), I wouldn't hesitate to hire his team!
Kent F.
Sep 14, 2017 Report
SDFR is an outstanding company, that stands by their work! Tom and his team are true professionals. They restored my house to better than new! I gave them minimal direction and they did incredible work. They even corrected some problems that were builder defects! They renovated areas that were not flooded and made the design flow perfectly. They are the ones to call if you need restoration whether or not it is flood damaged. Their superb work earned them five stars and another call if I have more renovations to perform.
Mike C.
Nov 20, 2016 Report
I referred this company to a very good client of mine. They showed up immediately to take care of the flood. Handled everything from beginning to end so professionally. You need to know a good company in an emergency situation. This company is the one you want to go with.
Roslyn L.
May 20, 2016 Report
Having worked closely with Tom and his SD Flood Restoration team for over a month, and having had the bad luck of experiencing two major water incidents since 2008, I feel very qualified to say that they are the absolute BEST at what they do. Tom, the owner, was at the site within 15 minutes of the call and the rest of his team and equipment were not far behind. Within 90 minutes of contact, the initial cleanup was complete and preparation for the drying process had begun.

From the beginning, and over the next four weeks, it became obvious that professionalism, attention to detail and respect for the customer and their property were top priorities of this company. I was impressed with the seamless coordination of workers and services, as well as, the quality of services provided. The workers always arrived at the scheduled time, worked tirelessly throughout the day, and cleaned and secured all equipment and property before leaving.

They were polite, respectful and true craftsmen in their respective fields. They worked hard, took pride in their work, ended on time and completed the project to the satisfaction of the customer. Only when the customer was happy, were they happy. The administrative end of the project was also impressive and flawlessly managed by Amanda and Lea. Within 24 hours, Amanda made contact with me and then personally established daily communication, passing on scheduling, billing and general information in a clearly understandable electronic format.

She effortlessly managed multiple issues as they arose and communicated a plan for resolution. Both Amanda and Lea possess outstanding communication and customer service skills and are excellent frontline representatives for the business. In the end, the way this company functions is a great tribute to its owner, Tom Frederick. Tom personally visited the work site on a daily basis, as needed, or as requested by the customer or his workers.

He provided information about the water damage and explained in detail the process for repair and restoration. He was thorough in his initial inspection and this thoroughness and attention to detail was maintained throughout the process. He consistently demonstrated exceptional observation and management skills, work ethics and personal integrity. He treated the customer, every level of worker, subcontractor and his office staff with dignity and respect resulting in a culture of trust, an excellent working relationship, and above all else, loyalty to him and the company. I would HIGHLY RECOMMEND SD Flood Restoration to anyone who needs this type of service. They are the BEST OF THE BEST!
Brett C.
Feb 20, 2016 Report
I seriously cannot say enough good things about Tom and the SDFR team! Specifically how trustworthy, timely, and professional he is. He has my eternal gratitude for his advice and guidance managing a flood that resulted from a leak in my HVAC unit. I own a condo in downtown San Diego but am currently living in North Carolina. I was completely dependent (and vulnerable), however he worked quickly and was able to minimize costs by giving me honest assessments and options for cleanup strategy.

Such professional integrity cannot be understated. He really took a lot of the stress out of managing a flood from the other side of the country. He was also very courteous and worked well with my tenant, who also appreciated his professionalism and personability. I would highly recommend him as your first option for both cleanup and repairs! I will keep his number in my records should I ever have a problem again.
Bonnie V.
Jul 31, 2015 Report
San Diego Flood Restoration was amazing. They were there promptly after being called by my plumber. The had the cleanup started before we could even get home and continued until everything was safe and dry. Things were moved before they could get ruined and when the floors were replaced were moved back. The repair work was amazing. Walls looked as if they hadn't been touched. Flooring was back better than it had been.

We are so pleased with Tom and his crew and have been telling everyone we know that they should call Tom if they have a similar emergency. Really a 10 star job from Tom to his assistant Amanda and all the guys who helped. Thanks....everyone!!!!
Kathy C.
Jan 07, 2015 Report
San Diego Flood Restoration has given me a whole different view regarding this industry. I truly have full trust in SDFR. They work with you from the very beginning to the very end. I own a property management company in San Diego and have worked with many Restoration companies, and none of them have been as professional, on top of it, and trustworthy as SDFR!!!