Business Details
47 Years
experience
Your Trusted Partner for Home Remodeling
Comfort Windows has been a trusted name in home remodeling since 1979, serving Upstate New York with expertise and dedication. As a family-owned and locally operated business, we combine decades of experience with a commitment to quality products and customer satisfaction. Our team of certified professionals specializes in windows, doors, roofing, siding, decks, and more, ensuring solutions tailored to New York's climate and needs.Accredited by the Better Business Bureau with an A+ rating and recognized through multiple BBB Torch Awards, we prioritize transparency, ethical practices, and long-term customer relationships. With over 144,889 satisfied customers, we remain focused on delivering superior craftsmanship, innovative financing options, and comprehensive warranties to protect your home investment.
Services
Window Replacement
Door Installation
Roof Repair
Siding Installation
Deck Construction
Sunroom Additions
Awning Installation
Insulation Services
Details
- Year established: 1979
Highlights and features
- 40+ years of local remodeling experience since 1979
- Family-owned with 144,889+ satisfied customers
- BBB A+ rated and 5-time Torch Award winner
- Offers 0% financing and industry-leading warranties
- Locally manufactured windows designed for NY weather
Associations and certifications
- Better Business Bureau
- EPA Lead-Safe Certified
- HomeAdvisor Approved
- GAF Master Elite
What people say
Superior products
Attention to detail
Professional crews
Excellent warranties
Prompt service
Services
Window Replacement
Our custom vinyl and wood windows are engineered for Upstate New York's climate. Locally manufactured with ENERGY STAR-rated efficiency, they reduce drafts and noise while improving home aesthetics. Professional installation by factory-trained teams ensures precise fitting and long-term performance.
Roofing Services
GAF Master Elite-certified contractors provide shingle roof replacements and repairs. Services include inspections, leak fixes, and full installations using durable materials with comprehensive warranties. Emergency storm damage response available during business hours.
Deck Construction
Custom composite and pressure-treated decks designed for durability in NY weather. Professional installation includes structural framing, railing systems, and finishing touches. Materials sourced from premium brands like AZEK and TimberTech for low-maintenance outdoor living.
Siding Installation
Upgrade home exteriors with vinyl, stone veneer, or composite siding. Our installations improve insulation, weather resistance, and curb appeal. Factory-trained crews ensure proper fitting and seamless integration with existing architectural elements.
Sunroom Additions
Custom-designed sunrooms and three-season porches built with aluminum or vinyl framing. Energy-efficient glass packages and durable construction create comfortable spaces for year-round enjoyment of outdoor views.
People
Bill Putzer Jr.
Founder
Founded Comfort Windows in 1979, growing it from a one-man operation to a 300+ employee company while maintaining family values and customer focus.
Fritz Gentile
General Manager
Joined the company in 1989, bringing extensive industry knowledge and leadership that helped expand services to include commercial projects and full home renovations.
Questions
What areas do you service?
We serve all of Upstate New York including Syracuse, Rochester, Albany, and Buffalo metropolitan areas.
Do you offer financing options?
Yes, we provide 0% financing available on all projects through approved credit partners.
Are your installers employees or subcontractors?
All our technicians are direct employees with factory training specific to our product lines.
What warranties do you provide?
We offer industry-leading product and workmanship warranties, including manufacturer warranties for materials like GAF roofing.
How long does a typical installation take?
Most window or door projects complete in one day, while roofing or deck installations typically take 1-2 days.
Videos
