Business Details
14 Years
experience
Emergency
services
Your Trusted Floor Cleaning Experts in Virginia
Quest Floor Care has been a trusted provider of professional floor cleaning services in Virginia's New River Valley since 2012. As a family-owned business, we combine 15+ years of industry experience with state-of-the-art equipment to deliver exceptional results for carpet cleaning, tile and grout care, stone restoration, and upholstery cleaning. Our certified Master Textile Cleaner leads a dedicated team that prioritizes quality, using ATP testing to verify cleaning efficacy and guaranteeing work with a one-year spot and spill warranty.We serve both residential and commercial clients across Blacksburg, Roanoke, Salem, and surrounding areas, maintaining strict safety protocols including contactless payment options. Our commitment to health-focused cleaning methods, demonstrated through objective metrics and eco-friendly solutions, has earned us a reputation as the region's premier floor care specialists.
Services
Carpet Cleaning
Tile & Grout Cleaning
Stone Sealing & Repair
Upholstery Cleaning
Pet Stain Extraction
VCT Floor Maintenance
Stone Polishing
Carpet Stretching
Odor Elimination
Health-Focused Cleaning
Details
- Year established: 2012
Highlights and features
- Certified Master Textile Cleaner with 15+ years of experience
- ATP-verified cleaning efficacy for health-focused results
- One-year spot and spill warranty on all cleanings
- Locally owned serving New River Valley communities since 2012
- Eco-friendly solutions for safe, effective deep cleaning
Associations and certifications
- IICRC
What people say
Professional and thorough
Superior work quality
Excellent customer service
Transformed our floors
Highly recommend
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and allergens while preserving carpet longevity. Using industry-leading equipment and eco-friendly solutions, we address high-traffic areas and guarantee results with a one-year spot warranty. Our process includes pre-treatment, rotary scrubbing, and thorough extraction to restore carpet appearance and indoor air quality.
Tile & Grout Cleaning
Professional cleaning revitalizes ceramic, porcelain, and natural stone tile surfaces. Our three-step process removes built-up grime, restores tile appearance, and applies protective sealants. We address both appearance and health concerns by eliminating bacteria-harboring residues while extending the lifespan of tiled surfaces in kitchens, bathrooms, and commercial spaces.
Pet Stain Removal
Specialized enzymatic treatments target pet urine at its source, breaking down odor-causing compounds. Our multi-level treatment system addresses surface stains and deep padding contamination, including sub-floor remediation when necessary. The process combines blacklight detection with bio-enzyme flushing to permanently eliminate both visible stains and lingering odors.
Stone Services
Expert care for marble, granite, limestone, and travertine surfaces includes polishing, sealing, and repair. Our certified technicians assess each stone's unique composition to determine appropriate treatments, from honing dulled surfaces to repairing cracked grout lines. Protective sealants are applied using advanced techniques to maintain natural beauty while preventing future damage.
Upholstery Cleaning
Gentle yet effective cleaning restores sofas, chairs, and other upholstered furniture. Our three-stage process includes fiber testing, tailored solution application, and thorough extraction to remove embedded soils without damaging fabrics. Special attention is given to color-fastness and material-specific requirements for both synthetic and natural fiber upholstery.
People
Joseph Rogers
Owner & Founder
Certified Master Textile Cleaner with IICRC credentials, Joseph has specialized in floor care since 2012. He developed Quest Floor Care's health-focused cleaning methodology using ATP testing, combining technical expertise with personalized service for residential and commercial clients.
Questions
What areas do you service?
We serve Blacksburg, Christiansburg, Radford, Roanoke, Salem, and surrounding areas in Virginia's New River Valley, including Smith Mountain Lake and Claytor Lake regions.
Do you offer a warranty on cleaning services?
Yes, we provide a one-year spot and spill warranty on all carpet cleanings, excluding pet accidents. This guarantees our workmanship and gives customers peace of mind between professional cleanings.
How does your health-focused cleaning differ from standard methods?
Our ATP-verified cleaning process uses objective metrics to measure biological contaminant removal, ensuring surfaces are genuinely clean rather than just visually clean, which improves indoor air quality and hygiene.
Can you handle severe pet urine issues?
Yes, we use specialized enzymatic treatments and multi-level remediation processes for pet stains, including sub-floor treatment when necessary. Our blacklight detection system identifies all affected areas for complete odor elimination.
Are your cleaning methods safe for families and pets?
We use eco-friendly, non-toxic solutions that are safe for children and pets. Our process includes thorough extraction of cleaning residues, and we provide specific care instructions for post-cleaning safety.
What safety protocols are in place during service?
Technicians wear masks, sanitize hands before/after service, and take temperatures daily. Contactless payment options are available, and we follow strict equipment disinfection protocols between appointments.
