Business Details
17 Years
experience
Emergency
services
Emergency Damage Restoration Services in Portland, CT
Disaster Restoration Services has been a trusted leader in emergency response and property restoration since 2009. Our locally owned and family-operated company specializes in water removal, fire damage recovery, mold remediation, and biohazard cleanup across Connecticut, Massachusetts, and Texas. With IICRC-certified technicians available 24/7, we combine rapid response times with state-of-the-art equipment to address disasters of all scales. Our team works directly with insurance providers to streamline claims while prioritizing customer needs through transparent communication and meticulous attention to detail.Over 14 years of industry experience enables us to deliver comprehensive solutions that restore properties to pre-damage conditions while maintaining strict safety protocols for hazardous situations. We invest in ongoing professional development through continuing education classes and maintain affiliations with organizations like NARI to ensure superior craftsmanship in every project.
Services
Water Removal
Fire Damage Restoration
Mold Remediation
Sewage Cleanup
Biohazard Cleanup
Disinfection Services
Structural Drying
Electronic Restoration
Commercial Mold Removal
Emergency Board-Up
Details
- Year established: 2009
Highlights and features
- 24/7 availability for emergency response
- IICRC-certified technicians with 14+ years of experience
- Direct insurance claim coordination
- State-of-the-art drying and decontamination equipment
- NARI-certified remodeling services
Associations and certifications
- IICRC
What people say
Professional and reputable
Lightning fast response
Thorough analysis
Competent and respectful
State-of-the-art equipment
Services
Water Damage Restoration
Our certified technicians respond immediately to water emergencies, using industrial-grade extraction equipment and thermal imaging to detect hidden moisture. We implement complete drying protocols with HEPA-filtered air movers and dehumidifiers to prevent secondary damage. The process includes structural drying, content restoration, and mold prevention treatments for residential and commercial properties.
Fire Damage Recovery
We provide comprehensive fire restoration including soot removal, odor elimination, and structural repairs. Our team secures properties with board-up services, conducts content inventory, and utilizes ozone treatments for smoke odor neutralization. We coordinate with industrial hygienists for air quality testing and handle complete rebuilds to pre-fire conditions.
Mold Remediation
Our IICRC-certified specialists perform mold inspections using moisture meters and thermal cameras. We contain affected areas with negative air pressure, remove contaminated materials, and apply antimicrobial treatments. The process includes air quality testing by third-party industrial hygienists and HEPA vacuuming for complete spore elimination.
Biohazard Cleanup
We handle biohazard remediation following OSHA standards, including bloodborne pathogen cleanup and crime scene decontamination. Our technicians use EPA-registered disinfectants and personal protective equipment to safely remove biological contaminants. The process includes odor neutralization and SteraMist BIT antimicrobial treatments for complete pathogen elimination.
Sewage Cleanup
Our Category 3 water specialists remove contaminated sewage using submersible pumps and antimicrobial treatments. We perform complete structural drying with moisture mapping technology and replace damaged materials following local building codes. The process includes air quality testing and EPA-registered disinfectant applications for complete sanitization.
People
Danny Strong
Owner
With over 14 years in restoration, Danny founded DRS in 2009 after working in various industry roles. He grew the company from a single Connecticut location to regional coverage across three states while maintaining family ownership. Danny oversees operations and community outreach initiatives.
Ariel Jimenez
Restoration Supervisor
A 15-year veteran in water mitigation, Ariel manages restoration teams and ensures technical compliance with industry standards. He supervises complex drying projects and trains technicians in advanced moisture detection techniques.
Questions
What types of emergencies does DRS handle?
We respond to water damage, fire/smoke damage, mold infestations, sewage backups, biohazards, and storm-related emergencies 24/7.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers to streamline claims processing and documentation requirements.
Are your technicians certified?
All field staff hold IICRC certifications in water restoration, fire damage repair, and mold remediation standards.
What financing options are available?
We offer GreenSky financing with low- and zero-interest options for residential restoration projects.
Do you provide commercial services?
Yes, we serve businesses with mold remediation, industrial hygiene testing, and facility restoration services.
How quickly can you respond?
Our average emergency response time is under 45 minutes for priority situations across service areas.
