Business Details
Emergency
services
Expert Garage Door Repair & Installation in Little Rock, AR
Direct Service Overhead has served Little Rock and Central Arkansas for over 30 years, specializing in residential and commercial garage door repair, replacement, and maintenance. Our team of experienced technicians provides same-day service and 24/7 emergency repairs, addressing issues ranging from broken springs to full door installations. With over 1,200 five-star reviews, we prioritize customer satisfaction through transparent pricing, high-quality parts, and skilled craftsmanship.Our services extend across a 30-mile radius, covering key areas like Benton, Conway, and North Little Rock. Backed by competitive pricing and financing options, we ensure reliable solutions tailored to homeowners' needs while maintaining a commitment to safety and efficiency.
Services
Garage Door Repair
Spring Replacement
Opener Installation
New Garage Doors
Emergency Services
Highlights and features
- We offer same-day garage door repairs with 24/7 emergency service.
- Our team has over 30 years of combined experience in garage door systems.
- 1,200+ verified five-star reviews from satisfied Central Arkansas homeowners.
- We provide free estimates and competitive pricing on all services.
- Financing options available through Synchrony Financial for major projects.
What people say
Excellent service
Quick response
Professional technicians
Fair pricing
Durable repairs
Services
Garage Door Repair
We specialize in diagnosing and fixing all types of garage door issues, from broken springs to misaligned tracks. Our technicians use commercial-grade parts for lasting repairs. Available 24/7 for emergency service, ensuring minimal disruption to homeowners.
Torsion Spring Replacement
Our team replaces worn or broken torsion springs with high-quality, oil-tempered or powder-coated options. Most replacements are completed same-day, restoring safe and smooth door operation. We stock all standard sizes for immediate service.
Garage Door Openers
We install and repair belt drive, chain drive, and smart garage door openers from trusted brands. Our technicians program remotes and keypads for seamless integration. Upgrades include Wi-Fi-enabled models for remote access.
New Garage Doors
We offer full-view, carriage house, and custom garage doors tailored to home aesthetics. Our free on-site estimates include color matching and precise measurements. Installation teams complete most projects within a week.
Emergency Services
Available around the clock for urgent garage door failures, including broken springs and off-track doors. Our emergency technicians respond promptly to secure properties and restore functionality safely.
People
Travis Ford
Owner / Operations Management
Travis Ford oversees daily operations, ensuring efficient service delivery and customer satisfaction. With over 20 years in the industry, he prioritizes quality craftsmanship and team training to maintain high service standards.
Parnell Lester
Lead Technician
Parnell Lester leads repair teams with expertise in complex garage door systems. His hands-on experience ensures accurate diagnostics and durable repairs, earning trust from homeowners across Central Arkansas.
Rhonda Ford
Office Manager
Rhonda Ford manages administrative operations, coordinating appointments and customer communications. Her organizational skills ensure seamless service scheduling and client support.
Jessica Ford
Co-Owner/Accounting
Jessica Ford handles financial operations, ensuring transparent pricing and billing accuracy. Her focus on ethical business practices supports the company's reputation for trustworthiness and reliability.
Questions
How can I reset my electric garage door opener?
Unplug the opener, wait 10-20 seconds, then plug it back in. Press and hold the 'Learn' button until the light stops blinking, then sync your remote within 30 seconds.
How long do garage door torsion springs last?
Torsion springs typically last 7-9 years with regular use, depending on quality and maintenance. We recommend replacing both springs simultaneously for balanced operation.
Can I open a garage door with a broken spring?
Avoid manual operation as broken springs remove counterbalance, risking injury or further damage. Contact professionals for safe repairs.
How do I choose a reliable garage door company?
Check experience, certifications, service area coverage, transparent pricing, and customer reviews. We offer free estimates and 24/7 emergency service.
What services are available for garage door openers?
We repair and install belt drive, chain drive, and smart openers. Services include remote programming, keypad fixes, and Wi-Fi-enabled upgrades for remote access.
Do you offer financing options for new garage doors?
Yes, we provide financing through Synchrony Financial for installations and major repairs, making upgrades more affordable.
Reviews (3)
Lori Schroeder Harris
May 25, 2018
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Thank you guys so much for our new door! We love it! The installer was so nice and courteous! He had it done so quickly! Love that you employ veterans! Highly recommend!
Chris Chapin
Mar 12, 2018
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Travis was very professional and punctual. I have used other garage door companies in the past. Direct service will be the only ones used by me in future.
Allison Jackson Moody
Feb 26, 2018
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Travis and his team were so prompt in calling us back and setting an appointment. We called late on a Friday afternoon and our door was repaired Saturday morning at 9am. Very prompt and efficient would recommend their services to anyone needing repair or replacement.
