Business Details
34 Years
experience
Expert Pool Heat Pump Repair & Installation Services
Medallion Energy has been a trusted leader in the pool heating industry since 1992, delivering expert repair, troubleshooting, and parts solutions for all brands of pool heat pumps. Our team of HVAC-certified professionals brings decades of combined experience to every service call, ensuring precise diagnostics and reliable fixes for both residential and commercial clients. We specialize in over-the-phone technical support, enabling DIY pool owners to resolve issues efficiently with step-by-step guidance. Our engineering division maintains a state-of-the-art testing laboratory, adhering to rigorous safety standards set by UL, ETL, and ARL Laboratories.Headquartered in Deland, Florida, we serve customers nationwide, combining technical expertise with a commitment to personalized service. Our mission is to exceed customer expectations through prompt assistance, transparent communication, and a deep understanding of pool heating systems. With thousands of satisfied clients across the United States, we have built a reputation as the go-to authority for pool heat pump solutions, from routine maintenance to complex repairs.
Services
Pool Heat Pump Repair
Troubleshooting Services
Replacement Parts
Pool Heater Sales
Chlorine Generators
Surge Protectors
Details
- Year established: 1992
Highlights and features
- 30+ years of specialized experience in pool heating systems
- HVAC-certified technicians with factory-trained expertise
- 24/7 over-the-phone troubleshooting support for DIY repairs
- Nationwide service coverage including Florida and all U.S. states
- Direct access to OEM replacement parts for all major brands
What people say
Expert technical support
Prompt problem resolution
Knowledgeable staff
Nationwide service coverage
Detailed repair guidance
Services
Pool Heat Pump Repair
Our certified technicians specialize in diagnosing and fixing all brands of pool heat pumps, including discontinued models. We provide on-site repairs and comprehensive diagnostics to resolve heating issues efficiently. With nationwide service coverage, we ensure minimal downtime for residential and commercial pool owners.
Troubleshooting Services
Get step-by-step phone guidance from factory-trained experts to resolve heating problems independently. Our live troubleshooting service helps DIY customers identify issues and implement solutions quickly. This cost-effective option reduces service call requirements while maintaining system reliability.
Replacement Parts
We supply genuine OEM replacement parts for all major pool heat pump brands, including AquaComfort and Rome. Our inventory covers critical components like compressors, control boards, and sensors. Direct-fit parts ensure compatibility and long-term performance for both current and legacy systems.
Pool Heater Sales
We offer a complete line of energy-efficient pool heat pumps, including Oasis Platinum and AquaComfort models. Our selection features ultra-quiet operation and high COP ratings for optimal performance. Expert guidance helps customers choose the right size and model for their specific pool requirements.
Chlorine Generators
Our Comfort-Chlor chlorine generators provide automated water sanitation with user-friendly controls. These systems maintain optimal pH levels for healthier swimming conditions while reducing manual chemical handling. Integration with existing pool equipment ensures seamless operation and water clarity.
People
Jim Diroff
Founder
With over 30 years in pool heating, Jim leads Medallion Energy's technical team. His expertise in diagnostics and customer service has earned national recognition. Jim specializes in resolving complex heating issues and training technicians to industry-leading standards.
Denise Diroff
Technical Support Specialist
Denise provides expert troubleshooting guidance for pool heater repairs. Her patient, detail-oriented approach helps customers implement solutions effectively. With extensive product knowledge, she supports both DIY repairs and professional service coordination.
Questions
Do you service all brands of pool heat pumps?
Yes, we repair and provide parts for all major brands including AquaComfort, Oasis, Hayward, and Rome, even discontinued models.
Can I troubleshoot my pool heater over the phone?
Yes, our live troubleshooting service connects you with factory-trained technicians for step-by-step repair guidance.
Do you offer replacement parts for older heat pumps?
Yes, we supply OEM parts for both current and legacy models, including vintage AquaComfort series units.
What areas do you service?
We provide nationwide service across the United States, with specialized coverage in all Florida regions.
Are your technicians certified?
Yes, our team includes HVAC-certified professionals with factory-trained expertise in pool heating systems.
How quickly can I get heater repairs?
We offer same-day troubleshooting and prioritize emergency repairs, with service scheduling available 7 days a week.
