Business Details
25 Years
experience
Emergency
services
Trusted Residential & Commercial Plumbing Services
B & C Plumbing has served North Alabama since 2001 as a family-owned and operated business, delivering full-service plumbing solutions for residential and commercial clients. Our team combines decades of experience with a commitment to integrity, offering services ranging from emergency repairs to new construction projects. We are fully licensed and insured, serving areas including Huntsville, Madison County, and surrounding regions. Our reputation for excellence is built on trust, with a focus on quality craftsmanship using top-grade materials.We prioritize customer satisfaction through transparent communication, professional service, and a one-year workmanship warranty on new construction projects. Our values emphasize honesty, accountability, and safety, ensuring every job meets the highest standards. As an A+ Rated Business with the BBB and member of local trade associations, we maintain deep community ties while providing 24/7 emergency response capabilities.
Services
General Plumbing
Water Heater Installation
Drain Cleaning
Sewer Line Repair
Toilet Installation
Emergency Plumbing
Plumbing Maintenance
Commercial Plumbing
Pipe Replacement
Water Pressure Regulation
Details
- Year established: 2001
Highlights and features
- Family-owned with 23 years of local plumbing expertise
- A+ BBB rating and active community involvement
- 24/7 emergency service with rapid response times
- Uses premium materials with one-year workmanship warranty
- Transparent diagnostics with camera-guided sewer inspections
Associations and certifications
- BBB
- Huntsville Madison County Builders Association
- Huntsville/Madison County Chamber of Commerce
What people say
Quick and courteous service
Timely appointments
Professional technicians
Quality workmanship
Honest recommendations
Services
General Plumbing
We provide comprehensive residential and commercial plumbing services including leak detection, pipe repairs, and system maintenance. Our licensed technicians handle everything from minor fixes to complete system installations, ensuring code compliance and long-term reliability. With 24/7 emergency availability, we address urgent issues while maintaining focus on quality craftsmanship and customer education.
Water Heater Installation
Specializing in traditional, tankless, and hybrid water heater solutions, we offer expert installation and maintenance services. Our team provides energy efficiency assessments, annual descaling for tankless units, and emergency repairs. With options for residential and commercial properties, we ensure reliable hot water supply while optimizing system longevity and performance.
Drain Cleaning
Our drain cleaning services utilize advanced camera inspections and heavy-duty equipment to resolve clogs and prevent future blockages. We handle kitchen drains, sewer lines, and commercial systems using rooter machines and preventative maintenance plans. Emergency services address backups and overflow situations with rapid response times and minimal property disruption.
Sewer Line Repair
We perform sewer line diagnostics using TVI cameras to identify cracks, root intrusions, and corrosion. Our repair methods include targeted excavation and full replacements with durable PVC piping. For older homes with cast iron systems, we recommend proactive upgrades to prevent recurring issues while maintaining property integrity during all excavation work.
Toilet Installation
We offer complete toilet services including ADA-compliant models, comfort-height installations, and bidet upgrades. Our technicians diagnose running toilets, leaks, and flushing issues while providing repair or replacement options. Emergency services address overflow situations with immediate response, and all installations include proper wax sealing and water line connections.
People
Bobby Pack
Founder
Bobby Pack established B & C Plumbing in 2001 with a commitment to honest work and quality service. His vision created a family-owned business that continues through his daughter and son-in-law, setting standards for integrity in North Alabama plumbing.
Michelle Towry
Owner
As Bobby Pack's daughter, Michelle Towry continues the family legacy by co-owning B & C Plumbing. She maintains focus on traditional customer service values while overseeing business operations and community engagement initiatives in North Alabama.
Shaun Towry
Owner
Shaun Towry co-owns B & C Plumbing with his wife Michelle, continuing his father-in-law's legacy. He leads technical operations and customer relations, ensuring the company maintains its reputation for excellence in residential and commercial plumbing services.
Dewey Driver
Journeyman Plumber
With 22 years of experience and 18 years at B & C Plumbing, Dewey Driver specializes in service work. He emphasizes preventive maintenance education for homeowners and brings extensive field expertise to every residential plumbing project he handles.
Dakota Driver
Apprentice Plumber
Dakota Driver represents the next generation of B & C Plumbing technicians. Following his father's path, he focuses on service jobs while learning comprehensive plumbing skills, emphasizing proper waste disposal education to prevent future plumbing emergencies.
Questions
What areas do you service?
We serve Huntsville, Madison County, Decatur, Athens, Scottsboro, and surrounding North Alabama areas for residential and commercial plumbing needs.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with typical response times within one hour for urgent issues like burst pipes and sewer backups.
What plumbing services do you offer?
Our services include general repairs, water heater installation, drain cleaning, sewer line repair, toilet installation, commercial plumbing, and preventive maintenance programs.
Are your plumbers licensed and insured?
Yes, we are fully licensed and insured with certified technicians who receive ongoing training in the latest plumbing techniques and safety protocols.
Do you offer warranties on your work?
We provide a one-year workmanship warranty on new construction projects and a 30-day warranty on repair services for customer peace of mind.
How can I schedule service?
Call us at (256) 382-0825 for immediate assistance or use our online request form to schedule appointments for emergency or routine plumbing services.