Business Details
36 Years
experience
Emergency
services
Trusted Worcester Plumbing & Heating Services
Jack Dumas Plumbing & Heating has served the greater Worcester area since 1990, delivering reliable plumbing and heating solutions with a focus on personalized service. Founded by Jack Dumas, who began his career in 1975, our family-owned business prioritizes customer relationships and technical expertise. Over the years, weve expanded our team to include Jacks wife Paula and son Zack, who continues our tradition of excellence. Our services span residential and commercial projects, from emergency repairs to full system installations.We emphasize fast response times, quality craftsmanship, and transparency in every interaction. With 90% of our business coming from referrals, we take pride in exceeding client expectations. Our team stays current with industry advancements to ensure efficient, long-lasting solutions. Whether addressing frozen pipes or upgrading heating systems, we approach every job with the same dedication to service that defined our founding. Our Worcester County clients trust us to protect their properties with dependable, professional care.
Services
Plumbing Installations
Heating Repairs
Water Heater Replacement
Drain Cleaning
Boiler Replacements
Gas Piping
Frozen Pipe Repair
Kitchen Remodels
Bath Upgrades
24/7 Emergency Services
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of Worcester County plumbing expertise.
- Our family-owned business answers calls 24/7 for emergencies.
- 90% of our work comes from customer referrals.
- Three generations of Dumas leadership ensure continuity and care.
- We handle both residential and commercial plumbing needs.
Services
Plumbing Installations
We provide comprehensive plumbing installations for residential and commercial properties. Our licensed technicians handle new construction and system upgrades with precision. Clients benefit from durable solutions that meet local building codes and efficiency standards.
Heating Repairs
Our heating repair specialists address furnace and boiler issues promptly. We service all major brands and systems, minimizing downtime during cold seasons. Emergency repairs are prioritized with same-day availability for Worcester clients.
Water Heater Replacement
We install and replace traditional and tankless water heating systems. Our technicians recommend energy-efficient models to reduce utility costs. All replacements include thorough testing to ensure optimal performance and safety.
Drain Cleaning
Professional drain cleaning removes blockages and prevents future backups. We use advanced tools like hydro-jetting for thorough pipe maintenance. Residential and commercial clients receive fast solutions to restore proper drainage.
24/7 Emergency Services
Our team responds to plumbing emergencies at any hour. Frozen pipes, burst lines, and heating failures receive immediate attention. Worcester residents and businesses can rely on our around-the-clock availability for critical repairs.
People
Jack Dumas
Owner
Founder with 45+ years in plumbing, established the company in 1990. Prioritizes customer relationships and technical excellence. Built a trusted reputation through hands-on leadership and community focus.
Paula Dumas
Co-Owner
Joined the business in 1998, managing operations and client communications. Ensures smooth service coordination and maintains the companys commitment to personalized customer care.
Zack Dumas
Leadership Role
Third-generation team member transitioning to leadership. Applies technical expertise while upholding family values of reliability and service excellence in daily operations.
Questions
What areas do you service?
We serve the greater Worcester area for all plumbing and heating needs.
Do you offer emergency repairs?
Yes, we provide 24/7 emergency services for urgent plumbing and heating issues.
How experienced is your team?
Our team includes three generations with combined 70+ years of plumbing expertise.
What residential services do you offer?
We handle water heaters, drain cleaning, bathroom remodels, and heating system repairs.
Are commercial services available?
Yes, we service commercial buildings including industrial plants and apartment complexes.
