Business Details
Emergency
services
Trusted Water Leak Detection and Plumbing Solutions in Billings
At The Waterman, we have dedicated ourselves to providing innovative solutions for water system management and protection. Since our inception, we have specialized in delivering reliable products and services designed to address residential, commercial, and industrial water-related challenges. Our offerings include advanced leak detection systems, root intrusion prevention with RootX, efficient valve installation using EZ Valve technology, and durable hose protection solutions like Mentor Hose Ramps. We prioritize customer safety and property preservation through cutting-edge tools like our low-voltage water alarm, which delivers audible alerts for leaks or overflow situations. Our team stands ready 24/7 to assist with emergency plumbing concerns, backed by proven warranties on root control treatments.With decades of collective experience in water system maintenance, we combine technical expertise with practical problem-solving to serve Billings and surrounding areas. Our commitment to quality is reflected in partnerships with trusted manufacturers and our focus on education about proper water system care. We maintain transparent communication channels through multiple contact methods, including dedicated phone lines and email support. Our physical location at 420 N 17th Street serves as both operational hub and testament to our local presence. Whether addressing immediate water emergencies or implementing preventive measures, we approach every project with the same dedication to excellence that has defined our reputation in Montana's plumbing industry.
Services
Water Leak Detection
Root Intrusion Control
Valve Installation
Hose Protection Ramps
Emergency Plumbing
Highlights and features
- We offer 24/7 emergency response for urgent water system issues
- Our RootX treatments include industry-leading warranties against root blockages
- EZ Valve installations complete in under one hour with minimal equipment
- Mentor Hose Ramps protect critical infrastructure since 1962
- We combine product innovation with hands-on plumbing expertise
Services
Water Leak Detection
Our low-voltage water alarm systems provide early warning for leaks in residential and commercial properties. The 85dB audible alert activates when water reaches sensor contacts, protecting basements, mechanical rooms, and other vulnerable areas. With optional remote sensors up to 50 feet away, these battery-powered units include low-battery indicators and system test features for continuous protection.
Root Intrusion Control
RootX foam eliminates tree roots in sewer pipelines without excavation. The chemical treatment creates a root-free zone lasting 12-24 months depending on pipe size. Our service includes precise application through existing cleanouts, with product warranties covering re-blockages caused by living roots in treated sections of pipe.
Valve Installation
We install EZ Valves for live pipeline maintenance without service interruption. This innovative system allows under-pressure valve installation in less than one hour using minimal equipment. Technicians can replace internal components later without re-opening the line, reducing long-term maintenance costs and service disruptions.
Hose Protection Ramps
Mentor Hose Ramps protect water, sewer, and utility lines at construction sites and special events. These durable steel ramps safely support vehicle traffic over 3" diameter hoses and cables. Originally developed for fire departments in 1962, they now serve diverse industries including fiber optics, environmental remediation, and municipal infrastructure projects.
People
Spencer
Owner
Spencer leads The Waterman with over 20 years of specialized experience in water system maintenance and leak prevention. He oversees daily operations and emergency response services.
Questions
How does the water alarm system work?
The low-voltage alarm uses sensor contacts that trigger an 85dB buzzer when bridged by water. Place sensors at leak-prone locations like basements or mechanical rooms.
What does RootX warranty cover?
RootX warranties prevent blockages from living tree roots for 12 months (pipes ≤6") or 24 months (pipes ≥8"). Excludes grease buildup or pipe collapse issues.
Can EZ Valves install without shutting off water?
Yes, EZ Valves install in live pipelines without service interruption using specialized cutting equipment that preserves pipe integrity during installation.
What are Mentor Hose Ramps used for?
Mentor Ramps protect 3" diameter hoses and cables from vehicle damage at construction sites, fire scenes, and utility installations while maintaining traffic flow.
Do you offer emergency services?
Our team provides 24/7 emergency plumbing response for urgent leak repairs, sewer blockages, and water system failures in residential and commercial properties.
