Business Details
27 Years
experience
Emergency
services
Your Trusted Home Service Professionals in Roanoke, VA
Ostrom Electrical Plumbing Heating has served Roanoke Valley residents since 1999, delivering comprehensive home service solutions. Founded on principles of integrity, honesty, and fairness, we specialize in HVAC, plumbing, and electrical systems with a commitment to 100% customer satisfaction. Our licensed technicians provide same-day service, upfront pricing, and lifetime workmanship warranties. Recognized with an A+ Better Business Bureau rating and thousands of five-star reviews, we maintain fully stocked service vehicles to ensure efficient one-visit repairs.Our continuing education programs keep technicians current with industry standards, while protective measures during service demonstrate our respect for customers' homes. With financing options and no overtime charges, we combine technical expertise with customer-centric values to maintain our reputation as trusted home service professionals.
Services
HVAC Repair
Plumbing Services
Electrical Services
Drain Cleaning
Water Heater Installation
Details
- Year established: 1999
Highlights and features
- We guarantee 100% satisfaction with every job
- Our technicians are licensed, insured, and continuously trained
- We offer transparent estimates before work begins
- We provide same-day service for urgent repairs
- We maintain a Better Business Bureau A+ rating
Associations and certifications
- Better Business Bureau
What people say
Prompt, professional service
Upfront pricing
Reliable repairs
Knowledgeable technicians
Excellent communication
Services
HVAC Repair
Our HVAC repair services cover furnaces, air conditioners, heat pumps, and ductless systems. Technicians diagnose issues with refrigerant levels, electrical components, and thermostat functionality. We prioritize energy efficiency improvements and system longevity through proper maintenance.
Plumbing Services
We handle leak detection, drain cleaning, water heater repairs, and sewer line replacements. Our plumbers use camera inspections to identify blockages and employ hydro jetting for thorough pipe cleaning. Emergency services address burst pipes and severe clogs.
Electrical Services
From panel upgrades to EV charger installations, our electricians handle residential electrical systems. We repair faulty wiring, install surge protection, and ensure code compliance for safety. Same-day repairs address tripped breakers and power outages.
Drain Cleaning
Professional drain cleaning removes stubborn blockages using motorized snakes and hydro jetting. We clear kitchen, bathroom, and main sewer line clogs while identifying recurring issues. The $99 special covers standard drain clearing services.
Water Heater Installation
We install tankless and traditional water heaters with energy-efficient models. Technicians assess household needs for proper sizing and provide replacement estimates. Emergency replacements ensure rapid restoration of hot water supply.
People
D.J. Ostrom
Owner
Founded in 1999 by D.J. Ostrom, our company has over 20 years of experience in providing reliable home services. We prioritize integrity, honesty, and fairness in every customer interaction.
Questions
What HVAC services do you offer?
We provide AC and furnace repair, installation, tune-ups, heat pump service, and ductless mini-split systems for Roanoke homes.
Do you offer same-day emergency service?
Yes, we provide 24/7 emergency plumbing, electrical, and HVAC repairs with same-day availability for urgent issues.
Are your technicians licensed and insured?
All our technicians are licensed, insured, and continuously trained to maintain industry certifications and safety standards.
Do you have financing options?
Yes, we offer flexible financing plans for new system installations and major repair projects to qualified customers.
What areas do you serve?
We serve Roanoke Valley including Roanoke City, Salem, Vinton, Botetourt County, and surrounding Southwest Virginia areas.
Do you guarantee your work?
We guarantee 100% satisfaction with all services backed by lifetime workmanship warranties on completed repairs.
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