Business Details
11 Years
experience
Emergency
services
Your Trusted Carpet & Floor Cleaning Experts in Arkansas
B.A.S.I.C. Hard Surface & Carpet Cleaners was founded in February 2015 by Larry Small and Myra Small, later joined by Steve and Tifani Babcock as partners. Our mission is to provide the most outstanding cleaning service experience, combining patented technology like the TurboForce Hybrid Tool with a commitment to Biblical principles of servant leadership. With over 25 years of combined industry experience, we specialize in residential and commercial carpet, hard surface, and rug cleaning, emphasizing customer satisfaction through advanced equipment and methods. Our team prioritizes transparency, ethical practices, and personalized service, ensuring every client receives tailored solutions for their unique needs.We are fully licensed and insured, serving Northwest Arkansas with a reputation for excellence in stain removal, fabric protection, and area rug restoration. Our dedication to quality has earned us recognition from clients across property management, healthcare, and residential sectors, who trust us to maintain healthy, clean environments. By investing in cutting-edge technology and continuous staff training, we deliver superior results while adhering to environmentally responsible practices that protect both our clients and the community.
Services
Carpet Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Area Rug Washing
Hard Surface Cleaning
Pet Odor Removal
Dryer Vent Cleaning
Concrete & Patio Cleaning
Fabric Protection
Stain Removal
Details
- Year established: 2015
Highlights and features
- We utilize patented TurboForce Hybrid Tool technology for superior hard surface cleaning.
- Our 100% satisfaction guarantee ensures results meet exact expectations.
- Fully licensed and insured with 25+ years of combined industry experience.
- Offer 24/7 emergency cleaning services for urgent needs.
- Specialize in MicroSeal permanent fabric protection application.
Associations and certifications
- Carpet and Rug Institute (CRI)
What people say
Excellent work at a fair price
Look like new
Professional and meticulous
Best in the business
Outstanding results
Services
Carpet Cleaning
Our state-of-the-art 12-step cleaning process removes deep-seated dirt and contaminants from residential and commercial carpets. Using both Hot Water Extraction and Very Low Moisture methods, we ensure thorough cleaning while minimizing drying times. The service includes pre-treatment of stains, pH balancing, and optional MicroSeal protection to maintain freshness and extend carpet lifespan.
Tile & Grout Cleaning
Specialized hard surface cleaning using patented TurboForce Hybrid Tools to restore tile and grout surfaces. The process safely removes built-up dirt and grime while preserving sealants, leaving surfaces sanitized and visually enhanced. Includes pH conditioning and optional sealing to prevent future staining and wear.
Area Rug Washing
Full submersion cleaning for natural and synthetic rugs in our in-house facility. The 9-step process includes UV inspection, dye testing, pet urine decontamination, and pH conditioning. Rugs are hand-washed and air-dried to preserve fibers, with final inspection ensuring quality before delivery.
MicroSeal Protection
Permanent fabric protection treatment that resists stains, sun fading, and wear. The non-toxic, non-allergenic formula penetrates fibers to create lasting defense against spills and abrasion. Ideal for carpets, upholstery, and heirloom textiles, extending material lifespan while maintaining original texture and appearance.
Dryer Vent Cleaning
Professional removal of lint buildup and obstructions from residential and commercial dryer vents. The service reduces fire hazards, improves energy efficiency, and prevents carbon monoxide leaks. Includes bird nest removal and vent sealing options to maintain system performance and safety.
People
Steve Babcock
Co-Owner
Co-owner Steve Babcock brings extensive business leadership experience to B.A.S.I.C. Since joining in 2015, he has focused on operational excellence and customer satisfaction, ensuring every project meets the company's high standards for quality and service.
Cory Morris
Co-Owner
Co-owner Cory Morris oversees daily operations and technical training at B.A.S.I.C. With a background in advanced cleaning technologies, he ensures technicians maintain expertise in patented methods while delivering consistent, reliable service to residential and commercial clients.
Questions
What areas do you service?
We serve Springdale, Fayetteville, Rogers, Bentonville, Bella Vista, and Siloam Springs, Arkansas.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency cleaning for urgent situations like spills and water damage.
What carpet cleaning methods do you use?
We use both Hot Water Extraction and Very Low Moisture (VLM) cleaning methods for optimal results.
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, eco-friendly solutions including MicroSeal fabric protection for safety.
How often should carpets be professionally cleaned?
We recommend professional cleaning every 12 months to maintain warranty and prolong carpet life.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee on all our cleaning services.
