Business Details
10 Years
experience
Your Trusted Flooring Experts in Northboro, MA
Gray's Carpet Center has been serving Northboro and surrounding areas since 2016, offering premium flooring solutions with personalized service. Our family-owned business combines decades of industry experience with a commitment to quality, providing customers access to top manufacturers and innovative products. We specialize in carpet, vinyl, luxury vinyl, and area rugs while offering comprehensive services including professional installation, repairs, and maintenance. Our showroom features extensive product displays to help customers visualize flooring options in real-world settings. With the Floorvana app integration and Shaw's Cut-A-Rug program, we enable customized flooring solutions tailored to individual preferences.Our team provides expert guidance through every step of the flooring process, from product selection to final installation. We maintain strict quality standards across all services, including our on-site carpet cleaning and area rug restoration capabilities. Our commercial and residential clients benefit from our deep local market knowledge and commitment to customer satisfaction. We operate transparently with no hidden fees, focusing on long-term relationships rather than one-time transactions. Our business philosophy centers on combining product excellence with exceptional service to create lasting value for every customer.
Services
Carpet Installation
Vinyl Flooring
Luxury Vinyl Plank
Area Rug Repair
Floor Cleaning Services
Commercial Installations
Details
- Year established: 2016
Highlights and features
- Family-owned since 2016 with deep local market knowledge
- Authorized dealer for top flooring manufacturers like Shaw
- Professional installation for all purchased products
- Custom rug creation through Shaw's Cut-A-Rug program
- On-site carpet cleaning and area rug restoration services
Services
Carpet Installation
Our professional installation service ensures proper carpet fitting for residential and commercial spaces. We handle all aspects from removal of old flooring to precise measurement and installation. Our experienced technicians use industry-standard tools and techniques to deliver durable, wrinkle-free results that enhance room aesthetics.
Luxury Vinyl Plank
We offer luxury vinyl plank flooring that mimics natural wood at a fraction of the cost. Our LVP options feature advanced waterproof technology and realistic wood grain patterns. This durable, low-maintenance solution works well in high-traffic areas while maintaining aesthetic appeal.
Area Rug Repair
Our rug repair service includes binding, fraying restoration, and shape correction for area rugs. We handle traditional braided rugs and oriental carpets at our facility. This service extends rug lifespan while maintaining safety and visual appeal in customer homes.
Floor Cleaning
We provide professional carpet cleaning services using modern equipment and cleaning solutions. Our on-site wall-to-wall cleaning maintains flooring integrity while removing embedded dirt. We also offer area rug pickup, cleaning, and delivery within local service areas.
Custom Rug Creation
Through Shaw's Cut-A-Rug program, we create custom area rugs tailored to customer specifications. Clients choose colors, styles, borders, shapes, and sizes to match their decor. This service transforms spaces with personalized flooring solutions that reflect individual tastes.
Questions
What flooring options do you offer?
We carry carpet, sheet vinyl, luxury vinyl plank/tile, and area rugs from top manufacturers. Our inventory includes options for residential and commercial applications with various styles and price points.
Do you provide installation services?
Yes, we offer professional installation for all flooring products we sell. Our experienced technicians handle residential and commercial projects with proper measurement, removal of old flooring, and precise installation.
Can I get custom-sized rugs?
Yes, our Shaw's Cut-A-Rug program creates custom area rugs in your chosen colors, styles, and dimensions. We help design personalized flooring solutions that match your specific decor requirements.
What maintenance services do you provide?
We offer on-site carpet cleaning and area rug restoration services. Our facility handles deep cleaning and repair work for traditional braided rugs and oriental carpets within our local service area.
What are your business hours?
We're open Monday-Thursday 9:00 AM-5:00 PM, Friday 9:00 AM-4:00 PM. We're closed Saturdays and Sundays. Emergency service requests can be accommodated through prior arrangements.
