Business Details
33 Years
experience
Emergency
services
Oklahoma's Trusted Restoration Experts Since 1993
Sooner Cleaning + Restoration has served Oklahoma since 1993, specializing in comprehensive cleaning and restoration services. Founded by Jim and Carrie Mitchell, our locally-owned business combines 30+ years of experience with industry-leading certifications, including IICRC Master status and NADCA certification. We offer 24/7 emergency response for water damage, mold remediation, carpet cleaning, and HVAC services, prioritizing customer satisfaction through advanced techniques and equipment. Our team of certified professionals delivers reliable solutions for residential and commercial properties across the Oklahoma City metro area, including Tinker Air Force Base and Will Rogers World Airport.Backed by partnerships with insurance companies and a commitment to ongoing education, we ensure efficient claims processing and restoration to pre-loss conditions. Recognized as Normans Best Carpet Cleaners for over a decade, we emphasize transparency, personalized service, and community trust in every project.
Services
Water Damage Restoration
Carpet Cleaning
Air Duct Cleaning
Mold Removal
Dryer Vent Cleaning
Chimney Cleaning
Rug Cleaning
Pet Odor Removal
Flood Damage Cleanup
Details
- Year established: 1993
Highlights and features
- 30+ years of local Oklahoma experience with IICRC-certified technicians
- 24/7 emergency response for water damage and mold remediation
- NADCA-certified HVAC cleaning and restoration specialists
- Direct insurance billing with transparent claims processing
- Award-winning carpet cleaning recognized by Norman Transcripts
Associations and certifications
- IICRC
- NADCA
What people say
24/7 emergency service
Professional technicians
Effective pet odor removal
Prompt response times
Award-winning results
Services
Water Damage Restoration
Our IICRC-certified team provides 24/7 water extraction and structural drying using industrial equipment. We handle insurance claims directly while restoring properties to pre-loss condition after floods, pipe bursts, or storm damage. Services include dehumidification, air purification, and full reconstruction for residential and commercial clients.
Carpet Cleaning
Hot water extraction cleaning removes deep stains and allergens while extending carpet lifespan. Our technicians perform stretching and repairs to eliminate wrinkles, plus specialized pet odor removal that targets urine beneath padding. We service residential properties and commercial spaces with Shaw Industries-recommended methods.
Mold Remediation
IICRC-certified specialists identify moisture sources and implement containment protocols before removing contaminated materials. We use antimicrobial treatments and HEPA filtration systems to prevent spore spread. Services include air quality testing, remediation guarantees, and collaboration with local biologists for complex cases.
Air Duct Cleaning
NADCA-certified technicians perform source removal cleaning of entire HVAC systems. Our negative pressure vacuum system captures 99.9% of contaminants while cleaning individual ducts from vents to main units. Recommended for allergy sufferers and energy efficiency improvements in both residential and commercial buildings.
Chimney Cleaning
14-point inspections identify creosote buildup, cracks, and animal infestations. Our CSIA-recommended cleaning process includes firebox debris removal, damper checks, and flue brushing. We provide safety recommendations for chimney caps and flashing repairs to prevent water intrusion and fire hazards.
People
Jim Mitchell
Owner
Founder of Sooner Cleaning + Restoration since 1993, Jim holds multiple IICRC certifications including Master Textile Cleaner. He transitioned from electrical supply distribution to restoration, growing the company to 10 employees while maintaining hands-on field expertise.
Carrie Mitchell
Co-Owner
Joining full-time in 2000, Carrie oversees operations with specialized training in restoration business management. Former healthcare nonprofit director and congressional staffer, she combines organizational leadership with 20+ years of industry experience.
Mike Wheat
Office Manager
Handling scheduling and billing since 2007, Mike brings real estate and automotive sales experience to client coordination. IICRC-certified in water damage restoration, he manages daily logistics while maintaining OU alumni connections.
Troy Melton
Shop Manager
With 15+ years in restoration, Troy oversees technical operations after careers in carpet installation and construction. His certifications span water damage and carpet cleaning, combining practical skills with mentorship of newer technicians.
Evelyn Imhoff
Office Staff
Handling client communications since 2007, Evelyn manages after-hours calls with a focus on compassionate service. Her background as a full-time parent informs her patient approach to coordinating emergency restoration services.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, mold remediation, and sewage cleanup with immediate response times across Oklahoma County.
Are your technicians certified?
Our team holds IICRC Master certifications for water damage and NADCA certification for HVAC cleaning, with ongoing industry training.
Do you work with insurance companies?
Yes, we handle direct billing with all major insurers and manage claims documentation to simplify the restoration process for clients.
What areas do you service?
We serve Norman, Oklahoma City metro area, Tinker Air Force Base, and surrounding communities within 50 miles of our facility.
How do you handle mold remediation?
Our process includes moisture source identification, HEPA-filtered containment, antimicrobial treatments, and post-remediation air quality testing with local biologists.
What carpet cleaning method do you use?
We employ hot water extraction (steam cleaning) as recommended by Shaw Industries, combined with Scotchgard protection and odor neutralization.
Reviews (3)
Brandi Broaddus Conover
Sep 01, 2017
Report
Wow! Shannon did a wonderful job on our carpets, they look brand new! He was extremely professional and very knowledgeable! Thank you so much for.
David Liszeski
Jan 27, 2017
Report
Jacob Boyer, from Sooner Carpet, helped a regular plumbing customer of mine clean a dry their carpets after a plumbing leak. He saved the day.
Lydia Chapman Bare
Jan 21, 2017
Report
We have worked with Sooner Carpet for more years than any of us would probably like to admit to! There is a reason for that; consistent and courteous.