Business Details
33 Years
experience
Emergency
services
Trusted Water & Fire Damage Restoration Services in Charleston, SC
Established in 1993, Boss Disaster Restoration has built a reputation as a trusted leader in emergency water, fire, storm, and mold damage restoration. Our IICRC-certified technicians bring over 30 years of specialized expertise to every project, utilizing proprietary water extraction systems and advanced drying technologies. We operate 24/7 across Charleston's Tri-County area, maintaining full licensing and insurance while working seamlessly with all major insurance providers. Our locally owned team prioritizes rapid response times, transparent communication, and comprehensive restoration solutions that address both structural integrity and content preservation.With state-of-the-art equipment and a commitment to industry best practices, we deliver reliable service that has earned us BBB A+ accreditation and consistent recognition as a preferred provider by insurance companies. Our experience handling complex casesfrom hurricane aftermaths to residential water catastrophesdemonstrates our capability to manage disasters of any scale while maintaining client-focused service standards.
Services
Water Damage Restoration
Fire Damage Restoration
Storm Damage Cleanup
Mold Remediation
Contents Cleaning
Details
- Year established: 1993
Highlights and features
- 30+ years of specialized disaster restoration experience
- IICRC-certified technicians with proprietary water extraction systems
- 24/7 emergency response with rapid deployment times
- Accepted by all major insurance providers
- Locally owned with BBB A+ accreditation
Associations and certifications
- IICRC
What people say
Professional technicians
Quick response times
Thorough explanations
Successful insurance coordination
Effective water extraction
Services
Water Damage Restoration
Our 24/7 water damage restoration service utilizes truck-powered extraction systems and proprietary drying techniques to salvage hardwood floors and structural elements. Certified technicians respond immediately to mitigate damage from broken pipes, storms, or sewage backups. We document all damage for insurance claims while implementing advanced drying systems that detect hidden moisture in walls and subfloors.
Fire Damage Restoration
Comprehensive fire restoration includes board-up services, soot removal, and structural repairs following IICRC-certified protocols. Our team handles content cleaning, HVAC decontamination, and odor control using ozone treatments. We coordinate with insurance adjusters to ensure complete coverage for smoke-damaged electronics, textiles, and fine art while restoring properties to pre-loss condition.
Mold Remediation
IICRC-certified mold specialists conduct thorough inspections to identify moisture sources and contamination levels. We implement containment barriers before removing affected drywall and insulation, applying EPA-registered antimicrobials. Our encapsulation process prevents future growth while maintaining indoor air quality through HEPA filtration during all remediation phases.
Storm Damage Cleanup
Emergency storm response teams deploy within minutes to secure properties with tarping services and board-up solutions. We extract floodwater from hurricane surges using industrial pumps while documenting damage for insurance claims. Structural drying systems prevent secondary damage to foundations and framing materials during post-storm restoration.
Contents Cleaning
Our pack-out services include inventory documentation using 3D scanning technology and climate-controlled storage for damaged belongings. Textile cleaning employs ultrasonic machines for smoke-affected clothing, while electronics undergo specialized decontamination. We restore fine art, photographs, and personal items to pre-loss condition before coordinating return delivery.
Questions
Do you work with insurance companies directly?
We collaborate with all major insurance providers, handling documentation and estimates to streamline your claim process.
What immediate actions should I take for water damage?
Call BOSS immediately—we'll dispatch technicians within minutes to extract water and begin drying processes to prevent further damage.
Are your technicians certified for mold remediation?
Yes, our team holds IICRC certifications for mold remediation, following strict protocols for safe removal and prevention.
Do you handle both residential and commercial projects?
We provide restoration services for both home and business properties across the Tri-County area.
What areas do you service?
We operate throughout Charleston, Berkeley, and Dorchester counties including all surrounding communities.
Reviews (1)
Deborah Tibbetts Greig
Nov 10, 2016
Report
I am living a nightmare. A pipe burst in a neighbors townhome, flooding three units, leaving two families with unlivable homes. That was Sept 20th.
