Business Details
45 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Bay Area Clean Care has been the trusted local choice for damage restoration and professional cleaning services in Northern Michigan since 1981. Founded by Paul and Debbie Theriault and now led by second-generation owners Melissa and Clint Stahl, our family-owned business combines decades of experience with state-of-the-art technology to address fire, water, and mold damage. Our team of IICRC-certified technicians prioritizes rapid response, using advanced mitigation techniques to minimize reconstruction while restoring properties to pre-loss conditions.We serve residential and commercial clients across Petoskey, Little Traverse Bay, and surrounding areas, offering 24/7 emergency services and comprehensive solutions for damage prevention. Our commitment to quality is reflected in our 100% service guarantee and partnerships with local contractors, insurance agents, and property managers to streamline the restoration process.
Services
Water Damage Restoration
Fire & Smoke Damage
Mold Remediation
Sewage Cleanup
Carpet Cleaning
Details
- Year established: 1981
Highlights and features
- 40+ years of local experience in damage restoration
- 24/7 emergency response with rapid on-site arrival
- IICRC-certified technicians using advanced mitigation technology
- 100% service guarantee with detailed documentation
- Comprehensive solutions from initial damage to reconstruction
Associations and certifications
- IICRC
- EPA
- OSHA
- ANSI
What people say
Exceptional service in stressful situations
Prompt emergency arrival
Professional and courteous employees
Detailed documentation
Dependable service for 15+ years
Services
Water Damage Restoration
Our water damage specialists use infrared technology and industrial equipment to extract water and dry structures efficiently. We handle clean water from pipes, greywater from appliances, and contaminated blackwater from sewage backups. By minimizing reconstruction needs, we reduce costs and downtime while restoring properties to safe, pre-damage conditions.
Fire & Smoke Damage
We provide comprehensive fire damage mitigation, including odor removal, content cleaning, and structural restoration. Our technicians address water damage from firefighting efforts while eliminating smoke residues from surfaces and HVAC systems. Specialized cleaning methods restore textiles and materials without requiring replacement whenever possible.
Mold Remediation
Our EPA-registered antimicrobial treatments and controlled demolition processes eliminate mold contamination safely. We follow IICRC S520 standards for containment, air filtration, and sanitization to prevent cross-contamination. Post-remediation verification ensures complete mold elimination while protecting occupant health.
Professional Carpet Cleaning
Our six-step hot water extraction process removes deep-seated soils and residues while extending carpet lifespan. Certified technicians use pH-balanced solutions for stain removal and protect fibers with soil-resistant treatments. We offer scheduled maintenance plans for residential and commercial properties.
Sewage Cleanup
Certified technicians handle hazardous sewage contamination using OSHA-compliant PPE and biohazard disposal protocols. We employ antimicrobial fogging and moisture mapping to eliminate pathogens and prevent mold growth. Emergency services include structural drying and content sanitization to restore safety standards.
People
Paul Theriault
Founder
Founded Bay Area Clean Care in 1981, Paul established the company's commitment to quality restoration services. He mentored the next generation before transitioning leadership in 2016.
Melissa Stahl
Co-Owner
Second-generation leader with 15+ years in the business, Melissa oversees daily operations and maintains community partnerships while upholding service standards since 2016.
Clint Stahl
Co-Owner
Joined in 2016 to lead technical operations, Clint ensures equipment modernization and technician training meet IICRC certification requirements for all restoration services.
Questions
What emergency services do you offer?
We provide 24/7 response for water, fire, mold, and sewage emergencies with technicians typically arriving within one hour of your call.
Do you work with insurance companies?
Yes, we collaborate directly with adjusters and provide detailed documentation for claims processing to streamline your restoration experience.
What areas do you serve?
We primarily serve Petoskey, Little Traverse Bay, and surrounding Northern Michigan communities including Charlevoix and Emmet County.
Are your technicians certified?
All restoration specialists hold IICRC certifications in water damage, fire restoration, and mold remediation with annual continuing education requirements.
How do you handle large-scale damage?
We coordinate complete loss management from initial mitigation through reconstruction using our own equipment and trusted contractor partnerships.
What cleaning services do you offer?
Professional carpet, upholstery, area rug, and duct cleaning services complement our restoration offerings with scheduled maintenance options available.
Videos