Business Details
17 Years
experience
Award-Winning Rug Cleaning & Repair in Lorton, VA
Kingstowne Carpet & Rug Cleaning has been a trusted name in rug care since 2009, building on decades of expertise dating back to our founder's start in the industry in 1980. Our team of certified professionals specializes in thorough yet gentle cleaning of both imported and domestic rugs, utilizing safe, eco-friendly solutions that protect children, pets, and sensitive individuals. We operate a state-of-the-art cleaning facility where each rug undergoes meticulous, hand-guided treatment tailored to its specific material, color, and construction. Our proprietary cleaning process eliminates allergens and stubborn stains while preserving rug integrity, with a guaranteed one-week turnaround for 98% of our pickup/delivery clients.Recognized with eight Angie's List Super Service Awards, we maintain a rigorous quality control system that includes pre-cleaning analysis, pH-balanced solutions, and residue-free finishes. Our owner-operated business serves Alexandria and surrounding areas, combining technical expertise with personalized service through direct communication channels like text and email. Our Iranian-born rug expert, Habib, provides specialized repair and re-fringing services, while our custom-cut broadloom solutions ensure perfect-fitting rugs for any space.
Services
Rug Cleaning
Rug Repair
Custom Rugs
Pickup/Delivery
Stain Removal
Fringe Replacement
Details
- Year established: 2009
Highlights and features
- 40+ years of rug cleaning expertise dating back to 1980
- Safe, non-toxic cleaning solutions for homes with children and pets
- Guaranteed on-time appointments with no hidden charges
- Expert rug repair by Iranian-born specialist Habib
- One-week turnaround for 98% of pickup/delivery clients
Associations and certifications
- Angie's List Super Service Award
What people say
Great experience
Excellent job
Best price
Punctual service
Professional staff
Services
Rug Cleaning
Our comprehensive rug cleaning service combines advanced techniques with hand-guided precision. Each rug undergoes dry matter removal, pH-balanced cleaning, and rapid drying to preserve fibers and colors. Safe for all rug types, our non-toxic process eliminates allergens and stains while preventing future dirt accumulation. We guarantee complete drying within one week.
Rug Repair
Expert rug repair services address holes, burns, and fraying edges. Our specialist Habib performs precise color correction and fringe replacement using traditional weaving techniques. We maintain original rug integrity while extending lifespan through professional restoration methods developed over decades of experience with imported and domestic rugs.
Custom Rugs
Create perfect-fitting rugs for any space with our custom-cut broadloom service. We measure and cut premium materials to exact specifications while maintaining quality edges and patterns. Our team ensures seamless integration with existing decor through careful material selection and precise dimensional accuracy for both residential and commercial applications.
Pickup/Delivery
98% of our clients enjoy our free pickup and delivery service. We handle rug transportation to our cleaning facility with guaranteed on-time arrivals and one-week turnaround. For self-transport, our Saturday drop-off location operates 6 AM-10 AM with immediate service upon arrival confirmation via text message.
Stain Removal
Targeted stain removal using specialized solutions for specific rug materials. Our technicians analyze stains before treatment to ensure safe, effective elimination without damaging fibers or colors. The process includes pre-testing, controlled application, and post-cleaning inspection to maximize results while maintaining rug integrity through our residue-free cleaning system.
People
Steve Miller
Owner
As owner of Kingstowne Carpet since 2009, Steve Miller brings over 40 years of rug industry expertise. A lifelong Washingtonian with 25 years in Alexandria, he oversees daily operations and quality control while maintaining direct customer communication through text and email.
Questions
What rug types do you clean?
We clean all imported and domestic rugs including Oriental, Persian, Chinese, wool, and synthetic materials using specialized methods tailored to each rug's composition.
How long does rug cleaning take?
98% of our pickup/delivery rugs are cleaned and returned within one week. Saturday drop-off rugs receive immediate processing with pickup available the same day.
Are your cleaning methods safe for pets?
Yes, our non-toxic, residue-free solutions are completely safe for children, pets, and allergy sufferers while effectively removing allergens and stubborn stains.
Do you offer rug repair services?
Yes, our Iranian-born expert Habib provides professional rug repair including hole patching, burn restoration, and custom fringe replacement using traditional weaving techniques.
What areas do you serve?
We serve Alexandria and surrounding Northern Virginia areas with free pickup/delivery. For clients outside our delivery zone, we offer convenient Saturday drop-off at our Lorton facility.
