Business Details
50+ Years
experience
Emergency
services
Professional Carpet, Upholstery & Tile Cleaning Services in Hampton, VA
Bon-Care Custom Cleaning has been serving the Hampton Roads community since 1975, providing professional carpet, upholstery, tile, and general cleaning services. Founded by Dwight and Bonnie Maness, our family-owned business combines decades of experience with advanced cleaning technologies like steam cleaning, encapsulation, and water damage restoration. We prioritize customer satisfaction through personalized service, offering 24/7 emergency response and tailored maintenance programs for residential and commercial clients.Our team undergoes rigorous training to ensure expertise in odor removal, spot treatment, and fabric protection, while maintaining a commitment to community engagement and environmental responsibility. With over 40 years of operation, we have established ourselves as a trusted leader in the cleaning industry, serving Hampton, VA, and surrounding areas.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Deodorizing
Spot Removal
General Cleaning
Water Removal
Maintenance Programs
Details
- Year established: 1975
Highlights and features
- Family-owned business with 40+ years of local experience
- Offer 24/7 emergency water damage restoration services
- Use advanced methods like encapsulation and steam cleaning
- Provide customized maintenance programs for commercial clients
- Prioritize eco-friendly cleaning solutions and odor removal
What people say
On time
Fantastic job
Smelling amazing
Extremely clean
Professional service
Services
Carpet Cleaning
Our carpet cleaning services use steam extraction and encapsulation methods to remove deep-seated dirt, stains, and allergens. We serve residential and commercial clients, offering scheduled maintenance programs and emergency cleaning. Our technicians assess carpet conditions, apply appropriate solutions, and ensure quick drying times while extending carpet lifespan.
Upholstery Cleaning
Professional upholstery cleaning restores furniture appearance and protects fabric integrity. We perform fabric testing, spot treatment, and deep cleaning using specialized equipment. Our process removes stains, odors, and bacteria while preserving material quality, with optional protective coatings available for long-term maintenance.
Tile & Grout Cleaning
High-pressure steam cleaning revitalizes tile and grout surfaces using eco-friendly solutions. We remove built-up grime, restore original colors, and address mold/mildew issues. The process includes chemical treatment, physical agitation, and thorough rinsing to improve aesthetics and hygiene in kitchens, bathrooms, and commercial spaces.
Water Removal
Emergency water damage restoration services address flooding, leaks, and humidity issues. We use industrial vacuums, dryers, and dehumidifiers to extract water and prevent secondary damage. Our team identifies moisture sources, mitigates mold risks, and restores affected areas to safe, dry conditions within hours of service initiation.
Spot Removal
Targeted spot removal addresses common stains from pets, food, and household accidents. We employ specialized cleaning agents and blotting techniques to lift stains without damaging fibers. Our technicians handle challenging cases like red wine and pet urine, offering prevention advice and protective treatments for recurring issues.
People
Alex Maness
Owner
Alex Maness leads Bon-Care Custom Cleaning with third-generation expertise, continuing the family legacy established in 1975. He oversees daily operations, ensuring adherence to quality standards and customer satisfaction. His hands-on approach maintains the company's reputation for reliable service and technical proficiency in cleaning solutions.
Questions
What areas do you service?
We serve Hampton Roads including Hampton, Newport News, Norfolk, Portsmouth, and Chesapeake, VA.
Do you offer emergency services?
Yes, we provide 24/7 emergency water removal and damage restoration services for urgent situations.
How often should carpets be professionally cleaned?
Manufacturers recommend every 6 months, or more frequently for high-traffic areas or pet households.
What cleaning methods do you use?
We use steam extraction, encapsulation, and specialized spot removal techniques tailored to each situation.
Can you remove pet stains and odors?
Yes, our technicians handle pet stains using enzymatic cleaners that eliminate both visible stains and odor-causing bacteria.
Do you provide free estimates?
Yes, we offer free consultations and customized quotes for all residential and commercial cleaning needs.