Business Details
Emergency
services
Professional Carpet & Rug Cleaning in Provo, Utah
Benchmark Carpet Cleaning has built a reputation for excellence through decades of dedicated service. Our team of IICRC-certified technicians combines advanced techniques with eco-friendly products to deliver superior results for carpets, rugs, upholstery, and tile surfaces. We prioritize customer satisfaction with a 100% guarantee, ensuring every client receives personalized attention and transparent pricing.With emergency water extraction capabilities and a commitment to continuous training, we address both routine maintenance and urgent restoration needs. Our long-standing relationships with local homeowners and property managers reflect our unwavering focus on quality, reliability, and community trust.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Water Restoration
Carpet Protector Application
Highlights and features
- Our IICRC-certified technicians use advanced cleaning systems for guaranteed results
- 20+ years of combined experience serving Utah County homeowners and businesses
- Eco-friendly products protect families, pets, and delicate fabrics
- 100% satisfaction guarantee with free re-cleaning if needed
- Transparent pricing with no hidden fees or surprise charges
Associations and certifications
- IICRC
What people say
AMAZING results
Spotless carpets
Prompt emergency service
Eco-friendly solutions
Transparent pricing
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and stains while preserving carpet fibers. Using truck-mounted equipment and eco-friendly solutions, we clean all carpet types with 1-hour drying times. A one-year written guarantee ensures lasting results for residential and commercial properties.
Upholstery Cleaning
Professional cleaning for residential and automotive upholstery using pH-balanced solutions. Our technicians treat stains, remove odors, and protect fabrics against future spills. Safe for delicate materials and child/pet-friendly environments with no chemical residue.
Tile & Grout Cleaning
High-pressure cleaning restores ceramic tile and grout to like-new condition. We remove built-up grime, apply protective sealant, and guarantee brighter results than competitors. Specialized tools reach tight spaces while preserving surface integrity during the cleaning process.
Water Restoration
Emergency water extraction and mitigation services following IICRC S500 standards. We use industrial pumps, moisture meters, and thermal imaging to remove standing water, dry structures, and prevent mold growth. 24/7 response available for residential and commercial properties.
Carpet Protector Application
Premium Scotchgard protector creates a barrier against spills and foot traffic wear. Applied after cleaning, this treatment extends carpet life by 30-50% while maintaining softness and appearance. One-year guarantee included with every application.
People
Trevor Bullock
CEO / Technician
IICRC-certified technician with 15+ years of experience in advanced carpet cleaning systems. Specializes in water damage restoration and eco-friendly solutions while maintaining family-owned business values.
Lauren Bullock
CMO
Marketing director focused on customer satisfaction guarantees and transparent pricing models. Oversees service quality control and community outreach initiatives for local Utah County residents.
Richard Swan
Senior Technician
20-year industry veteran with expertise in commercial carpet systems and tile restoration. Developed Benchmark's proprietary cleaning methodology that combines efficiency with deep-cleaning effectiveness for residential clients.
Questions
What areas do you service?
We serve Provo, Orem, Alpine, Highland, Springville, Mapleton, and Salt Lake City with free estimates available across Utah County.
Do you offer emergency services?
Yes, our 24/7 emergency water extraction team responds immediately to flood damage with industrial equipment and certified technicians.
How are your prices determined?
We measure cleanable areas and provide transparent quotes with no hidden fees. First-time clients receive 10% off their initial service.
What cleaning methods do you use?
We use hot water extraction with truck-mounted systems for carpets and specialized tools for upholstery, following IICRC standards for optimal results.
Do you guarantee results?
Yes, our 100% satisfaction guarantee includes free re-cleaning if you're not completely satisfied with any service performed.
Are your technicians certified?
All technicians hold active IICRC certifications in carpet cleaning, water damage restoration, and upholstery care with ongoing professional development.
Reviews (1)
Noel Minneci
Jul 11, 2018
Report
Benchmark is the best! Trevor was here yesterday with the big truck and, once again, our eleven year old carpet looks brand new and the house feels fresh and clean. In less than three hours. We are so pleased, and no other company will ever clean these carpets as long as we live here.
