Business Details
50+ Years
experience
Trusted Pest Control Services in Lafayette, IN
Reliable Exterminators has been a trusted name in pest control since 1936, serving Lafayette, Indiana, and surrounding areas as a family-owned business for four generations. Our commitment to excellence is rooted in our deep local knowledge and hands-on approach to pest management. We specialize in residential and commercial pest control, offering both one-time treatments and preventative maintenance programs tailored to each client's unique needs. Our team of certified technicians utilizes Integrated Pest Management (IPM) strategies, combining proven techniques with environmentally responsible practices to address infestations effectively. With over 85 years of experience, we maintain competitive pricing without compromising quality, operating independently to ensure personalized service and direct customer communication.Our technicians undergo rigorous state-certified training and continuous education to maintain their expertise in safe, effective pest control methods. We pride ourselves on transparent evaluations, no-pressure consultations, and comprehensive warranties that reflect our confidence in long-term solutions. Recognized as Small Business of the Month and multiple Best Exterminator award winner, our reputation is built on faithfulness to customers and proven results. We remain dedicated to treating every client and employee with the respect we'd extend to family members, ensuring reliable service that stands the test of time.
Services
Pest Control
Termite Control
Bed Bug Treatment
Ant Control
Rodent Control
Flea Removal
Stinging Insect Removal
Occasional Invader Control
Preventative Maintenance
Free Pest Audits
Details
- Year established: 1936
Highlights and features
- Fourth-generation family-owned business since 1936
- State-certified technicians with ongoing professional training
- Competitive pricing without franchise overhead costs
- Transparent evaluations with no long-term contracts
- Proven 90% customer recommendation rate across multiple platforms
What people say
Great service
Best tech in 20 years
Effective treatments
Competitive pricing
Professional staff
Services
Pest Control
Our comprehensive pest control addresses common household pests including ants, spiders, roaches, and stinging insects. Certified technicians use targeted treatments to eliminate infestations while minimizing environmental impact. Services include both reactive treatments and preventative maintenance programs for ongoing protection.
Termite Control
Specialized termite control combines liquid treatments and monitoring systems to protect properties from structural damage. Our state-certified experts identify entry points and implement defense strategies tailored to each property's specific risks and construction features.
Bed Bug Treatment
Effective bed bug treatment utilizes industry-leading chemicals and monitoring traps to eliminate infestations. Our process includes mattress encasements and follow-up inspections, with preparation guides provided to ensure successful eradication in residential and commercial settings.
Rodent Control
Professional rodent control addresses infestations through exclusion techniques, trapping systems, and habitat modification. Our approach focuses on long-term solutions by sealing entry points and implementing preventative measures to avoid future issues.
Preventative Maintenance
Customizable preventative maintenance programs provide continuous pest protection through regular inspections and targeted treatments. These plans help identify potential issues before they become infestations, offering cost-effective solutions for ongoing property maintenance.
People
Charles Partlow
Founder
Purdue University entomology graduate who established Reliable Exterminators in 1936. Pioneered local pest control practices and helped form national and state pest control associations during his career.
Jim Hanstra
Second Generation Owner
Took leadership in 1957, expanding operations while maintaining family values. His 40-year tenure established the company's reputation for reliability and technical expertise in pest management solutions.
Andrea Patrie
Fourth Generation Owner
Joined in 2011, representing the fourth generation of family ownership. Focuses on maintaining traditional values while implementing modern pest control technologies and customer service standards.
Philip Patrie
General Manager
Oversees daily operations since 2014, managing service delivery and technician training. Ensures consistent application of integrated pest management principles across all customer interactions.
Tony Hanstra
Operations Manager
Joined in 2020, continuing family tradition with focus on technical innovation. Implements advanced treatment protocols while maintaining the company's commitment to personalized service.
Questions
What pest control services do you offer?
We treat bed bugs, termites, ants, fleas, spiders, roaches, rodents, and stinging insects for residential and commercial properties.
Are your technicians certified?
All technicians are state-certified and licensed in termite and pest control with ongoing training to maintain expertise.
Do you provide preventative treatments?
Yes, we offer year-round maintenance programs to prevent infestations and include annual inspections with warranty coverage.
How are treatment prices determined?
Pricing depends on pest type, infestation severity, and property size. We provide transparent evaluations without pressure sales tactics.
What areas do you service?
We serve Lafayette, IN and 14 surrounding counties including Tippecanoe, Montgomery, and Warren counties.
Can I get same-day service?
We prioritize emergency situations and typically offer same-day or next-business-day appointments for urgent pest issues.
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