Business Details
39 Years
experience
Expert Appliance Repair Services in Simi Valley
Since 1987, Richards Appliance Service has been a trusted family-owned business specializing in appliance repair. Our commitment to honesty and integrity has earned us a reputation as a reliable service provider, with 95% of our clientele consisting of repeat customers and referrals. We offer comprehensive repair services for all major kitchen and laundry appliance brands, utilizing knowledgeable technicians who prioritize quick, efficient solutions. Our flat-rate pricing model ensures transparency, with no service charge if repairs are completed and diagnostic fees credited toward labor costs.We maintain flexible appointment scheduling, guaranteeing clean and prompt service calls while using only factory-authorized replacement parts. Our environmental focus emphasizes repair over replacement to reduce waste, serving communities across Conejo Valley, Simi Valley, and surrounding areas. Customer satisfaction remains our top priority, as evidenced by our extensive positive testimonials and long-standing industry relationships, including our status as a U-Line Preferred Servicer for over a decade.
Services
Appliance Repair
In-Home Service
U-Line Servicer
Emergency Repairs
Quality Replacement Parts
Details
- Year established: 1987
Highlights and features
- Family-owned since 1987 with 95% repeat customers
- No service charge if we complete repairs
- Factory-authorized parts with lifetime guarantee
- Technicians arrive within two-hour appointment windows
- Flat-rate pricing with no hidden fees
Associations and certifications
- U-Line Preferred Servicer
What people say
Honest and reliable
Prompt service calls
Fair pricing
Knowledgeable technicians
Lifetime guarantee
Services
Appliance Repair
We repair all major kitchen and laundry appliances with factory-trained technicians. Our service covers brands like GE, Whirlpool, and Sub-Zero using genuine replacement parts. Repairs come with a lifetime guarantee on parts and labor.
In-Home Service
Our technicians provide complete in-home diagnostics and repairs. We maintain stocked service vehicles for immediate fixes and schedule appointments within two-hour windows for customer convenience.
U-Line Servicer
As a U-Line Preferred Servicer for over 10 years, we offer factory warranty service and specialized support for U-Line appliances. This partnership ensures access to technical resources and genuine replacement parts.
Emergency Repairs
We prioritize urgent repair needs with same-day service availability. Technicians respond promptly to critical appliance failures while maintaining our standard quality and pricing commitments.
Quality Replacement
We use only factory-authorized replacement parts with lifetime guarantees. Our service vehicles carry commonly needed components for immediate repairs, reducing the need for follow-up visits.
People
Matt Lavender
Owner / Lead Technician
Matt Lavender has operated Richards Appliance Service since 1987, combining technical expertise with customer-focused service. He maintains factory certifications and personally oversees complex repairs while managing daily operations.
Questions
What areas do you service?
We serve Conejo Valley, Simi Valley, Moorpark, Malibu, and western San Fernando Valley. Call to confirm availability in your specific location.
Do you charge service fees?
No service charge if we complete repairs. Diagnostic fees are credited toward labor costs when repairs proceed.
Are your technicians certified?
Our technicians are factory-trained with access to specialized parts and technical support through our U-Line partnership.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all repair services completed in-home.
Do you offer warranties?
All repairs include a lifetime guarantee on both parts and labor performed by our technicians.
How quickly can you schedule repairs?
We offer same-day service when possible and maintain two-hour appointment windows for scheduling flexibility.
