APCO's Agency Instructor Course offers agencies the chance to train staff members to serve as Agency Instructors able to teach specific APCO courses to others in the PSAP. Having Agency Instructors allows for a significant reduction in new-hire and in-service training and travel costs. The first part of the Instructor Course will equip participants with the necessary skills to be informative and effective instructors. The second part will consist of a practical exercise and the discipline-specific training they need to be certified to teach one of the following APCO classes: Public Safety Telecommunicator; Communications Training Officer; Emergency Medical Dispatch; Fire Service Communications; and Law Enforcement Communications.

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Congratulations to the APCO Institute Communications Training Officer (CTO) course graduates! (May 10 at Peoria, AZ, PD).Participants represented agencies throughout the area including Garden City Police Department, Combat Center Fire Department, Peoria Police Department, Goodyear Telecommunicati ...

Posted on Mar 12, 2021  •  Facebook

Breaking News: Federal Proposal to Provide $15B for Next Generation 9-1-1 Grants

Posted on Mar 11, 2021  •  Facebook

Looking to advance your career in emergency communications? Contact us today for your professional resume review and one-on-one interview coaching session with Dr. Steven Edwards. Members receive $200 discount.

Posted on Mar 11, 2021  •  Facebook

We are excited to have Robyn Benincasa keynote at #APCO2021 to discuss how champions LEAD change. So mark your calendar for April 5 and be one of the first to register for the conference and hear from Robyn, the Adventurer Who Inspires, herself! https:// youtu.be/ lb4ikB_OZlQ?list =PLlqoA0gHmDU8s I4IFyKzNbSZ9-9U JinOe

Posted on Mar 11, 2021  •  Facebook

Obtain the skills to deal with on-the-job stress with APCO Institute’s online course Surviving Stress. Learn how to recognize and mitigate some of the specific stressful situations that you may encounter in your role as a telecommunicato r. The next online course is April 14 – May 4. Earn 8 CDEs. ...

Posted on Mar 09, 2021  •  Facebook

Spring training isn’t just for baseball! Advance your emergency communications expertise with a course in the APCO… https://t.co/nGZuzJgxUr

Posted on Mar 04, 2021  •  Twitter

Is your ECC using technology to benefit its #publicsafety #telecommunicators and the community? Submit a nomination… https://t.co/QwSgZWM0ny

Posted on Mar 04, 2021  •  Twitter

In honor of #NPSTW coming up in April, we want to honor you, our #HeadsetHeroes. So tell us who your #publicsafety… https://t.co/YakiV6gFf0

Posted on Mar 03, 2021  •  Twitter

Learn about upcoming training opportunities in the current issue of the Training Connection… https://t.co/ym0ZpgjdWp

Posted on Mar 02, 2021  •  Twitter

Calling all artists & designers! We want you to design the #APCO2021 conference tshirt! Check out all the contest d… https://t.co/HDrdNDevSH

Posted on Mar 01, 2021  •  Twitter