Business Details
23 Years
experience
Emergency
services
Trusted Garage Door Repair & Installation Services in Austin, TX
ServiceBasix is a family-owned and operated garage door company headquartered in Austin, TX, with local branches in Houston, San Antonio, Dallas, Fort Worth, Atlanta, and Tampa. Founded in 2003, our business model focuses on serving residential property managers while delivering exceptional value to homeowners. Through continuous improvement in service quality, speed, and affordability, weve earned over 600 5-star reviews and expanded our B2B expertise to benefit individual consumers. We specialize exclusively in residential garage doors, offering installation, repair, and maintenance services with a commitment to transparency, including upfront pricing and lifetime warranties on springs.Our team undergoes rigorous training, background checks, and drug testing to ensure the highest standards of professionalism and safety. With decades of combined experience, our founders have built a reputation for reliability, earning recognition from the National Association of Residential Property Managers (NARPM) and partnerships with top manufacturers like Amarr, Clopay, and CHI. We guarantee our work, prioritize customer communication, and maintain full liability and workers compensation insurance for complete client peace of mind.
Services
Garage Door Repair
Garage Door Installation
Spring Replacement
Opener Repair
Maintenance
Panel Replacement
Cable Replacement
Track Alignment
Roller Replacement
Weather Sealing
Details
- Year established: 2003
Highlights and features
- We are family-owned with over 20 years of combined experience in residential garage doors.
- We offer same-day service and free, transparent pricing with no hidden fees.
- Our team undergoes rigorous training, background checks, and drug testing for safety.
- We guarantee lifetime warranties on torsion springs and manufacturer warranties on products.
- We prioritize communication, arriving punctually and explaining all repair options clearly.
Associations and certifications
- NARPM
What people say
Prompt service
Professional technicians
Excellent communication
Fair pricing
Lifetime warranty
Services
Garage Door Repair
Our garage door repair service addresses broken springs, cables, rollers, and off-track doors. We use high-quality parts and provide same-day solutions to restore functionality and safety. Technicians diagnose issues thoroughly and explain repair options with transparent pricing.
Garage Door Installation
We install custom garage doors from top brands like Amarr and Clopay, including insulated, wood, and glass options. Our team ensures precise fitting and offers lifetime warranties on springs for long-term durability and energy efficiency.
Spring Replacement
We replace torsion and extension springs with oil-tempered models for safety and longevity. Our lifetime warranty covers future parts and labor, and we recommend dual springs for balanced operation and reduced strain on openers.
Opener Repair
We repair and replace garage door openers, including smart models with app control. Technicians test electrical components and recommend upgrades to ensure reliable, quiet operation and enhanced security features.
Maintenance
Annual maintenance includes lubrication, alignment checks, and hardware tightening to prevent breakdowns. Our tune-up service extends door lifespan, improves efficiency, and identifies potential issues before they escalate.
People
Fred Terlaak
Co-founder/CEO
Fred has over 40 years of executive experience in domestic and international service businesses. He co-founded ServiceBasix to build a national leader in residential garage door services while prioritizing customer satisfaction and innovation.
John Tseng
Co-founder/COO
John is a seasoned entrepreneur with management experience across diverse industries. As COO, he ensures operational excellence and strategic growth, leveraging his franchise expertise to scale ServiceBasixs residential-focused model.
Questions
Why won’t my garage door open?
Common causes include broken springs, opener malfunctions, or misaligned tracks. Contact us for same-day diagnostics and repairs.
How much does garage door installation cost?
Installation starts at $1,000 for basic steel doors, with wood and glass options ranging up to $3,500, including labor.
Do you offer free estimates?
Yes! We provide free, no-obligation quotes for all services, with transparent pricing and no hidden fees.
How long do garage door springs last?
Springs typically last 7–10 years or 10,000 cycles. We offer lifetime warranties for replacements.
Can I replace garage door springs myself?
No. Springs are under high tension and pose serious injury risks. Always use certified professionals for replacements.
Do you service commercial garage doors?
No. We specialize exclusively in residential garage doors for homeowners and property managers.
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