Business Details
22 Years
experience
Trusted Dallas Maid Service Since 2004
Dallas Maids, established in 2004, has dedicated itself to transforming Dallas households through exceptional residential cleaning services. Our rigorous hiring process accepts only 2% of applicants, ensuring every team member undergoes thorough background checks and demonstrates both strong character and work ethic. We implement a patented three-point quality control system, including field manager inspections and customer feedback mechanisms, to maintain consistent service excellence. Our commitment to eco-friendly cleaning practices allows clients to choose green cleaning options at no additional cost.Certified by the Better Business Bureau since 2007 with an A+ rating, we offer a 100% satisfaction guarantee where unsatisfied clients receive free re-cleaning or full refunds. Through our partnership with Cleaning for a Reason, we provide free services to cancer patients, demonstrating our community-focused approach. Our founder's transition from IBM/Bank of America to this family-owned business brings corporate expertise to residential cleaning, supported by a 20-year track record of industry awards and customer recognition.
Services
Standard cleaning
Deep cleaning
Move out cleaning
Apartment cleaning
Carpet cleaning
Green cleaning
Move in cleaning
One-time cleaning
Recurring cleaning
Detail cleaning
Details
- Year established: 2004
Highlights and features
- We implement a patented three-point quality control system for consistent results
- Our team undergoes rigorous vetting with only 2% of applicants accepted
- We offer eco-friendly cleaning options at no additional cost
- Our 100% satisfaction guarantee includes free re-cleaning within 48 hours
- Award-winning service with BBB A+ rating since 2007
Associations and certifications
- Better Business Bureau
What people say
On time
Very thorough
Great communication
Professional staff
Excellent service
Services
Standard Cleaning
Our standard cleaning service maintains homes through weekly, bi-weekly, or monthly visits. Cleaning artists focus on kitchens, bathrooms, and living spaces, following detailed checklists for consistent results. Clients benefit from regular maintenance that preserves cleanliness while saving time for family and personal activities.
Deep Cleaning
Deep cleaning tackles neglected areas with intensive treatment for high-traffic zones. Our team addresses baseboards, window sills, ceiling fans, and other often-missed spots. This service is ideal for seasonal maintenance or preparing homes for special occasions, delivering thorough rejuvenation of living spaces.
Move Out Cleaning
Move out cleaning prepares properties for transition with comprehensive top-to-bottom sanitation. Our specialists clean windows, appliances, and fixtures while addressing wall marks and floor surfaces. This service helps renters recover security deposits and ensures properties meet rental standards.
Carpet Cleaning
Professional carpet cleaning removes embedded dirt and odors through steam extraction methods. Our technicians treat high-traffic areas and stains while preserving fabric integrity. This service extends carpet lifespan and improves indoor air quality for healthier living environments.
Green Cleaning
Green cleaning options use environmentally friendly products throughout the cleaning process. Our specialists maintain effectiveness while reducing chemical exposure for safer homes. This service appeals to environmentally conscious clients without compromising cleaning standards or quality outcomes.
People
Greg
Chief Cleanliness Officer
Greg founded Dallas Maids in 2004 after careers at IBM and Bank of America. He developed rigorous hiring standards that accept only 2% of applicants. Under his leadership, the company maintains BBB A+ status and industry awards while partnering with Cleaning for a Reason.
Nely H.
Operations Manager
Nely manages daily operations while maintaining client satisfaction standards. She coordinates cleaning schedules and quality control processes across service areas. Her organizational expertise ensures efficient service delivery while maintaining personalized attention to client needs.
Teresa R.
Service Manager
Teresa oversees customer service and field logistics coordination. She manages client requests while supporting cleaning staff through scheduling challenges. Her calm demeanor helps maintain service consistency during unexpected circumstances or last-minute changes.
Valentina
Human Resources
Valentina leads recruitment efforts to find top-tier cleaning professionals. Her screening process identifies candidates with strong work ethics and integrity. She maintains staff satisfaction through performance bonuses and career development opportunities that reduce turnover.
Analin
Quality Assurance Specialist
Analin monitors service quality through client feedback analysis and staff training programs. She implements improvements based on customer reviews while maintaining consistency across cleaning teams. Her work ensures adherence to company standards and client expectations.
Questions
What areas do you service?
We cover Dallas, Frisco, Plano, Richardson, Carrollton, Irving, and surrounding areas. Check our map for full details.
How do I prepare for cleaning?
Secure valuables, provide clear access, and share specific instructions during booking or with your cleaning team.
Do you bring cleaning supplies?
Yes, we provide all necessary equipment and eco-friendly cleaning products for every service.
What's your cancellation policy?
Please cancel with 48 hours notice to avoid a $70 late cancellation fee.
Are your cleaners trained?
Our team undergoes extensive training and background checks, with only 2% of applicants accepted.
What if I'm unhappy with the service?
Contact us within 48 hours for free re-cleaning or a full refund under our satisfaction guarantee.
