Business Details
Emergency
services
Your Trusted Water Damage Restoration Partner in Cincinnati
Flood Restoration Services is a family-owned and operated water damage restoration company serving the Greater Cincinnati and Northern Kentucky areas. With over 30 years of combined experience, our team of IICRC-certified professionals provides 24/7 emergency response for residential and commercial properties. We specialize in water extraction, flood cleanup, sewage damage remediation, and mold removal using state-of-the-art equipment.Our commitment to quality is reflected in our 20+ trained employees, adherence to OSHA safety standards, and personalized approach to customer communication throughout the restoration process. Approved by all major insurance providers, we guarantee rapid response within one hour of initial contact and maintain full bonding and insurance coverage for client protection.
Services
Water Damage
Flood Cleanup
Sewage Damage
Commercial Restoration
Mold Removal
Storm Damage
Trauma Cleanup
Carpet Cleaning
Tile Cleaning
Highlights and features
- We guarantee on-site arrival within one hour of emergency calls
- Our team includes IICRC-certified water damage specialists
- Family-owned operation with 30+ years of local experience
- Approved by all major insurance providers
- 24/7 emergency response with live phone support
Associations and certifications
- IICRC
What people say
Professional from start to finish
Arrived promptly as promised
Crew exceeded expectations
Thorough communication throughout
Property restored beyond expectations
Services
Water Damage
Our certified technicians provide rapid water extraction and structural drying for residential and commercial properties. Using truck-mounted extraction systems and industrial dehumidifiers, we handle emergencies ranging from minor leaks to large-scale flooding. Our IICRC-certified team ensures proper moisture removal to prevent secondary damage and mold growth, with guaranteed response within one hour of initial contact.
Sewage Damage
We specialize in contaminated water remediation, following strict OSHA safety protocols for sewage cleanup. Our process includes immediate containment, biohazard removal, and complete sanitization of affected areas. With 24/7 emergency availability, we minimize health risks through professional-grade disinfection and complete removal of porous materials contaminated by Category 3 water.
Flood Cleanup
Our comprehensive flood response includes water extraction, structural drying, and mold prevention for properties affected by natural disasters. Utilizing thermal imaging and moisture meters, we identify hidden water pockets to ensure complete restoration. Our commercial-grade equipment handles large-scale jobs up to 1,000,000 square feet while maintaining business continuity for commercial clients.
Commercial Restoration
We provide specialized restoration for commercial properties including manufacturing facilities, healthcare centers, and office complexes. Our 20+ certified technicians work with facility managers to minimize business disruption through rapid assessment, targeted drying, and transparent communication. We coordinate directly with insurance providers and maintain safety compliance for all industrial environments.
Mold Removal
Our mold remediation process combines advanced testing with complete removal and prevention strategies. Certified technicians use containment barriers and HEPA filtration during removal, followed by antimicrobial treatments to prevent recurrence. We offer both visible mold removal and hidden mold detection using moisture meters and thermal imaging for comprehensive property protection.
People
John E. Winther
Owner
With over 30 years of experience in emergency services, John E. Winther founded Flood Restoration Services as a family-owned operation. Certified in water damage restoration by the IICRC, he provides expert consultation to local businesses and national service companies on workforce training and quality control.
John N. Winther
Operations Manager
John N. Winther oversees daily operations and crew supervision at Flood Restoration Services. Certified in both water damage restoration and mold remediation, he ensures technical excellence across all projects while maintaining direct client communication throughout the restoration process.
Questions
What areas do you service?
We provide water damage restoration services throughout Greater Cincinnati and Northern Kentucky, including residential neighborhoods and commercial districts.
Do you offer 24/7 emergency service?
Yes, our team is available 24 hours a day, 7 days a week for emergency water damage situations with guaranteed response within one hour.
Are you certified for water damage restoration?
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water damage restoration and mold remediation.
How do you handle insurance claims?
We work directly with all major insurance providers and handle documentation requirements to streamline the claims process for our clients.
What types of water damage do you handle?
We manage all categories of water damage including clean water from broken pipes, gray water from appliances, and black water from sewage backups.
Can you restore hardwood floors?
Yes, our team specializes in hardwood floor restoration using advanced drying techniques to prevent warping and permanent damage from water exposure.
