Business Details
26 Years
experience
Emergency
services
Trusted HVAC Services in Waltham, MA
Burns Mechanical has been a trusted provider of heating, ventilation, and air conditioning services in the Greater Boston area for over two decades. Founded in 2000 by Robert Burns, our family-owned business began as a small operation in Bob's garage and has grown into a full-service HVAC company with a dedicated sheet metal shop, 12 employees, and a fleet of nine commercial vehicles. Our team specializes in residential and commercial HVAC solutions, including system design, installation, and repair, with a focus on efficiency, reliability, and affordability. We pride ourselves on offering 24-hour customer service and employing skilled technicians who deliver guaranteed workmanship tailored to each client's needs. Bob Burns, with over 35 years of industry experience, personally oversees projects to ensure optimal results while maintaining a commitment to cost-effective solutions.Our reputation for excellence is reflected in customer testimonials praising our prompt service, competitive pricing, and attention to detail. We serve Waltham and surrounding communities, providing both standard and advanced HVAC technologies, including geothermal heat pumps, ductless systems, and radiant heating. As a locally rooted business, we prioritize transparency, professionalism, and long-term relationships with our clients. Our growth and success are built on a foundation of integrity, technical expertise, and a dedication to customer satisfaction that remains unchanged since our founding.
Services
HVAC Installation
Heating Repair
Air Conditioning Services
Indoor Air Quality
Commercial HVAC
Thermostat Replacement
Boiler Installation
Ductless Systems
Radiant Heat
Geothermal Heat Pumps
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of specialized HVAC experience in the Greater Boston area.
- Our team provides 24/7 emergency service for urgent heating and cooling needs.
- We guarantee workmanship with a focus on cost-effective, long-term solutions.
- Our technicians are skilled in installing advanced systems like geothermal and ductless technology.
- Family-owned with a commitment to personalized service and community trust.
What people say
Top notch work
Prompt service
Competitive pricing
Professional and prompt manner
Latest technology expertise
Services
HVAC Installation
Burns Mechanical specializes in installing high-efficiency heating, ventilation, and air conditioning systems tailored to residential and commercial properties. Our technicians ensure precise setup of advanced technologies like geothermal heat pumps and ductless systems. We prioritize energy efficiency and long-term reliability, offering solutions that meet modern comfort standards while reducing operational costs for property owners.
Emergency Repairs
Our 24-hour emergency repair service addresses urgent HVAC issues for homes and businesses in the Greater Boston area. Trained technicians respond promptly to system failures, thermostat malfunctions, and other critical problems. We guarantee timely resolution with minimal disruption, using diagnostic tools to identify and fix issues efficiently while maintaining transparent communication throughout the process.
Indoor Air Quality
Burns Mechanical improves indoor air quality through advanced filtration systems, humidity control, and ventilation upgrades. We assess existing conditions to recommend solutions that reduce allergens, pollutants, and moisture-related issues. Our services benefit homeowners and commercial clients seeking healthier environments while optimizing HVAC system performance and energy efficiency.
Commercial HVAC
We provide comprehensive HVAC services for commercial properties, including system design, installation, and maintenance for offices, retail spaces, and industrial facilities. Our team handles large-scale projects with customized solutions that balance comfort requirements and operational budgets. Regular maintenance plans ensure uninterrupted performance and extended equipment lifespan for business clients.
Boiler Installation
Burns Mechanical installs high-performance boilers from trusted brands like Buderus and Viessmann for residential and commercial applications. Our technicians ensure proper sizing and integration with existing systems to maximize efficiency and heat distribution. We specialize in modernizing outdated heating infrastructure while providing ongoing support for optimal system longevity and performance.
People
Robert Burns
Owner
Robert Burns founded Burns Mechanical in 2000 after 15 years of industry experience. He began his career assisting his father in plumbing before studying HVAC at trade school. Bob oversees daily operations, customer estimates, and project supervision while maintaining a hands-on approach to service delivery.
Chris Burns
Office Manager
Chris Burns co-owns Burns Mechanical and manages office operations, ensuring smooth administrative functions and customer communication. With over two decades of experience in business management, she plays a key role in maintaining the company's commitment to personalized service and client satisfaction.
Eric
Operations Manager
Eric serves as Burns Mechanical's operations manager, handling day-to-day field operations and customer service during peak seasons. With extensive HVAC industry knowledge, he ensures efficient project execution and maintains quality standards across all service installations and repairs.
Questions
What HVAC services does Burns Mechanical offer?
We provide installation, repair, and maintenance for heating, air conditioning, and indoor air quality systems, including geothermal, ductless, and commercial solutions.
Are emergency HVAC services available?
Yes, our 24/7 emergency service addresses urgent heating and cooling issues with prompt technician response and guaranteed workmanship.
How experienced is your team?
Our owner has over 35 years of industry experience, with technicians trained in advanced systems and 20+ years of combined field expertise.
Do you service both residential and commercial properties?
Yes, we offer customized HVAC solutions for homes, offices, retail spaces, and industrial facilities across the Greater Boston area.
What areas do you serve?
We primarily serve Waltham and surrounding communities in the Greater Boston metropolitan region for all HVAC needs.
