Business Details
Emergency
services
24/7 Emergency Restoration Services in Middle Tennessee
ERS 24-7 is a locally and family-owned emergency water and fire restoration company dedicated to serving Middle Tennessee communities. With over 150 years of combined experience, our team of certified professionals specializes in 24/7 emergency response for water damage, fire damage, roof damage, and storm damage restoration. We prioritize restoring homes and businesses to their pre-damage condition while providing personalized support throughout the insurance claims process. Our services extend to residential, commercial, and multi-family properties, with a focus on minimizing disruption and ensuring client satisfaction. We maintain strict adherence to industry standards and employ advanced equipment for water extraction, drying, and structural repairs.Our commitment to quality is reflected in our comprehensive renovation services, which include roofing, flooring, plumbing, and interior/exterior remodeling. We serve Davidson, Rutherford, Sumner, Williamson, and Wilson Counties, offering both emergency mitigation and long-term restoration solutions. Our team's expertise includes handling complex projects such as multi-phase renovations and commercial build-outs. We maintain transparent communication with clients at every stage, ensuring clear expectations and timely project completion. Our owner's personal experience with property damage informs our empathetic approach to every client's situation.
Services
Water Damage Repair
Fire Damage Restoration
Roof Damage Repair
Storm Damage Restoration
Emergency Board-Up
Water Extraction
Mold Remediation
Roof Tarping
Interior Renovations
Commercial Restoration
Highlights and features
- We offer 24/7 emergency response for water, fire, and storm damage restoration.
- Our team has over 150 years of combined experience in property restoration.
- We work directly with insurance companies to streamline the claims process.
- Certified professionals handle complex restoration projects from start to finish.
- Locally owned and operated with deep community ties in Middle Tennessee.
What people say
Excellent work
Very professional
Prompt service
Highly recommend
Great customer service
Services
Water Damage Repair
Our 24/7 water damage specialists respond immediately to extract water, dry structures, and repair damage from floods, plumbing leaks, or sewage backups. We use industrial pumps and drying equipment to prevent mold growth and structural issues. Our team handles complete restoration from minor repairs to full renovations.
Fire Damage Restoration
We provide emergency board-up, smoke removal, and structural restoration after fires. Our certified technicians eliminate odors, repair water damage from firefighting efforts, and reconstruct damaged areas. We coordinate with insurance companies to ensure proper materials and techniques for complete recovery.
Roof Damage Repair
Our 24/7 team performs emergency roof tarping and permanent repairs for storm damage. We handle hail, wind, and rain damage with certified installations and replacements. We identify hidden issues like missing shingles or mold growth to prevent further property damage.
Storm Damage Restoration
We specialize in emergency stabilization for hailstorms, tornadoes, and severe weather. Services include roof tarping, window boarding, and utility securing. Our experienced crews assess damage thoroughly and perform complete restoration while protecting client belongings.
Interior Renovations
We offer full-service interior renovations including flooring, drywall, cabinets, and plumbing. Our design/build approach creates customized spaces while maintaining structural integrity. We handle projects from minor updates to complete home transformations with minimal disruption to daily life.
People
Justin Edwards
Owner
Justin founded ERS 24-7 after experiencing personal property damage. His firsthand knowledge of post-disaster challenges informs our empathetic approach. He oversees operations and ensures quality standards across all restoration projects.
Lyschel Edwards
Business Development Manager
Lyschel manages business growth and client relations. With extensive industry experience, she ensures smooth project coordination and client communication throughout the restoration process.
Rosie Hartman
Office Manager
Rosie oversees daily office operations and client support. Her organizational skills ensure efficient service delivery and accurate project documentation for all client accounts.
Tiffany Frost
Marketing and Sales
Tiffany develops marketing strategies and client outreach programs. She focuses on community engagement and educating homeowners about emergency preparedness and restoration services.
Jenny Vitucci
Business Development Specialist
Jenny connects with clients to understand their restoration needs. She coordinates initial assessments and ensures proper resource allocation for timely project completion.
Questions
What emergency services do you offer?
We provide 24/7 water damage, fire damage, roof repair, and storm damage restoration services across Middle Tennessee.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to ensure proper claims processing and quality restoration standards.
What areas do you serve?
We serve Davidson, Rutherford, Sumner, Williamson, and Wilson Counties in Middle Tennessee.
Can you handle commercial property restoration?
Yes, we provide emergency services and complete restoration for commercial buildings, including multi-family units and hospitality facilities.
What renovation services are available?
We offer interior/exterior remodeling including roofing, flooring, plumbing, and complete home renovations with design/build capabilities.
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