Business Details
34 Years
experience
Your Trusted Floor Cleaning Experts in Prescott
Thompsons Steamway has been a trusted name in floor care since 1992, serving Prescott, Arizona, and the Quad Cities area. Our family-owned business combines decades of expertise with cutting-edge technology to deliver exceptional cleaning and restoration solutions for residential and commercial clients. We specialize in natural stone cleaning, hardwood floor maintenance, area rug care, carpet cleaning, and upholstery restoration, using eco-friendly products and methods that prioritize safety and sustainability.Our team of IICRC-certified professionals is committed to exceeding industry standards, offering personalized service tailored to each client's unique needs. With a 100% satisfaction guarantee and partnerships with leading flooring manufacturers, we ensure lasting results that enhance the longevity and appearance of all surfaces. Our dedication to innovation, customer education, and community values has made us a preferred choice for local businesses and homeowners alike.
Services
Natural Stone Cleaning
Hardwood Floor Care
Area Rug Cleaning
Carpet Cleaning
Upholstery Cleaning
Details
- Year established: 1992
Highlights and features
- 31+ years of local experience in Prescott and Quad Cities
- Eco-friendly cleaning methods and products
- IICRC-certified technicians for industry-standard service
- 100% satisfaction guarantee on all services
- Partnerships with major carpet manufacturers like Stain Master
Associations and certifications
- IICRC
- WoolSafe
What people say
Spotless results
Professional team
Eco-friendly methods
31+ years experience
100% guarantee
Services
Natural Stone Cleaning
Specialized cleaning for porous natural stone surfaces like travertine, granite, and marble. Our technicians use pH-neutral solutions and precision techniques to remove deep-seated dirt without damaging sealants. Customizable processes maintain stone integrity while restoring original luster, with maintenance guidance to prevent etching and staining.
Hardwood Floor Care
Comprehensive hardwood and engineered wood cleaning using non-abrasive equipment. Our process includes pre-treatment, deep extraction, and protective finish application to eliminate allergens and revive shine. We handle delicate surfaces like laminate and LVT while preserving structural integrity through proper moisture control.
Area Rug Cleaning
Professional in-plant and on-site cleaning for wool, oriental, and synthetic rugs. Following WoolSafe and IICRC standards, we perform dye testing, contaminant removal, and controlled drying to prevent shrinkage. Custom underlayment solutions and protector applications extend rug lifespan while maintaining fiber quality.
Carpet Cleaning
Truck-mounted hot water extraction removes 94% of allergens and embedded dirt. Our IICRC-certified technicians use pile-lifting tools and manufacturer-approved protectors to restore carpet texture. Specialized pet urine treatments and rapid drying minimize disruption while maintaining carpet warranties.
Upholstery Cleaning
Safe cleaning for microfiber, cotton, and delicate upholstery fabrics. EPA-certified solutions extract embedded dirt and allergens without residue. We apply odor-neutralizing treatments and protective coatings to resist stains, with drying times of 1-4 hours depending on material type.
People
Mark Thompson
Owner / Operator
Mark Thompson has led Thompsons Steamway since 1992, bringing over three decades of hands-on experience in floor care technology and restoration. His expertise in eco-friendly cleaning methods and commitment to customer satisfaction drive the company's service standards.
Karen Thompson Stack
Office Manager
Karen Thompson Stack has managed operations at Thompsons Steamway since 2005, ensuring seamless coordination between clients and technicians. Her focus on transparent communication and quality control maintains the company's reputation for reliable, high-standard service delivery.
Keegan Thompson
Lead Technician
Keegan Thompson, IICRC-certified since 2012, oversees technical operations with expertise in advanced cleaning systems. His hands-on approach to training staff and implementing industry best practices ensures consistent, professional results across all service areas.
Questions
What areas do you service?
We serve Prescott, Prescott Valley, Chino Valley, Paulden, Williamson Valley, Dewey/Humboldt, and Coyote Springs.
Are your cleaning methods safe for pets and children?
Yes, we use EPA-certified, Safer Choice solutions and WoolSafe-approved products for all services.
Do you offer a satisfaction guarantee?
We provide a 100% satisfaction guarantee - if you're not happy, we'll re-clean or refund your service.
How often should carpets be professionally cleaned?
Manufacturers recommend professional cleaning every 12-18 months for optimal maintenance.
Can you clean specialty rugs?
Yes, we handle oriental rugs and fine fibers following WoolSafe protocols for safe, effective cleaning.
Are your technicians certified?
All technicians are IICRC-certified in their respective cleaning specialties.
