Business Details
20 Years
experience
Your Trusted Appliance Repair Experts in Santa Rosa, CA
Nelson's Tree Service is a family-owned and operated business serving Sonoma, Napa, and Marin Counties since 2006. Our factory-trained technicians specialize in high-end residential appliance repair, including Sub-Zero, Wolf, Cove, Bosch, and Thermador products. We prioritize honest diagnostics, same-day repairs (completed over 95% of the time), and transparent pricing with no hidden fees. Our team arrives fully stocked with parts, ensuring efficient service while maintaining a commitment to professionalism, punctuality, and customer satisfaction.With decades of combined experience, we guarantee our work for 30 days to one year, depending on the repair. Our reputation as a trusted, recommended service provider stems from our dedication to quality, reliability, and building long-term client relationships through exceptional service.
Services
Sub-Zero Repair
Wolf Appliances
Cove Dishwashers
Bosch Repair
Thermador Repair
Same-Day Service
Factory Parts
Warranty Repairs
Details
- Year established: 2006
Highlights and features
- Factory-trained technicians for premium appliance brands
- Same-day repairs completed over 95% of the time
- Transparent pricing with no hidden fees
- 30-day to 1-year repair guarantees
- Fully stocked trucks for immediate part replacements
Associations and certifications
- Sub-Zero
- Wolf
- Cove
What people say
Professional service
Efficient and knowledgeable
Best appliance repair technicians
Fixed problems quickly
Highly recommend
Services
Sub-Zero Repair
Specialized repair services for Sub-Zero refrigerators using factory-authorized parts and techniques. Our technicians diagnose issues accurately and complete repairs the same day in 95% of cases. We guarantee all Sub-Zero repairs for 30 days to one year, depending on the service performed.
Wolf Appliances
Expert maintenance and repair for Wolf ranges, ovens, and cooking systems. Factory-trained technicians ensure precise diagnostics and use original parts for lasting solutions. Most Wolf appliance repairs are completed during the initial visit, with clear pricing provided upfront.
Cove Dishwashers
Dedicated repair services for Cove dishwashers, including motor replacements and control board diagnostics. We maintain a 30-day minimum warranty on all Cove dishwasher repairs, with extended coverage available for specific components.
Same-Day Service
Over 95% of repairs completed the same day through fully stocked service vehicles. Technicians arrive with common replacement parts, reducing return visits. This efficiency applies to all major appliance brands we service.
Factory Parts
Use of manufacturer-approved replacement parts for all repairs. This ensures appliance longevity and maintains warranty validity. We stock parts for Sub-Zero, Wolf, Cove, Bosch, and Thermador models in our service vehicles.
People
Carlos Torres
Service Manager
With over 15 years of experience, Carlos Torres leads our team of factory-trained technicians. He prioritizes punctuality, clear communication, and expert repairs while maintaining strong client relationships through personalized service.
Questions
What brands of appliances do you repair?
We repair Sub-Zero, Wolf, Cove, Bosch, Thermador, and most other major appliance brands. Our technicians are factory-trained on premium models.
Do you offer same-day repair services?
Yes, we complete over 95% of repairs the same day with fully stocked service vehicles. Appointments are available during regular business hours.
Are your technicians factory-trained?
All our technicians receive factory training for Sub-Zero, Wolf, and Cove products. We maintain authorization to service these premium brands.
What warranty do you provide?
Repairs carry a minimum 30-day warranty, with some parts covered up to one year. Warranty duration depends on the specific repair performed.
How do you handle repair estimates?
We provide clear pricing before starting work. Technicians explain the issue and associated costs for your approval prior to repairs.
