Business Details
Your Trusted Cleaning Partner in Midlothian, VA
Five Star Maids has been a family-owned and operated cleaning service in Central Virginia for over two decades. Our commitment to exceptional service and client satisfaction drives every project we undertake, serving both residential and commercial clients across the region. With a team that is fully licensed, insured, and recognized by the Better Business Bureau with an A+ rating, we prioritize professionalism and reliability in every cleaning task. Our services range from recurring maintenance to deep cleaning and move-in/move-out support, tailored to meet the unique needs of each client. We pride ourselves on fostering a culture of care, not only for our clients but also for our team members and the broader community. Through initiatives like funding ESL classes for employees and partnering with local organizations such as the RVA Food Bank, we strive to make a positive impact beyond our core services.Our dedication to quality is reflected in the hundreds of five-star reviews we have received over the years, a testament to our consistent and thorough approach. Whether it's preparing a property for sale or maintaining a healthy home environment with CDC-approved disinfecting solutions, we bring the same meticulous attention to detail to every job. Our leadership team, including owner Loreley L'Hommedieu, brings decades of experience and a personal touch to managing operations and client relationships. As we continue to grow, our mission remains unchanged: to deliver spotless results and unparalleled service that keeps clients coming back year after year.
Services
Deep Cleaning
Recurring Cleaning
Move In/Out Cleaning
Commercial Services
Disinfecting Services
Highlights and features
- We have over 20 years of experience in residential and commercial cleaning.
- Our team is fully licensed and insured with an A+ rating from the Better Business Bureau.
- We offer flexible scheduling, including 48-hour move-out cleaning availability.
- Our commitment to community includes funding ESL education for employees.
- Hundreds of five-star reviews attest to our consistent quality and client satisfaction.
Associations and certifications
- Better Business Bureau
What people say
Accommodating cleaning service
Professional, on time
Dependable staff
Flexible scheduling
Spotless results
Services
Deep Cleaning
Our deep cleaning service meticulously cleans every room, bathroom, and kitchen, targeting hard-to-reach areas and built-up grime. Ideal for vacation rentals, pre-sale preparations, or annual maintenance, this service ensures a complete transformation. Clients praise its effectiveness in revitalizing spaces for special occasions or personal satisfaction.
Recurring Cleaning
Schedule weekly, bi-weekly, or monthly cleanings to maintain a consistently clean home or office. Our team adapts to your specific needs and preferences, ensuring flexibility without compromising quality. This service is popular among busy professionals and property managers seeking reliable upkeep.
Move In/Out Cleaning
Specialized cleaning for property transitions, including pre-sale preparations and post-move sanitization. We focus on high-impact areas like kitchens, bathrooms, and flooring to enhance market readiness or personal comfort. Realtors frequently use this service for quick 48-hour turnarounds.
Commercial Services
We clean commercial spaces including office buildings, stairwells, and shared workspaces with the same attention to detail as residential properties. Our services support landlords and businesses in maintaining professional environments. This includes routine maintenance and deep cleaning for high-traffic areas.
Disinfecting Services
Using CDC-approved misting technology, this service eliminates pathogens on surfaces for enhanced health safety. Particularly requested during cold and flu seasons or post-pandemic concerns, it provides peace of mind for families and businesses. The fixed-rate service includes comprehensive coverage of all major surfaces.
People
Loreley L'Hommedieu
Owner
Loreley L'Hommedieu founded Five Star Maids to combine her passion for community service with professional cleaning excellence. She personally oversees client relations and team development, ensuring the company's values of reliability and care are upheld. Her leadership has driven the company's 20+ year success in Central Virginia.
Nelly
Field Manager
Nelly manages daily cleaning operations and team coordination, bringing over a decade of experience in service management. She ensures consistent quality across all client sites and serves as the primary liaison between staff and clients. Her organizational skills contribute to the company's efficient service delivery.
Lisa
Office Assistant
Lisa handles administrative operations and client communications, maintaining the company's organized back-end functions. Her attention to detail ensures smooth scheduling and inquiry resolution, supporting the team's fieldwork with reliable office support.
Questions
What areas do you service?
We serve Central Virginia, including Richmond, Midlothian, Chesterfield, Henrico, and surrounding communities.
Are you licensed and insured?
Yes, we are fully licensed and insured with an A+ rating from the Better Business Bureau.
How quickly can you schedule move-out cleanings?
We typically schedule move-out cleanings within 48 hours to help realtors prepare properties for sale.
Do you offer disinfecting services?
Yes, we provide CDC-approved misting services for $149 to sanitize all surfaces in homes or offices.
Can I customize cleaning frequency?
We offer weekly, bi-weekly, monthly, or occasional cleanings tailored to your specific needs.
Do you support local community initiatives?
We partner with RVA Food Bank and fund ESL education for employees as part of our community commitment.
Reviews (3)
Barb Leary
Jun 16, 2018
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AMAZING service and cleaning! They helped me clean our home that has been a rental property. The house needed a lot of work. The team that cane was prompt, thorough, and a great bargain for the work they accomplished!
Tyler Rackley
Feb 27, 2018
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Five Star Maids helps me and my real estate clients with their cleanings. They are reliable and hardworking and it's always a pleasure to work with them!
Stephanie Gaguras Bergreen
Oct 22, 2016
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They have been cleaning my home for several years. Always great service and excellent job. I work from home most days. I'm not sure what they do for my floors - but they always look great when they do them.unlike when I do them. I highly recommend them.
