Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Residential & Commercial Cleaning
Founded in January 2004 by Brenda Vaughan, MS Perfection has established itself as a trusted provider of residential and commercial cleaning solutions in the Hampton Roads and Peninsula regions. With over three decades of industry experience, Brenda built the company on principles of quality, reliability, and customer satisfaction. Our team of trained, background-screened professionals delivers consistent results through routine inspections and adherence to high standards.We specialize in final clean-ups, move-in/move-out services, post-construction cleaning, and recurring residential or commercial maintenance. Our BBB-accredited business operates seven days a week, offering flexible scheduling with no contracts. We proudly support the Ronald McDonald House and maintain a pet-friendly environment, reflecting our commitment to community and client needs.
Services
Residential Cleaning
Commercial Cleaning
Post Construction Cleaning
Move-in/Move-out Services
Office Cleaning
Janitorial Services
New Construction Cleaning
Final Clean-Ups
Details
- Year established: 2004
Highlights and features
- 30+ years of cleaning expertise with commercial clients like Raytheon and State Farm
- BBB A+ accredited with rigorous employee background checks
- Flexible scheduling options including same-day service
- Licensed, bonded, and insured operations since 2004
- Random spot inspections ensure consistent quality standards
Associations and certifications
- BBB
Services
Residential Cleaning
Our residential cleaning service maintains spotless living environments through customized cleaning protocols. Trained professionals use eco-friendly products to clean kitchens, bathrooms, and common areas. Clients receive consistent service with scheduled visits or one-time appointments.
Commercial Cleaning
We provide comprehensive commercial cleaning for businesses in Hampton Roads. Services include daily maintenance, floor care, and restroom sanitation for offices, retail spaces, and corporate facilities. Our team works after hours to minimize business disruption.
Post Construction Cleaning
Our post-construction cleaning removes debris, dust, and residue from renovation or new construction projects. We specialize in deep-cleaning windows, floors, and surfaces to prepare properties for occupancy. This service is available for residential and commercial clients.
Move-in/Move-out Services
We offer thorough cleaning for tenants and landlords during property transitions. Our checklist includes appliance cleaning, wall washing, and floor maintenance to meet lease requirements. Services are available with flexible scheduling options.
Final Clean-Ups
Our final clean-up service prepares properties for sale or rental through deep-cleaning of all surfaces. We address high-traffic areas, kitchens, and bathrooms to ensure move-out deposits are protected. Clients receive satisfaction guarantees.
People
Brenda Vaughan
Founder
Brenda Vaughan founded MS Perfection in 2004 with 30+ years of industry experience. She built the company on principles of quality and customer satisfaction, expanding operations with her children Rosalind and Rodney Jr.
Rosalind Vaughan
Team Leader
Rosalind Vaughan assists in managing daily operations and team coordination. She contributes to the company's growth through strategic planning and maintaining quality control standards established by her mother Brenda.
Rodney Vaughan Jr.
Operations Manager
Rodney Vaughan Jr. oversees service delivery and client relations. He helps maintain the company's reputation for reliability through employee training programs and customer satisfaction follow-ups.
Questions
What areas do you service?
We serve Hampton Roads and Peninsula areas including Norfolk, Virginia Beach, Newport News, Chesapeake, Portsmouth, Suffolk, and Hampton. We also service Williamsburg and select North Carolina locations with a travel fee.
Are you BBB accredited?
Yes, we maintain a BBB A+ rating since 2004, demonstrating our commitment to ethical business practices and customer satisfaction through regular inspections and quality control measures.
Do you offer same-day service?
Yes, we provide same-day service when applicable. Contact us directly at (757) 353-3872 during business hours for urgent cleaning requests.
What payment methods do you accept?
We accept major credit cards and cash payments. Please contact our office directly at (757) 353-3872 for specific payment arrangements or questions about accepted methods.
Are your employees background checked?
Yes, all employees undergo thorough background checks. We also conduct random spot inspections to ensure consistent service quality and maintain licensed, bonded operations.
Reviews (2)
Justin Palin
Oct 19, 2016
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I wish I could give a half star. The owner is very rude and contradict everything she say. She is very dishonest, and care nothing about her clients, or her workers. Please learn how to show appreciation for your employees very few of them speak highly of you, and that say a lot about you.
Carolyn Kidd Witt
Jan 19, 2016
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Great company, professional, the ladies are honest and do a great job. I have told friends about them and they were very pleased. We think it is one of the best kept secrets in Hampton Roads.
