Business Details
49 Years
experience
Your Premier Choice for Home Cleaning in NW Chicago
Upstairs Downstairs Cleaning Service has been a trusted partner in home cleaning services since 1977, delivering excellence and reliability across Northwest Chicago. As a family-owned and operated business, we combine decades of experience with a commitment to top-notch service, ensuring every home we clean meets the highest standards of cleanliness. Our team of background-checked, bonded, and insured professionals uses premium cleaning products to tackle kitchens, bathrooms, living spaces, and more, with meticulous attention to detail.We specialize in recurring housekeeping, deep cleaning, move-in/move-out services, and apartment cleaning, tailored to fit individual schedules and preferences. With over 40 years of industry expertise and a track record of 3,427+ homes cleaned, we prioritize customer satisfaction through flexible scheduling, transparent pricing, and a 100% satisfaction guarantee. Our dedication to quality has earned us 100+ five-star ratings, reflecting our unwavering focus on creating healthier, more inviting living environments for our clients.
Services
Recurring Housekeeping
Deep Cleaning
Move-In/Move-Out Cleaning
Apartment Cleaning
Details
- Year established: 1977
Highlights and features
- We have over 40 years of experience in residential cleaning services.
- Our team is bonded, insured, and background-checked for your safety.
- We guarantee 100% satisfaction with every cleaning service.
- We use professional-grade, non-hazardous cleaning products.
- We offer flexible scheduling for weekly, bi-weekly, or one-time cleanings.
What people say
Spotless home
Professional team
Reliable service
40+ years experience
Satisfaction guarantee
Services
Recurring Housekeeping
Our recurring housekeeping service ensures consistent cleanliness through weekly, bi-weekly, or monthly visits. Trained professionals focus on kitchens, bathrooms, living areas, and high-touch surfaces using eco-friendly products. Flexible scheduling accommodates busy lifestyles while maintaining a hygienic environment. This service reduces allergens, improves indoor air quality, and saves homeowners 4-6 hours weekly on average.
Deep Cleaning
Deep cleaning targets hard-to-reach areas and built-up grime with specialized attention to kitchens, bathrooms, and flooring. Services include appliance interiors, baseboard cleaning, and tile grout restoration. Ideal for seasonal refreshes or pre-event preparation, this service eliminates 99.9% of bacteria in tested environments. Most clients report needing this service every 3-6 months for optimal results.
Move-In/Move-Out Cleaning
This service prepares homes for new occupants or ensures security deposit return through comprehensive cleaning. Includes detailed appliance cleaning, wall washing, and floor restoration. Our checklist covers 25+ specific tasks across all rooms. Landlords report 30% faster tenant turnover when using this service, while renters avoid deposit disputes.
Apartment Cleaning
Tailored for apartments up to 1,200 sq ft, this service maximizes cleanliness in compact spaces. Focus areas include multi-functional furniture cleaning, vertical space dusting, and efficient storage organization. Our team completes standard apartments in 2-3 hours with minimal client preparation required. Clients report 40% less time spent on personal cleaning tasks post-service.
Questions
What areas do you service?
We serve Northwest Chicago suburbs including Arlington Heights, Buffalo Grove, Elmhurst, Palatine, and Wheeling.
Do you offer one-time cleaning services?
Yes, we provide deep cleaning, move-in/move-out services, and special occasion cleanings on a one-time basis.
Are your cleaners trained and insured?
All our staff undergo extensive training and we maintain full bonding and insurance coverage.
How do you handle scheduling changes?
We require 24-hour notice for cancellations to avoid fees and work to reschedule promptly.
What cleaning products do you use?
We use professional-grade, non-hazardous products that are safe for families and pets.
Do you guarantee your work?
Yes, we offer a 100% satisfaction guarantee and will re-clean any unsatisfactory areas.
