Business Details
Emergency
services
Your Trusted Tree Care Experts in Rochester, NY
At New Heights, we specialize in the health and well-being of trees and shrubs, delivering high-quality care tailored to residential and commercial needs. Our experienced arborists provide expert tree removal, trimming, stump grinding, and emergency storm response, prioritizing safety and precision. With a commitment to customer satisfaction, we offer free estimates and personalized solutions, ensuring properties in Monroe County remain beautiful and hazard-free.Fully insured and available 24/7 for emergencies, we combine technical expertise with exceptional service to address every client's unique requirements. Our team's dedication to excellence has earned us a reputation as a trusted partner in tree care, reflected in numerous positive testimonials from satisfied customers across Rochester and surrounding areas.
Services
Tree Removal
Stump Grinding
Tree Trimming
Snow Removal
Planting
Emergency Storm Response
Hazardous Tree Assessment
Highlights and features
- We offer 20+ years of experience in professional tree care services.
- Our team provides 24/7 emergency response for urgent tree issues.
- We deliver free, no-obligation estimates tailored to your needs.
- Fully insured services protecting your property and our workers.
- Proven track record of customer satisfaction with personalized care.
What people say
Friendly and knowledgeable
Prompt and masterful
Crew cleaned-up thoroughly
Highly recommended without reservation
Exceeded expectations
Services
Tree Removal
Professional tree removal services for dead, damaged, or hazardous trees. Our certified arborists use advanced equipment to safely dismantle trees near power lines or structures. We prioritize property protection and complete cleanup, ensuring minimal disruption to your landscape while maintaining strict safety standards.
Stump Grinding
Comprehensive stump grinding solutions to eliminate tripping hazards and improve yard aesthetics. We use specialized machinery to grind stumps below ground level, allowing seamless lawn maintenance. Our process leaves minimal surface disturbance, enabling immediate replanting or landscaping in the treated area.
Tree Trimming
Precision tree trimming services to enhance tree health and structural integrity. We employ industry-approved pruning techniques that promote growth patterns while reducing storm damage risks. Regular maintenance improves canopy appearance and prevents branches from interfering with power lines or buildings.
Emergency Storm Response
24/7 emergency services for storm-damaged trees requiring immediate attention. Our rapid response team assesses hazards, performs safe removals, and offers restoration pruning options. We work with property owners to determine whether trees can be saved or require complete removal after severe weather events.
Hazardous Tree Assessment
Expert evaluation of potentially hazardous trees to identify structural weaknesses or disease indicators. We provide detailed assessments of risks posed to properties and occupants, recommending preventive measures or removal when necessary. Our evaluations help property owners avoid liability from tree-related accidents.
People
Jeff Brown
Owner
Jeff Brown, owner of New Heights, brings extensive arboriculture expertise to every project. With decades of hands-on experience, he specializes in safe tree removal near power lines and complex pruning techniques. Jeff prioritizes customer education and transparent communication throughout each service interaction.
Questions
What tree services do you offer?
We provide tree removal, trimming, stump grinding, emergency storm response, hazardous tree assessments, and seasonal snow removal services across Monroe County.
Are you available for emergencies?
Yes, our team offers 24/7 emergency services for urgent tree issues like storm damage or hazardous conditions requiring immediate attention.
Do you provide free estimates?
Yes, we offer complimentary on-site assessments with no obligation, providing clear pricing details for recommended tree care solutions.
What areas do you serve?
We primarily serve Monroe County, NY, including Rochester, Henrietta, Pittsford, and surrounding communities for all tree care needs.
How do you ensure safe tree removal?
Our certified arborists use specialized equipment and proven techniques to safely remove trees near structures and power lines while protecting your property.
Are you insured for tree services?
Yes, we maintain comprehensive insurance coverage to protect both our team and your property during all tree care operations.
