Business Details
43 Years
experience
Emergency
services
Expert HVAC Services in Charlotte, NC
Custom Mechanical Services has been a trusted provider of HVAC solutions since 1983, serving Charlotte and surrounding communities. Our family-owned business specializes in residential and light commercial heating, cooling, and indoor air quality systems. With decades of hands-on experience, we deliver expert installation, repair, and maintenance services using factory-authorized parts. Our NATE-certified technicians prioritize energy efficiency and customer satisfaction, offering 24/7 emergency service for urgent needs. We maintain OSHA-certified safety standards while providing personalized financing options to make system upgrades accessible.From gas piping to hybrid heating solutions, our comprehensive approach ensures long-term comfort and system reliability. Our commitment to quality is reflected in our maintenance plans, which include biannual inspections and repair discounts. Backed by factory warranties and free in-home estimates, we focus on transparent communication and tailored solutions. Our reputation for prompt service and fair pricing has earned us consistent client recommendations across the region. As a locally operated company, we understand the unique climate challenges faced by homeowners and businesses in the Carolinas.
Services
HVAC Installation
Emergency Repairs
Maintenance Plans
Indoor Air Quality
Gas Piping
Details
- Year established: 1983
Highlights and features
- Family-owned with 40+ years of HVAC expertise
- 24/7 emergency service available year-round
- NATE-certified technicians for quality assurance
- Flexible financing options for system upgrades
- Biannual maintenance plans with repair discounts
Associations and certifications
- NATE
- OSHA
What people say
Very responsive
Excellent work
Real life saver
Highly recommended
Professional and thorough
Services
HVAC Installation
We provide complete HVAC system installations for residential and light commercial properties. Our experts ensure proper equipment sizing, energy-efficient configurations, and factory warranty compliance. Free in-home estimates include personalized system recommendations based on your home's unique requirements and comfort preferences.
Emergency Repairs
Our certified technicians respond to urgent HVAC issues day or night. Same-day service is available for critical system failures, with transparent pricing and durable repairs using authorized replacement parts to restore comfort quickly and safely.
Maintenance Plans
Scheduled maintenance extends system lifespan and prevents breakdowns. Our plans include biannual inspections, performance tuning, and a 20% discount on repairs. Technicians check refrigerant levels, electrical components, and safety systems during each visit.
Indoor Air Quality
We install advanced air filtration systems, humidifiers, and UV purification units to improve home air quality. Solutions reduce allergens and contaminants while optimizing energy efficiency through precise humidity control and ventilation management.
Gas Piping
Our licensed technicians install and service residential gas lines for heating systems, outdoor appliances, and specialty fixtures. We follow strict safety protocols for new construction and retrofit projects, ensuring code-compliant connections for gas logs, grills, and pool heaters.
People
Eric Withers
Owner
With over 40 years in HVAC, Eric Withers leads Custom Mechanical Services with expertise in system optimization and energy efficiency. He personally oversees complex installations and emergency repairs, ensuring technical excellence and customer satisfaction for Charlotte-area clients.
Questions
What HVAC services do you offer?
We provide complete installation, repair, and maintenance for heating, cooling, and indoor air quality systems, plus gas piping services for residential and light commercial properties.
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling issues with same-day repair availability across the Charlotte region.
Are financing options available?
Yes, we offer flexible financing plans through Hearth with loan amounts up to $100,000, no home equity required, and approval within minutes.
What areas do you service?
We serve Charlotte and surrounding communities including Matthews, Monroe, Concord, Gastonia, Indian Trail, Pineville, and Waxhaw.
Are your technicians certified?
All technicians hold NATE certification and OSHA safety training, ensuring quality workmanship and compliance with industry standards for every service call.
Do you provide maintenance plans?
Yes, our maintenance plans include biannual system inspections, performance tuning, and a 20% discount on repairs to maintain optimal HVAC efficiency year-round.
