Business Details
18 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Water Mold & Fire has been a trusted leader in the damage restoration industry since 2008. Our company was founded on the principles of reliability, expertise, and customer care, built from humble beginnings with just one van and two employees. Over the years, we have expanded to serve over 50 major metro areas, handling complex restoration projects from water damage and mold remediation to fire damage recovery. Our team includes IICRC-certified technicians with extensive experience in disaster response, having managed crises ranging from Hurricane Sandy to the Polar Vortex.We maintain in-house customer service and billing to ensure consistent quality and accountability, particularly for commercial clients with multi-location needs. Our commitment to innovation and continuous improvement has made us a preferred partner for major insurance companies and a go-to resource for homeowners and businesses alike.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Restoration
Air Duct Cleaning
Carpet Cleaning
Demolition Services
Smoke Removal
Pack Out Services
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency response with technicians available within 60 minutes
- Our team includes IICRC-certified professionals with 15+ years of experience
- We maintain in-house customer service and billing for consistent quality control
- We've managed restoration projects for major disasters including Hurricane Sandy and the Polar Vortex
- We work directly with all major insurance companies to streamline claims
Associations and certifications
- IICRC
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses emergencies from burst pipes to major floods. Certified technicians use industrial-grade equipment to extract water, dry structures, and restore properties. We coordinate with insurance providers and complete repairs in residential and commercial settings.
Mold Remediation
Professional mold remediation services identify and eliminate harmful mold growth. Our process includes containment, HEPA vacuuming, antimicrobial treatments, and air quality testing. We follow strict safety protocols to protect occupants during removal and restoration.
Fire Damage Restoration
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural repairs. Our technicians handle content cleaning, pack-out services, and rebuild damaged areas. We use thermal fogging and ozone treatments to remove smoke residues completely.
Air Duct Cleaning
Professional air duct cleaning removes contaminants from heating and cooling systems. Our process improves indoor air quality and system efficiency through brush agitation, HEPA vacuuming, and antimicrobial treatments. Recommended every 3-5 years for optimal performance.
Carpet Cleaning
Commercial-grade carpet cleaning removes embedded dirt and stains using truck-mounted extraction equipment. Our technicians apply hot water extraction and eco-friendly solutions to restore carpet appearance while maintaining fiber integrity in residential and business environments.
People
Eric Rajchel
CEO
Founder and CEO with 15+ years in restoration industry. Started company in 2008 during real estate crisis. Developed national franchise network through strategic partnerships. Focuses on operational excellence and customer satisfaction.
Questions
What emergency services do you offer?
We provide 24/7 water, mold, and fire damage restoration with technicians available within 60 minutes of contact. Emergency response includes immediate property assessment and mitigation.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers. Our team handles documentation, claims processing, and billing to simplify the restoration experience for property owners.
What certifications do your technicians hold?
Our team includes IICRC-certified professionals trained in water damage restoration, mold remediation, and fire damage cleanup. All technicians complete ongoing education to maintain industry standards.
How quickly can you respond to service requests?
Emergency calls receive immediate dispatch with average response time under 60 minutes. Service windows are confirmed at time of booking with real-time updates during technician travel.
What areas do you service?
We operate in 50+ major metropolitan areas nationwide with local franchises in cities including New York, Los Angeles, Chicago, and Miami. Contact us for specific location availability.
