Business Details
15 Years
experience
Emergency
services
Expert Window & Door Repair in Grand Rapids, MI
Michigan Screen & Window is a family-owned business serving West Michigan since 2011. We specialize in residential and commercial window and door replacements, glass and screen repairs, and custom screen solutions. Our team of certified professionals prioritizes precision installation, offering a limited lifetime warranty on new installations and a 10-year warranty on glass-only replacements. With a fleet of seven service vehicles and a 30,000-square-foot facility, we provide on-site repairs and in-shop services with a 15-year track record of customer satisfaction. We emphasize transparent pricing, free consultations, and community engagement through initiatives like our Windows for Widows program supporting military families.
Services
Window Replacement
Door Repair
Screen Replacement
Commercial Glass
Motorized Screens
Glass Repair
Storm Window Installation
Patio Door Replacement
Window Restoration
Screen Porch Construction
Details
- Year established: 2011
Highlights and features
- 15 years of local expertise in window and door solutions since 2011
- Certified installers with precision installation guarantees
- Limited lifetime, transferable warranties on new installations
- Free consultations with no-pressure, honest advice
- Repairs prioritized over replacements to save customer costs
What people say
Prompt service
Skilled technicians
Transparent pricing
Durable installations
Exceptional follow-up
Services
Window Replacement
We provide full window replacement services using premium materials for residential and commercial properties. Our certified installers ensure precise fitting and energy-efficient performance, backed by a limited lifetime warranty. This service enhances property value while addressing structural or efficiency concerns through modern, durable solutions.
Screen Repair
Our screen repair and replacement services handle all types including pet-proof, insect-proof, and high-visibility options. Customers can bring screens to our Wyoming shop for fast turnaround or schedule on-site assessments. We use high-quality mesh and frames to restore functionality and aesthetics.
Glass Repair
We specialize in repairing broken glass in existing windows with insulated glass unit replacements. This cost-effective solution avoids full window replacement, covered by a 10-year warranty. Services include residential and commercial glass types, ensuring safety and clarity without structural modifications.
Commercial Glass
Our commercial glass services address storefronts, office buildings, and industrial spaces. Capabilities include custom installations, emergency repairs, and large-scale replacements. We prioritize minimal disruption to business operations while meeting safety codes and durability standards for high-traffic environments.
Motorized Screens
We install motorized and retractable screen systems for residential and commercial spaces. These solutions offer UV protection, insect control, and aesthetic flexibility with remote or smart-home integration. Professional installation ensures seamless operation and compatibility with existing structures.
People
Chad Marsman
Owner / Operations Director
Chad oversees daily operations and service delivery, ensuring adherence to quality standards. With over a decade in the industry, he focuses on optimizing workflows and customer satisfaction through hands-on leadership and strategic planning.
Ryan Dalley
Owner / Executive Director
Ryan leads business development and client relations, leveraging his 15-year expertise to expand service offerings. He emphasizes community engagement and operational excellence, maintaining the company's family-owned values while driving growth.
Mike Dugan
Owner / Finance Director
Mike manages financial strategy and resource allocation, ensuring sustainable growth. His background in financial planning supports transparent pricing models and investment in advanced tools for superior service outcomes.
Jamison McGowan
Sales Director
Jamison leads the sales team, prioritizing honest consultations and tailored solutions. With a focus on customer education, he ensures clients understand all options, from repairs to full replacements, without pressure.
Adam Bilecki
Lead Installer
Adam supervises installation teams, guaranteeing precision in every project. Certified in multiple window and door systems, he trains staff on best practices and maintains quality control for all completed installations.
Questions
Do you offer emergency window repair services?
Yes, we provide 24/7 emergency support for broken windows or doors, including temporary boarding and urgent glass replacement to secure properties.
Can you repair existing windows instead of replacing them?
Absolutely. Our technicians assess whether repairs are viable, often replacing just the glass unit to save costs while maintaining window integrity.
What areas do you serve?
We serve all of West Michigan, including Grand Rapids, Traverse City, Holland, Kalamazoo, and surrounding communities for both residential and commercial projects.
Do you provide warranties on your work?
Yes. New installations include a limited lifetime warranty, glass-only replacements have a 10-year warranty, and minor repairs are covered by a 2-year service warranty.
Can I bring my screens to your shop for repair?
Yes. Visit our Wyoming location Monday-Friday 8AM-5PM for quick screen repairs using premium materials, with faster turnaround than competitors.
Are your installers certified?
All installers are trained and certified in product-specific techniques, ensuring proper installation that maximizes performance and warranty coverage.
Reviews (3)
Mary Gamin Watkins
Jul 24, 2018
Report
Went from $14,000 for replacement of 2 patio doors and 2 windows to about $550 for new patio door screens and installation of existing storm windows, with a new window insert and screen for the storm windows. I am very happy with the work and the young man who came to my home to do the work. Thank you!
Natalie VanStraten
Apr 09, 2018
Report
Great local business that has helped us with our new home and replaced all our windows in our old home. They were always done early with great clean up! Thank you!
Douglas Scofield
Sep 22, 2017
Report
We are very pleased with our windows that Michigan Screen and Window replaced. Thadde us did a great job, it took a while but well worth the wait, we would choose MSW again. Thanks