Business Details
Emergency
services
Your Trusted Water Supply Partner in Abilene, TX
Potosi Water has been dedicated to delivering safe, high-quality water services to residents across Abilene, Texas, and surrounding areas. Our service area spans from the south city limits of Abilene to the mountains south of Potosi, covering approximately 2,500 connections. We prioritize excellence in customer service, environmental conservation, and infrastructure upgrades, such as our ongoing system-wide water meter replacement project.Our team works diligently to ensure reliable service, offering 24/7 emergency support and flexible bill payment options. Through decades of service, we have established ourselves as a trusted provider committed to community well-being and sustainable water management. Our proactive approach includes drought contingency planning and regular water quality reporting to maintain transparency and public health standards.
Services
Water Supply Services
Meter Replacement
Bill Payment Options
Drought Management
Water Quality Testing
Highlights and features
- We offer 24/7 emergency water services for urgent needs.
- Our service area covers over 2,500 connections in Abilene and surrounding regions.
- We prioritize environmental conservation through proactive drought management strategies.
- Our ongoing meter replacement project ensures accurate billing and system efficiency.
- We provide transparent water quality reporting to maintain public health standards.
Services
Water Supply Services
We provide safe, high-quality water to residential and commercial customers across Abilene and surrounding areas. Our infrastructure ensures reliable access to clean water for daily needs. Regular maintenance and upgrades maintain system efficiency and public health standards.
Meter Replacement
Our ongoing project replaces all water meters to improve accuracy and system performance. Authorized contractors use ATVs for efficient access to meter locations. This upgrade enhances billing precision and long-term service reliability.
Bill Payment Options
We offer flexible payment solutions for customer convenience. Options include online payments, mail-in checks, and in-person transactions at our office. Transparent billing ensures easy management of water service costs.
Drought Management
Our drought contingency plan promotes responsible water use during shortages. We provide tips and resources to help customers reduce consumption while maintaining essential needs. Proactive measures ensure sustainable resource management for the community.
Water Quality Testing
We conduct regular water quality assessments and publish annual reports for public transparency. Testing ensures compliance with health standards and addresses potential contaminants. Residents receive detailed information about their water's safety and composition.
Questions
What areas does Potosi Water Supply serve?
We serve areas from Abilene's south city limits to the mountains south of Potosi, between Highways 83/84 and 36.
How can I pay my water bill?
We offer multiple payment options including online payments, mail-in checks, and in-person transactions at our office.
Are there water conservation tips available?
Yes, we provide practical conservation tips to help customers reduce water usage and lower utility bills.
What is the meter replacement project?
We're replacing all water meters system-wide to improve billing accuracy and system efficiency through July 2025.
Is emergency water service available after hours?
Yes, our emergency line (325-529-3269) operates 24/7 for urgent water service issues.
How often are water quality reports published?
We release annual water quality reports detailing testing results and compliance with health standards.