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Business Details
50+ Years
experience
Your Trusted Waste Management Partner in Westport, CT
Malone's Refuse Service has been a trusted name in Westport, Connecticut, since 1929, providing reliable waste management solutions to the community. Founded by Frank Malone and now operated by the fourth-generation owner Sue Malone alongside her children Michael and Kristen, our family-owned business takes pride in its deep roots and commitment to excellence. We specialize in weekly garbage and recycling collection, ensuring all waste is handled efficiently and responsibly. Our services extend to special pickups for bulk items, parties, or house cleanouts, offering flexibility to meet diverse customer needs. With a focus on community engagement, we actively participate in local events and sponsorships, reinforcing our dedication to Westport.

Our billing process is designed for convenience, featuring online payments, paperless options, and automatic billing. We maintain transparent communication through email updates and schedule adjustments for holidays or inclement weather, prioritizing customer satisfaction. Our team understands the importance of adaptability, especially during snowstorms or adverse conditions, and provides clear guidance to ensure safe and timely pickups. As a family business, we value the trust our customers place in us and remain committed to upholding the standards established over nine decades. Our goal is to deliver dependable, affordable service while fostering lasting relationships within the community we serve.
Services
Garbage Collection Recycling Pickup Special Pick-ups
Details
  • Year established: 1929
Highlights and features
  • We are a fourth-generation family-owned business serving Westport since 1929.
  • Our team provides transparent communication for schedule changes and billing.
  • We offer flexible payment options, including online and automatic billing.
  • Special pickups accommodate bulk items, parties, or house cleanouts.
  • We actively support local community events and organizations.
Services
Garbage Collection
Our weekly garbage collection ensures timely disposal of household waste. All items must be securely bagged and tied for pickup. We follow designated schedules based on location, with curbside, driveway, or garage collection options available.
Recycling Pickup
We offer weekly single-stream recycling collection for clean, residue-free materials. Items must be placed loose in clearly labeled recycling cans. Our service accommodates up to 6-8 small/medium boxes per standard pickup.
Special Pick-ups
For an additional fee, we collect oversized items like furniture, electronics, and large quantities of waste. Special pickups occur on Wednesdays or occasional Saturdays, requiring advance scheduling through our office.
People
Sue Malone
Owner
Sue Malone has owned and operated Malone's Refuse Service since 2020, continuing the family legacy established in 1929. She manages daily operations with her children, ensuring reliable service for Westport residents.
Michael Malone
Operations Manager
Michael Malone assists in running the family business, focusing on efficient service delivery and customer relations. He contributes to maintaining the company's long-standing reputation for reliability and community commitment.
Kristen Malone
Customer Service Director
Kristen Malone supports the business by managing customer interactions and administrative operations. Her role ensures seamless communication and satisfaction for Westport residents relying on our waste management services.
Questions
What areas do you serve?
We exclusively serve Westport, Connecticut, providing garbage and recycling collection tailored to local needs.
How do I schedule a special pickup?
Contact our office in advance to schedule a special pickup for bulk items or large quantities.
What are your holiday schedule changes?
Holiday pickups are rescheduled to the next business day; details are emailed and posted online.
What items are not collected?
We do not collect hazardous materials, construction debris, dirt, rocks, or large limbs.
How can I pay my bill?
Pay online, set up automatic payments, or opt for paperless billing through our website.
Do you offer recycling services?
Yes, we provide weekly single-stream recycling pickup with clear labeling requirements.