Business Details
30 Years
experience
Emergency
services
Your Trusted Water and Sanitation Provider in Colorado Springs
We at Widefield Water & Sanitation District are a team of committed professionals dedicated to providing the highest quality water and wastewater services to our community. Established in 1996, we serve over 22,000 residents across 10,368 acres in El Paso County, Colorado, including Colorado Springs and the City of Fountain. Our infrastructure includes 150 miles of water distribution mains, 5 treated water storage tanks, and a state-of-the-art wastewater treatment facility with a 2.5 million gallons per day capacity. We adhere to rigorous industry standards, meeting all Colorado Health Department and EPA Drinking Water Regulations through monthly water quality testing at 30 locations. Our team operates 24/7 emergency response systems for water and wastewater emergencies, ensuring rapid service restoration with a $50 after-hours fee for weekend requests.We maintain transparency through annual budget reports, public board meetings held monthly, and a Citizen Advisory Council for community engagement. Our financial practices prioritize accountability, with a focus on maintaining less than 5% backlogged work orders monthly. We offer online account management through WebShare for billing, usage history, and paperless options. Our mission combines innovation, education, and environmental stewardship to deliver cost-effective utility solutions while safeguarding public health and natural resources.
Services
Water Supply
Wastewater Treatment
Emergency Repairs
Water Quality Testing
Infrastructure Maintenance
Details
- Year established: 1996
Highlights and features
- We have operated as a Colorado public entity since 1996 with modern infrastructure.
- Our water meets all EPA and Colorado Health Department standards through monthly testing.
- We maintain 150 miles of water mains and a 2.5 million-gallon wastewater treatment capacity.
- We provide 24/7 emergency response for water and wastewater service restoration.
- We offer transparent financial practices with public budget reports and board meetings.
Services
Water Supply
We deliver potable water through 150 miles of distribution mains, sourced from 14 groundwater wells and treated water from Fountain Valley Authority. Our system includes 5 storage tanks with 9.5 million gallons capacity, serving 9,695 accounts across 10,368 acres while maintaining EPA regulatory compliance.
Wastewater Treatment
Our state-of-the-art facility processes up to 2.5 million gallons daily using advanced treatment stages including screening, clarification, and disinfection. Certified operators maintain collection systems exceeding national standards, with capacity for future expansion to 5 million gallons per day.
Emergency Repairs
We provide urgent service restoration for water disconnections and sewer backups during standard hours (8AM-6PM M-F, 8AM-3PM weekends). Emergency technicians respond to critical issues reported at 719-392-5534 (water) or 719-392-8848 (wastewater, with after-hours fees applying.
Water Quality Testing
Monthly bacteriological and chlorine analysis at 30 locations ensures adherence to Colorado Health Department and EPA standards. Testing is required annually by October 1st, with results available through our Water Department Supervisor at 719-955-0548.
Infrastructure Maintenance
We maintain 4,423 valves, 1,049 hydrants, and 20 buildings across our service area. Regular inspections and cleaning of wastewater collection systems exceed national standards to prevent service disruptions and odor issues.
People
Logan Mayer
Water Department Supervisor
Manages water system operations and quality testing. Available for facility tours and technical inquiries regarding distribution systems and regulatory compliance.
Mike Morgan
Wastewater Department Supervisor
Oversees wastewater treatment facility operations and odor control initiatives. Coordinates emergency sewer backup responses and facility improvement projects.
Questions
What areas do you serve?
We provide water and wastewater services to Colorado Springs, Fountain, and unincorporated areas of El Paso County, covering 10,368 acres with 22,295 residents.
How can I pay my bill?
Use our WebShare portal for online payments, paperless billing, and account history access. Payment due dates and methods are detailed in your billing statements.
What emergency services are available?
Call 719-392-5534 for water emergencies or 719-392-8848 for wastewater issues. Service restoration available during extended hours with applicable fees.
How often is water tested?
We conduct bacteriological and chlorine analysis monthly at 30 locations, exceeding regulatory requirements to ensure water quality meets all state and federal standards.
How do I start or stop service?
Contact us after property closing to verify service details. We work directly with property owners, not tenants, for account transfers and service adjustments.
