Business Details
40 Years
experience
Trusted Roofing & Siding Services in Rochester, NY
American Custom Exteriors & Interiors began as a one-man siding company in 1986 and has grown into a trusted provider of interior and exterior design solutions. Specializing in roofing, siding, window installation, and customized exterior accessories, the company expanded its expertise to include complete interior remodels, custom restoration work, and damage repair. Certified to work with lead-based paint, the company employs its own trained crews for most services, ensuring quality craftsmanship and offering lifetime warranties on many projects.Recognized with industry accreditations including Certainteed Select Shingle Master and 5-Star Contractor status for vinyl siding, the company prioritizes customer service and stands behind its work with comprehensive warranties. Headquartered in Rochester, NY, it serves residential and commercial clients across the region, combining decades of experience with top-quality materials to deliver durable, energy-efficient solutions.
Services
Roofing
Siding
Window Installation
Kitchen Remodeling
Bathroom Remodeling
Additions
Commercial Roofing
Storm Damage Repair
Energy-Efficient Upgrades
Custom Trim Work
Details
- Year established: 1986
Highlights and features
- We employ our own specialized, certified installation teams for quality control
- Most projects include transferable lifetime warranties
- Certified experts in lead-safe work practices and energy-efficient installations
- Recognized as 2014 Small Business of the Year by the Greece Chamber of Commerce
- Over 35 years of experience serving Rochester's residential and commercial needs
Associations and certifications
- Certainteed Select Shingle Master
- 5-Star Contractor - Vinyl Siding
- IKO Shield-Pro Plus Contractor
- VSI Certified Installers
- James Hardie Elite Preferred
What people say
Exceptional workmanship
Professional crews
Timely completion
Thorough cleanup
Lifetime warranties
Services
Roofing
We provide comprehensive roofing solutions including inspections, repairs, and full replacements. Our certified crews install durable shingle roofing systems with lifetime warranties. Commercial clients receive specialized solutions for pitched or flat roofs using materials like EPDM rubber and TPO membrane. All projects include detailed explanations of required work and warranty documentation.
Siding
Our siding services enhance home aesthetics while improving energy efficiency. Options include vinyl clapboard, shake, board & batten, cement board, and cultured stone. Each installation includes consultation, material selection, and expert installation by trained crews. Most vinyl siding projects come with 100% maintenance-free lifetime warranties for long-term protection and value.
Window Installation
We install Energy Star-rated windows that improve home efficiency and comfort. Services include custom measurements, selection from woodgrain or colored frames, and professional installation by experienced crews. Window types include double-hung, casement, awning, and sliding styles, all designed to enhance curb appeal while reducing energy costs.
Kitchen Remodeling
Our design-build process creates customized kitchen spaces with cabinetry and layouts tailored to client needs. With over 35 years of cabinetry experience, we offer style consultations, space optimization, and full remodeling services. Projects include countertop installation, storage solutions, and energy-efficient appliance integration for functional, beautiful kitchens.
Bathroom Remodeling
We transform bathrooms through personalized design consultations and expert installation. Services include fixture replacement, custom cabinetry, and complete space redesigns. Our process involves clients in every decision while offering professional guidance on material selection and layout optimization to create functional, stylish bathrooms that meet individual needs and budgets.
People
Marc Tantalo
Project Consultant
With over 15 years in home improvement, Marc specializes in guiding clients through complex remodeling decisions. He coordinates design consultations and ensures project alignment with client expectations while maintaining quality standards.
Kevin Mondschein
Sales Associate
Kevin brings 10+ years of exterior home improvement expertise, specializing in roofing and siding solutions. He manages client communications, insurance coordination, and project scheduling while maintaining hands-on involvement throughout installations.
Nate
Siding Crew Leader
As lead siding installer, Nate oversees exterior projects with attention to detail. With 8 years of experience, he ensures precise installations while maintaining daily client communication and cleanup standards.
Josh
Roofing Crew Manager
Josh leads roofing teams with expertise in storm damage assessment and shingle installation. He manages complex roof replacements while maintaining strict safety protocols and client education about roofing system maintenance.
Steve Gallagher
Design Consultant
Steve specializes in helping first-time homeowners navigate remodeling projects. He provides step-by-step guidance through design choices while ensuring budget alignment and explaining technical aspects in accessible terms.
Questions
Do you offer lifetime warranties on roofing projects?
Yes, most full roof replacements include lifetime shingle warranties and optional extended labor coverage through manufacturers.
Are your installers direct employees?
We employ our own trained crews for most services, ensuring quality control and accountability for all work performed.
What areas do you service?
We primarily serve Rochester, NY and surrounding areas including Greece, Penfield, and Ontario.
Can you help with insurance claims?
Yes, we assist with insurance documentation and adjuster meetings for storm damage and roofing claims.
Do you offer financing options?
Yes, we provide financing solutions for major remodeling projects to qualified homeowners.
What siding materials are available?
We offer vinyl clapboard, shake, board & batten, cement board, and cultured stone options for exterior cladding.
Reviews (3)
Tara Heise
Jul 18, 2018
Report
Wonderful company! We are in the process of having our entire house completed from roof to windows to siding! From the beginning Steve has made this a wonderful experience, to answering all of our questions, and helping out with our choices. The roofing crew was amazing and friendly and everyday cleaned and protected the house. The window crew was wonderful as well, always polite and friendly. I can't wait to see the final project completed. I know it will be beautiful! Thank you American Custom for all of your friendly staff and crew members!
Jessalyn Petrone
Feb 22, 2018
Report
I had an amazing experience! I replaced 6 windows in my house, and right from the beginning Kevin M was extremely helpful and made me feel very comfortable with all the choices that were being made throughout the process! He stayed in contact every step of the way! The day the windows were put in they did an amazing job! I would, without a doubt recommend this company to anyone looking for work to be done! Thank you American Custom!
Victor Van Vliet
Feb 21, 2018
Report
This is the third project they have done for us. I cannot say enough about Kevin and the people at American. Great craftsmanship and quality materials.
