Business Details
50+ Years
experience
Emergency
services
Trusted Water & Sewer Services in Renton, WA
As a recognized leader in the water and sewer industry since 1960, we are committed to delivering high-quality water and sewer services at responsible rates. Our mission emphasizes integrity, long-range planning, and community collaboration to ensure reliable service for future generations. Governed by three elected commissioners, we operate under Washington State's Revised Code Title 57, serving approximately 14.5 square miles in Renton, WA. Our team of professionals manages day-to-day operations, emergency response, and system improvements while maintaining strict compliance with environmental and regulatory standards. We prioritize customer satisfaction through prompt service, transparent communication, and ongoing employee training.Our water supply comes from a partnership with Seattle Public Utilities and a locally operated well in Maple Valley, ensuring redundancy and reliability. We actively engage in community outreach, environmental protection initiatives, and emergency preparedness programs to better serve our residents. Financial accountability is maintained through professional advisory services and regular public meetings. Our infrastructure includes advanced metering systems, cross-connection control programs, and conservation initiatives to protect natural resources. With over six decades of service, we remain dedicated to providing safe, efficient utility solutions for the communities of Fairwood and Maple Valley.
Services
Water Supply Services
Sewer System Maintenance
Meter Management
Backflow Testing
Cross-Connection Control
Emergency Response
Water Quality Testing
Conservation Programs
Septic System Rebates
Customer Billing Services
Details
- Year established: 1960
Highlights and features
- Established in 1960 with decades of regional utility expertise
- Maintains dual water sources for service redundancy
- Operates under strict state regulatory compliance frameworks
- Provides 24/7 emergency response capabilities
- Offers comprehensive water quality monitoring programs
Services
Water Supply Services
We provide reliable water supply through a partnership with Seattle Public Utilities and a locally operated well in Maple Valley. Our system delivers treated water meeting all federal and state safety standards to residences and businesses across our service area. Regular monitoring and infrastructure maintenance ensure consistent water quality and pressure for all customers.
Sewer System Maintenance
Our comprehensive sewer maintenance program includes pipeline inspections, cleaning, and repairs to prevent backups and ensure proper system function. We maintain main sewer lines while educating property owners about their responsibility for side sewer lines. Emergency repair services are available during regular business hours for critical issues.
Backflow Testing
We implement mandatory backflow prevention programs to protect public water systems from contamination. Certified technicians perform annual testing of backflow prevention assemblies and maintain detailed records for regulatory compliance. Our program ensures safe separation between potable water systems and potential contamination sources.
Emergency Response
Our team provides 24/7 emergency response for water main breaks, sewer overflows, and other critical infrastructure failures. After-hours emergencies can be reported through our dedicated emergency line with immediate dispatch of qualified personnel. We maintain specialized equipment and trained staff to resolve urgent issues promptly and safely.
Water Quality Testing
We conduct extensive water quality monitoring through regular sampling and laboratory analysis. Our testing program exceeds regulatory requirements, checking for over 100 contaminants annually. Detailed water quality reports are published for public transparency, and we maintain real-time system monitoring to detect and address any quality concerns immediately.
People
Sean Bauer
General Manager
Sean oversees all district operations, emergency response coordination, and strategic planning. With 15+ years in utility management, he ensures compliance with regulatory standards while maintaining community partnerships to enhance service delivery and infrastructure development.
Todd Tandecki
Operations Manager
Todd supervises field operations, system maintenance, and technical staff. He brings 20+ years of experience in water infrastructure management, focusing on optimizing system efficiency and implementing preventive maintenance programs to ensure reliable service.
Stephanie Tonellato
Office Manager
Stephanie manages billing operations, customer service, and administrative functions. With a decade of experience in public utility administration, she streamlines office processes and ensures accurate financial record-keeping for the district's 9,420-acre service area.
Steve Puryear
Commissioner
As an elected commissioner, Steve sets policy direction and oversees budget approvals. He represents district interests in regional water planning initiatives while maintaining public accountability through transparent governance practices and community engagement efforts.
Charles Terwillegar
Commissioner
Charles contributes to strategic decision-making and regulatory compliance oversight. With extensive local government experience, he focuses on long-term infrastructure planning and ensures the district's operations align with community development goals and environmental protection standards.
Questions
What services do you provide?
We provide water distribution, sewer system maintenance, backflow testing, emergency response, and water quality monitoring services for residents in Renton, Maple Valley, and Fairwood areas.
How can I pay my utility bill?
Payments can be made online through Invoice Cloud, by phone at 855-437-1274, in person at our Renton office, or by mail to PO Box 1040, Maple Valley, WA 98038.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water main breaks, sewer overflows, and other critical infrastructure issues. Contact our emergency line at (206) 368-4213 for urgent matters.
What conservation programs are available?
We offer water conservation initiatives including efficient toilet replacement guidance, septic maintenance rebates, and educational resources to help customers reduce water consumption and lower utility costs.
How do I report a water quality concern?
Contact our customer service at (425) 255-6370 during business hours to report water quality issues. For after-hours emergencies, call our emergency line at (206) 368-4213.
What are your service areas?
We serve approximately 14.5 square miles covering Renton, Maple Valley (water only), and Fairwood areas through our partnership with Seattle Public Utilities and local infrastructure.
