Business Details
28 Years
experience
Trusted Pest & Termite Control Services in New Bern, NC
X Team Termite & Pest Control is a family-owned and operated pest management company serving Craven, Carteret, Jones, and Pamlico counties since 1998. Our team of state-registered specialists brings 5 - 50 years of experience, combining modern techniques with traditional values of honesty and integrity. We prioritize the safe protection of clients' homes and environments while maintaining active community involvement through civic and charitable organizations.As members of the North Carolina Pest Control Association and National Pest Management Association, we offer customized residential and commercial solutions. Our quarterly service model includes free follow-up treatments and comprehensive termite damage warranties, reflecting our commitment to customer satisfaction and environmental responsibility.
Services
Pest Control
Termite Control
Residential Services
Commercial Services
Quarterly Service
Termite Warranty
Pre-Treatment Services
Annual Inspections
Details
- Year established: 1998
Highlights and features
- Owner has 49 years of licensed pest control experience
- State-registered specialists with 550 years of experience
- Active community involvement through civic and charitable organizations
- Free follow-up services between quarterly visits
- Customized treatment plans for residential and commercial properties
Associations and certifications
- North Carolina Pest Control Association
- National Pest Management Association
Services
Pest Control
Our quarterly pest control service targets common household pests like ants, cockroaches, and rodents while preventing future infestations. Using EPA-registered materials, we treat both interior and exterior spaces. Our program covers over a dozen pests with free follow-up treatments between scheduled visits.
Termite Control
We provide comprehensive termite protection using Premise and Termidor termiticides. Our liquid soil treatments create barriers that eliminate colonies through transfer effect. Services include annual inspections, re-treatments, and up to $25,000 in structural damage coverage for residential properties.
Residential Services
Customized pest management plans for homeowners include quarterly interior/exterior treatments and termite warranties. Our pre-treatment services during construction offer long-term protection with annual inspections and damage repair coverage for as long as you own your home.
Commercial Services
Tailored pest control solutions for commercial properties including food establishments, medical facilities, and retail spaces. Monthly or quarterly service plans address industry-specific needs while maintaining compliance with health and safety regulations through documented treatments.
Quarterly Service
Our standard quarterly service includes seasonal pest treatments, property inspections, and prevention strategies. Technicians address current infestations while implementing measures against upcoming seasonal threats. Follow-up visits are provided at no additional charge between scheduled appointments.
People
Phil Kaylor
Owner
With 49 years of licensed pest control experience, Phil Kaylor leads The X-Team's operations in Eastern North Carolina. A resident of Craven County for 36 years, he combines industry expertise with community-focused service principles.
Questions
What makes The X-Team different from other pest control companies?
We combine 49 years of owner experience with state-registered specialists and community involvement. Our free follow-up services and comprehensive termite warranties exceed industry standards.
What does your termite coverage plan include?
Annual inspections, re-treatments as needed, and up to $25,000 in structural damage coverage. Coverage renews yearly at no additional cost while you own your home.
How do your termite treatments work?
We use Premise and Termidor termiticides that create chemical barriers. Termites either die immediately or transfer the chemical to their colony, eliminating infestations at the source.
Do you service commercial properties?
Yes, we provide customized pest control for supermarkets, medical offices, food processing plants, and other commercial spaces with monthly or quarterly service options.
What pests do you handle?
We treat ants, cockroaches, rodents, spiders, termites, and over a dozen common pests. Our quarterly service includes prevention for seasonal infestations like fleas and silverfish.
Are your treatments safe for families and pets?
We use EPA-registered materials with no odor. Treatments follow label guidelines and industry best practices to ensure safety for residents and animals.